SBR
| Definition | : | Skills-Based Routing |
| Category | : | Business » Services |
| Country/Region | : | Worldwide |
| Popularity | : |
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What does SBR mean?
Skills-Based Routing (SBR), is a call-assignment strategy used in call centers to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent.
7 more results for SBR
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SBR | Styrene-Butadiene Rubber | |
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SBR | Sequencing Batch Reactors | |
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SBR | Spectral Band Replication | |
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SBR | Stone Brothers Racing | |
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SBR | Space-Based Radar | |
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SBR | Saibai Island Airport | |
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SBR | Short Barreled Rifle |
Frequently Asked Questions
What is the full form of SBR in Call Centers?
The full form of SBR is Skills-Based Routing
What is the full form of SBR in Business?
What are the full forms of SBR in Worldwide?
Styrene-Butadiene Rubber | Sequencing Batch Reactors | Spectral Band Replication | Space-Based Radar | Skills-Based Routing