Rapport PFE
Rapport PFE
University of Carthage
National school of engineering of Carthage
Within :
Elaborated by :
Hela Jemai
Je tiens à exprimer ma sincère gratitude envers Mme Mariem Nacef et Mme Raouaa Oueslati pour
l’opportunité exceptionnelle qu’elle m’ont offerte au sein de SIRYOS.
Votre encadrement, vos précieux conseils et votre soutien inestimable ont été essentiels pour mon
développement professionnel.Votre expertise, votre patience et votre volonté de partager vos connais-
sances m’ont permis de me bien intégrer .
Je suis profondément reconnaissante de l’impact positif que vous avez eu sur ma carrière et ma crois-
sance personnelle.C’est un privilège de travailler à vos côtés, et je suis enthousiaste à l’idée de continuer
à apprendre et à grandir grâce à votre mentorat bienveillant. Encore une fois, merci pour tout ce que vous
faites.
Je souhaite consacrer un moment pour exprimer toute l’émotion et la gratitude que je ressens envers
ma sœur, Rim Jemai, qui a été une source de soutien exceptionnelle tout au long de mon stage.
Ton accompagnement inconditionnel, tes conseils avisés et la chaleur de notre lien familial ont rendu
cette expérience encore plus spéciale. Tu as fait de mon stage une période mémorable, et je chérirai
toujours cette opportunité d’apprendre à tes côtés. Merci du fond du cœur pour tout ce que tu as apporté
à ma vie, à ma carrière et à notre lien familial.
Contents
Remerciement i
List of Figures iv
Introduction 1
ii
5.2 Process Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.3 Repetitive Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.4 The execution of the production flow based on discrete manufacturing . . . . . . 18
6 Key Differences between Process Manufacturing and Discrete Manufacturing . . . . . . 19
6.1 The Core of Process Manufacturing: Nature and Processes . . . . . . . . . . . . 19
6.2 Process Manufacturing from a Basic Data Perspective . . . . . . . . . . . . . . 20
6.3 Key differences on the level of master recipe : The conversion of business prin-
ciples into system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6.4 Process Manufacturing from the Principle Point of View . . . . . . . . . . . . . 22
6.5 Discrete vs. process manufacturing market associations . . . . . . . . . . . . . . 22
6.6 Managing discrete and process workflows with manufacturing software . . . . . 23
7 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Conclusion générale 26
iii
List of Figures
iv
Abreviations list
L’univers des systèmes de gestion d’entreprise a considérablement évolué au cours des dernières
décennies, avec une transformation numérique qui a pris une place centrale dans la stratégie des
organisations. Dans ce contexte, les systèmes ERP (Enterprise Resource Planning) ont émergé
comme des outils incontournables pour les entreprises cherchant à gérer de manière intégrée
l’ensemble de leurs ressources, processus et données. L’un des leaders incontestés de ce do-
maine est SAP, une entreprise qui fournit des solutions ERP de renommée mondiale.
SAP offre une suite complète de modules fonctionnels pour répondre aux besoins de diverses
entreprises. Parmi ces modules, le Quality Management (Gestion de la Qualité), abrégé QM,
joue un rôle central dans le maintien de la qualité des produits et des processus opérationnels. Il
permet aux organisations de mettre en œuvre des processus de contrôle qualité, de surveillance
et d’amélioration continue pour garantir que les produits finis répondent aux normes les plus
strictes.
Dans le cadre de mon stage d’ingénieur au sein d’une entreprise de consulting spécialisée dans
les solutions ERP SAP, j’ai eu l’opportunité d’explorer en profondeur le module QM de SAP et
de me pencher sur une problématique cruciale : l’étude de la stabilité d’un produit fini dans ce
module.
L’entreprise cliente vise à occuper plus de 85 % du marché national de son produit le plus
rentable, ce qui motive notre recours à une analyse de stabilité de la qualité en vue d’améliorer
les caractéristiques du produit.
1
Chapter1 : General Presentation Of The Host
Company And The Project’s
Framework
1 Introduction
Exploring the work environment is an unavoidable step before dealing with any problem. In this
sense, this chapter is dedicated, first, to the presentation of the client company, SFBT, and the
host organization, SIRYOS, its services and its customers. Then, the second part of the chapter
will be dealing with the definition of our project’s framework, its problems and its objectives.
In this section, we’ll introduce the client company for our project, the SFBT Group.
Société de Fabrication des Boissons de Tunisie (SFBT) is a leading group in the Tunisian food
industry. Founded in 1925, the privately-owned group occupies a leading position in beverage
marketing. It controls around 85 % of the national beer market, 90% of the soda market and
40-50% of the mineral water market. With sales of 1,197,117 million dinars and net income
of 251,026 million dinars in 2021, grouping together more than 30 companies and employing
around 6,000 people, the group is the leader in sales of soft drinks and beer.
Figure 1.1 represents the SFBT logo.
2
Implementation of the Production Process flow on SAP
The SFBT group includes 23 subsidiaries, as mentioned in Table 1.1, with various lines of busi-
ness located throughout different regions of Tunisia: the north, center, and south.
This graduation project takes place in SIRYOS Tunisia, subsidiary company of SFBT group. In
the coming paragraphs, we will present SIRYOS and its business overview.
SIRYOS is a Digital Services Company (ESN), specialized for 28 years in the integration of
high value-added software and IT services. The company, affiliated with the SFBT group, is an
SAP partner and is positioned as a reseller and integrator of SAP solutions, as well as an SAP
technology expert. The company employs a multi-disciplinary team of engineers, consultants,
project managers, architects and managers united around a common vision: continuous innova-
tion to meet customer needs.
Figure 1.3 shows the current SIRYOS logo on its official website.
The company was founded in 1993 under the name SIT (Société Informatique et Télématique),
offering IT outsourcing services. From 1998 to 2008, the company became an ERP editor,
publishing and integrating an in-house ERP. It also offered SSI support services from 2002 to
2013, and obtained its first ISO 27001 customer certification. From 2014 onwards, the company
became an SAP integrator and won the SAP Excellence Awards in 2017. In 2018, SIT became
SIRYOS, the year that also marked its partnership with SAP and KASPERSKY.
SIRYOS offers a range of services and solutions to meet the needs of its customers, as summa-
rized in Table 1.2.
Performance and innovation are the focal points of SIRYOS’s vision. Its primary success el-
ement as a SAP partner is primarily determined by input from integration operations with
Key Accounts and Small and Medium-sized Enterprises (SMEs). Its value proposition with
KASPERSKY goes beyond integration to include information systems security advice. Ad-
ditionally, in order to provide customers with high-quality services, the company’s teams of
consultants and functional and technical experts have embraced the best practices of its soft-
ware vendor partners.
In addition to SAP, which serves as a technology partner for SIRYOS, the company also main-
tains professional relationships with PRAGMA consult, 3S, Propulsum Consulting Company,
RedCubics, and SoKey Consulting.
Figure 1.5 shows the list of SIRYOS partners.
By offering internships to young students, SIRYOS has surrounded itself with academic partners
in addition to its professional partners.
An overview of these academic partners is presented in figure 1.6.
SIRYOS’s guaranteed services have helped it earn the trust of numerous national and interna-
tional companies. Figure 1.7 shows the consumers of SIRYOS.
SIRYOS combines technical and functional expertise with business and method expertise.
Figure 1.7 shows the organization chart of the SIRYOS management team.
Nowadays, SAP considers itself to be at the leading edge because of the growing demand for
its superior, highly skilled services. We will use SWOT analysis as a technique to identify
strengths, weaknesses, opportunities, and threats in order to accurately estimate this market
growth, examine SIRYOS’s internal and external environment, and strategically position the
company. Figure 1.9 shows the SIRYOS SWOT analysis.
4 Project framework
Our goals are to formulate the problem description, build the project’s framework, ascertain the
intended outcomes, and comprehend the requirement underlying this project.
Every industry is dependent on the particular production method used, which is determined by
the final product’s characteristics.This dependency impacts all parameters of the manufacturing
process. Discrete manufacturing, process manufacturing, or repetitive manufacturing all have
a significant impact on the technical approaches used, including the usage of SAP systems, as
well as the operational procedures and quality control techniques.
To fulfill all the needs of these diverse production types, it is essential to know how to con-
vert core business principles into the system. This involves tailoring the production processes,
maintaining high quality standards, and utilizing appropriate technical solutions, including SAP.
