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Verify Zendesk adapter against a live sandbox #24

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Description

@Brohammad

Summary

Zendesk adapter is implemented and unit-tested. It is not production-proof until someone hits a real sandbox.

Context

  • PM tasklist Stage 19
  • src/voxforge/infrastructure/providers/support/zendesk.py
  • tests/unit/test_zendesk_ticketing_provider.py
  • scripts/prove-real-voice.sh is the voice analogue; ticketing needs its own checklist

Scope

  • Create/lookup/duplicate-tag behavior against a Zendesk trial/sandbox
  • Record sanitized evidence (ticket id, no tokens) in docs/product/ or known-limitations
  • Document required env vars and a manual runbook
  • Do not commit subdomain credentials

Notes

Maintainer must provide sandbox credentials via GitHub environment secrets if this becomes CI. Default is a documented manual proof.

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