Description:

Server Setup Information:

• Version of Rocket.Chat Server: 0.63.3
• Operating System: 4.13.0-37-generic
• Deployment Method(snap/docker/tar/etc): Snap
• Number of Running Instances: 1
• DB Replicaset Oplog: Enabled
• Node Version: v8.11.1
• mongoDB Version:

Steps to Reproduce:

1. Record a voice message
2. Play it back
3. Sit baffled in silence for hours on end 😣

Expected behavior:

Actual behavior:

To hear the voice message.

Voice message doesn't record any audio. Spent a couple hours troubleshooting this, even went as far as buying a Blue Yeti microphone; turns out it doesn't send audio even on other devices, even on a Surface Pro's built-in mic. All microphones work just fine in other programs.

Relevant logs: