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Snagit url fix#2637

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kernsb wants to merge 3 commits intoInstallomator:mainfrom
kernsb:snagit-url-fix
Closed

Snagit url fix#2637
kernsb wants to merge 3 commits intoInstallomator:mainfrom
kernsb:snagit-url-fix

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@kernsb
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@kernsb kernsb commented Nov 7, 2025

All questions must be filled out or your Pull Request will be closed for lack of information. The first three questions should be answered Yes before submitting the pull request.

Have you confirmed this pull request is not a duplicate?

Yes

Is this pull request creating or modifying a label in the fragments/labels folder, and not Installomator.sh itself?

Yes

Did you use our editorconfig file?

Yes

Additional context Add any other context about the label or fix here.

This fixes the following:

  • The feed URL and parsing to get the downloadURL and appNewVersion

  • Adds support for the "2025" version of Snagit

  • All versions of the Snagit label (2019-2025) now work properly again.

Installomator log At the bottom of this pull request, provide a log of a label run by running Installomator in Terminal and saving the output. DEBUG=1 can be enabled but do not enable Debug logging level and please format the log using a code block!

Please identify any issues fixed by your pull request by including the issue number. (Example: "Fixes #XXXX")

#2587

2025-11-07 15:34:24 : INFO : snagit : Total items in argumentsArray: 0
2025-11-07 15:34:24 : INFO : snagit : argumentsArray:
2025-11-07 15:34:24 : REQ : snagit : ################## Start Installomator v. 10.9beta, date 2025-11-07
2025-11-07 15:34:24 : INFO : snagit : ################## Version: 10.9beta
2025-11-07 15:34:24 : INFO : snagit : ################## Date: 2025-11-07
2025-11-07 15:34:24 : INFO : snagit : ################## snagit
2025-11-07 15:34:24 : DEBUG : snagit : DEBUG mode 1 enabled.
2025-11-07 15:34:25 : INFO : snagit : Reading arguments again:
2025-11-07 15:34:25 : DEBUG : snagit : name=Snagit
2025-11-07 15:34:25 : DEBUG : snagit : appName=
2025-11-07 15:34:25 : DEBUG : snagit : type=dmg
2025-11-07 15:34:25 : DEBUG : snagit : archiveName=
2025-11-07 15:34:25 : DEBUG : snagit : downloadURL=https://download.techsmith.com/snagitmac/releases/2540/snagit.dmg
2025-11-07 15:34:25 : DEBUG : snagit : curlOptions=
2025-11-07 15:34:25 : DEBUG : snagit : appNewVersion=2025.4.0
2025-11-07 15:34:25 : DEBUG : snagit : appCustomVersion function: Not defined
2025-11-07 15:34:25 : DEBUG : snagit : versionKey=CFBundleShortVersionString
2025-11-07 15:34:25 : DEBUG : snagit : packageID=
2025-11-07 15:34:25 : DEBUG : snagit : pkgName=
2025-11-07 15:34:25 : DEBUG : snagit : choiceChangesXML=
2025-11-07 15:34:25 : DEBUG : snagit : expectedTeamID=7TQL462TU8
2025-11-07 15:34:25 : DEBUG : snagit : blockingProcesses=
2025-11-07 15:34:25 : DEBUG : snagit : installerTool=
2025-11-07 15:34:25 : DEBUG : snagit : CLIInstaller=
2025-11-07 15:34:25 : DEBUG : snagit : CLIArguments=
2025-11-07 15:34:25 : DEBUG : snagit : updateTool=
2025-11-07 15:34:25 : DEBUG : snagit : updateToolArguments=
2025-11-07 15:34:25 : DEBUG : snagit : updateToolRunAsCurrentUser=
2025-11-07 15:34:25 : INFO : snagit : BLOCKING_PROCESS_ACTION=tell_user
2025-11-07 15:34:25 : INFO : snagit : NOTIFY=success
2025-11-07 15:34:25 : INFO : snagit : LOGGING=DEBUG
2025-11-07 15:34:25 : INFO : snagit : LOGO=/System/Applications/App Store.app/Contents/Resources/AppIcon.icns
2025-11-07 15:34:25 : INFO : snagit : Label type: dmg
2025-11-07 15:34:25 : INFO : snagit : archiveName: Snagit.dmg
2025-11-07 15:34:25 : INFO : snagit : no blocking processes defined, using Snagit as default
2025-11-07 15:34:25 : DEBUG : snagit : Changing directory to /Users/bkerns/PUGitHub/Main-Installomator/build
2025-11-07 15:34:25 : INFO : snagit : App(s) found: /Applications/Snagit.app
2025-11-07 15:34:25 : INFO : snagit : found app at /Applications/Snagit.app, version 2025.4.0, on versionKey CFBundleShortVersionString
2025-11-07 15:34:25 : INFO : snagit : appversion: 2025.4.0
2025-11-07 15:34:25 : INFO : snagit : Latest version of Snagit is 2025.4.0
2025-11-07 15:34:25 : WARN : snagit : DEBUG mode 1 enabled, not exiting, but there is no new version of app.
2025-11-07 15:34:25 : REQ : snagit : Downloading https://download.techsmith.com/snagitmac/releases/2540/snagit.dmg to Snagit.dmg
2025-11-07 15:34:25 : DEBUG : snagit : No Dialog connection, just download
2025-11-07 15:34:41 : INFO : snagit : Downloaded Snagit.dmg – Type is zlib compressed data – SHA is 0d48d1dede8ab3cba1d186bb01a8310f53c48a1f – Size is 214012 kB
2025-11-07 15:34:41 : DEBUG : snagit : DEBUG mode 1, not checking for blocking processes
2025-11-07 15:34:41 : REQ : snagit : Installing Snagit
2025-11-07 15:34:41 : INFO : snagit : Mounting /Users/bkerns/PUGitHub/Main-Installomator/build/Snagit.dmg
2025-11-07 15:34:42 : DEBUG : snagit : Debugging enabled, dmgmount output was:
Checksumming whole disk (Apple_HFS : 0)…
whole disk (Apple_HFS : 0): verified CRC32 $64805E5A
verified CRC32 $DBB36CF8
/dev/disk14 /Volumes/Snagit

