IT Support That Feels Like Part of Your Team
Reliable, all-inclusive Managed IT that keeps your business running efficiently, securely, and without the stress of managing technology alone.
A Managed IT Solution
Built Around Your Business
Fuse.IT is our fully managed IT service designed to take technology off your plate. We become your partner for everything from day-to-day support to cybersecurity, backups, monitoring, and long-term planning. One team. Always in your corner.
Core Benefits:
- Unlimited Support
- 24/7 Monitoring
- Cybersecurity Included
- Backup & Recovery Included
- Network Management
- Email Management
- Proactive Planning
What’s Built Into Your Service
Protection & Security
Protection & Security
- Advanced malware & virus protection (EDR)
- DNS filtering & content protection
- Monthly cybersecurity awareness training and testing
Support & Maintenance
Support & Maintenance
- Unlimited day-to-day support
- Help desk button on every device
- Hardware support
- Troubleshooting (software, printers, scanners, passwords)
- Patch management (Windows, Mac, 3rd party apps)
- Daily maintenance scripts for performance
Monitoring & Performance
Monitoring & Performance
- 24/7 monitoring of hardware, resources, and system health
- Remote management tools for faster support
- Alerts for issues before they impact users
Email & Cloud Services
Email & Cloud Services
- Microsoft 365 or Google Workspace licensing
- Tenant, domain, and DNS management
- Email hosting & support
- Cloud file sharing for all users
Backup & Recovery
Backup & Recovery
- File-level backups
- Cloud Disaster Recovery for servers
- Daily backup monitoring and management
Network & Infrastructure
Network & Infrastructure
- Network management & monitoring
- Support for ISP services
- Firewall, switch, and WiFi management (when paired with add-ons)
Asset & Device Management
Asset & Device Management
- Hardware & software inventories
- Warranty expiration reporting
- Lifecycle reporting for all devices
Strategic Planning & Budgeting
Strategic Planning & Budgeting
- Annual strategic business reviews
- 3-year technology budgeting
- Recommendations to reduce tech debt
Advanced Security & Network Add-Ons
Optional upgrades that strengthen your security, improve performance, and expand your IT capabilities.
CYBER SECURITY +
Fuse.Cloud’s standard IT seat provides strong core protection. Cyber Security + builds on it with advanced tools for deeper threat detection, faster response, and higher compliance.
MANAGED FIREWALL
Fully managed firewall hardware, licensing, updates, configurations, and continuous security monitoring.
MANAGED WI-FI
Professional management of business-class wireless access points, security settings, firmware updates, and performance optimization.
Why Businesses Choose Fuse.Cloud
Fuse.Cloud is a technology partner serving businesses across the Southeast and nationwide. Since 2006, we’ve helped thousands of businesses streamline their IT, strengthen security, and stay productive with hands-on support from a team that truly cares.
We work with organizations in healthcare, financial services, legal, professional services, and multi-location operations – industries where uptime, compliance, and quick support matter most. With Managed IT, VoIP, and Business Internet all under one roof, Fuse.Cloud makes your technology simpler, more reliable, and easier to manage.
Simplify Your Technology Stack with Fuse.Cloud
Pair FUSE.IT with FUSE.GO and FUSE.INTERNET for an all-in-one technology solution. One vendor, one bill, one team you know and trust. Streamline support, reduce downtime, and eliminate the frustration of juggling multiple providers.
Talk to a Team That Puts Your Business First
Simplifying IT, Empowering Businesses
From daily support to long-term strategy, we’re here to keep your business running smoothly.
Frequently Asked Questions
Got questions? We get it! Here are the answers to the questions we hear most from businesses.
Can Fuse.IT work alongside our existing IT staff?
Yes, our team can work with any existing IT staff you have.
What does unlimited support really mean?
Everyday IT needs are fully covered. Your team can request help as often as needed for troubleshooting, maintenance, setup, patching, and general issues. No tickets capped, no surprise fees.
Do I need Cyber Security +?
Cyber Security + is ideal for industries with compliance requirements (healthcare, legal, financial) or businesses that want an elevated level of protection. It includes SOC monitoring, threat hunting, ransomware defense, and forensic tools.
Can you support remote employees?
Yes. Remote users receive the same level of support, monitoring, security, backups, and management as on-site employees.
What is a “seat”?
A seat represents one user or employee. Each seat receives full support, licensing, backups, cybersecurity, monitoring, and device management. Seat-based pricing keeps billing simple and predictable.