2025-11-07 15:34:42 : INFO : snagit : Mounted: /Volumes/Snagit
2025-11-07 15:34:42 : INFO : snagit : Verifying: /Volumes/Snagit/Snagit.app
2025-11-07 15:34:42 : DEBUG : snagit : App size: 499M /Volumes/Snagit/Snagit.app
2025-11-07 15:34:46 : DEBUG : snagit : Debugging enabled, App Verification output was:
/Volumes/Snagit/Snagit.app: accepted
source=Notarized Developer ID
origin=Developer ID Application: TechSmith Corporation (7TQL462TU8)

2025-11-07 15:34:46 : INFO : snagit : Team ID matching: 7TQL462TU8 (expected: 7TQL462TU8 )
2025-11-07 15:34:46 : INFO : snagit : Downloaded version of Snagit is 2025.4.0 on versionKey CFBundleShortVersionString, same as installed.
2025-11-07 15:34:46 : DEBUG : snagit : Unmounting /Volumes/Snagit
2025-11-07 15:34:46 : DEBUG : snagit : Debugging enabled, Unmounting output was:
"disk14" ejected.
2025-11-07 15:34:46 : DEBUG : snagit : DEBUG mode 1, not reopening anything
2025-11-07 15:34:46 : REG : snagit : No new version to install
2025-11-07 15:34:46 : REQ : snagit : ################## End Installomator, exit code 0

This fixes the following:

- The feed URL and parsing to get the downloadURL and appNewVersion

- Adds support for the "2025" version of Snagit
App names are always "Snagit" regardless of the major/year version being installed
I went to far with the year removal on the app names. 2025-24 are named only "Snagit.app". 2023-19 do have the year on the app name. Changed these back.
@acodega
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acodega commented Nov 8, 2025

Conversation being picked up on #2438

@acodega acodega closed this Nov 8, 2025
@kernsb
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kernsb commented Nov 10, 2025

So, I guess I'm a bit confused. There is currently an active issue with Snagit (and I would guess Camtasia as well). None of the feed/urls in the existing labels are working. The fixes in here were more involved than just what is being talked about in #2438 - it made them work again. I feel like the functionality needs to be fixed before we discuss "new directions"... I know my org needs them to be operational regardless of what they are called or how they are handled moving forward.

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