In order to expand its field of expertise, SIRYOS always seeks to enrich its portfolio with inno-
vations and variations. As a subsidiary of the SFBT group, the production planning team took
the initiative to develop the first prototype of a Production Planning (PP) module specifically de-
signed for the pharmaceutical industry. This industry, characterized by process manufacturing,
requires specialized solutions to manage its unique production processes effectively.
In this study, we will be aiming to explore the unique characteristics and challenges associated
with this type of production. By understanding how the production type influences processes,
quality standards, and technical approaches, we can better optimize production efficiency, im-
plement effective quality control, and leverage advanced technologies to meet the diverse needs
of process industries.
The goals are :
— Implement the process production flow on SAP PP.
— Configure the module SAP PP for process manufacturing.
— Develop a user guide for the requested flows.
— Develop a master data guide.
In order to be organized and be able to meet deadlines, we have scheduled this project and high-
lighted the steps by elaborating a Gantt diagram. Figure 1.10 illustrates our project’s phases.
5 Conclusion
In this chapter, we presented the company that welcomed us throughout this internship.
Subsequently, we delimited the framework of our project by specifying the main axes of the
work. In the next chapter, we will carry out a bibliographical study to clarify the different
notions and present the different tools used in the realization of our project.
1 Introduction
Our talk will center on SAP ERP, the industry leader in ERP software, and its PP module,
emphasizing its features, foundational information, and organizational structure.
2 Definition of ERP
Systems for enterprise resource planning (ERP) include a variety of software programs; we’ll
talk more about SAP as an example.
The massive SAP, or "Systems, Applications and products for data processing," company dom-
inates the ERP market. Since its creation in 1972 by the German corporation SAP Aktienge-
sellschaft, this software package has distinguished itself via innovation from rivals like Mi-
crosoft Dynamics and Oracle. Figure 2.1 shows the SAP logo.
12
Implementation of the Production Process flow on SAP
With its vast customization options, real-time data processing capabilities with SAP, and thor-
ough integration of several business processes into a single platform, SAP stands apart from
competing systems. Because of its unmatched scalability, it may be used by companies of all
sizes. The business intelligence and advanced analytics technologies from SAP offer profound
insights and facilitate well-informed decision-making. Furthermore, data privacy and regula-
tory compliance are guaranteed by its strong security measures and compliance features. As the
industry leader in ERP solutions, SAP stands out thanks to its broad user base, comprehensive
support network, and global reach. These factors also contribute to its appeal and dependability.
With the greatest portfolio of cloud products, SAP boasts over 230 million cloud users and over
100 solutions encompassing all business processes. Over its 51-year history, SAP has released
a number of releases that have seen considerable evolution:
To carry out a project within the SAP ERP, you must go through its three environments. For
each environment, we can find several clients.
— Development (DEV): For the configuration of solutions that are carried out by consul-
tants by satisfying customer requirements.
— Quality (QAL): This is a testing and verification environment where both the consulting
firm and the client firm use it to verify and test what has already been configured in the
DEV test environment.
— Production (PROD): This is the environment where company data is recorded in real
time.
With a modular structure, SAP covers the different functionalities of a company. It is mainly
composed of three families, the family of logistics modules, the family of accounting and the
family of human resources, which are presented in Figure 2.2.
This study will focus only on the logistics family and its modules :
— Material Management: Assists in the management of items, purchases, and stocks.
— Warehouse Management : Helps in the management of physical and informational
flows in a logistics warehouse.
— Sales and Distribution : Helps in managing orders, deliveries and invoices.
— Transportation Management : Supports the transport management of a company.
— Production Planning : Assists in production planning based on market demand and
production capacity.
— Quality Management : Assistance in quality control of incoming and outgoing goods.
— Plant Maintenance : Assistance in managing history and service requests.
The production function refers to all activities and processes involved in the creation of goods or
services to be sold on the market. It encompasses all stages, from initial design to final product
distribution.
The goal of the production function is to maximize production’s efficiency and profitability.
It often involves the management of resources, manufacturing procedures, quality, and logis-
tics. For businesses hoping to satisfy consumer demand and accomplish their objectives, it is
essential.
The SAP PP module offers various essential functionalities for the management and monitoring
of production within a company. This module manages various production processes such as:
— The planning of production.
— The calculation of needs (MRP1).
— Industrial and commercial plan ( Sales forecast at company level ).
— Production master plan ( Production forecast at factory level ) .
— Calculation of needs and resources ( Men and machines ).
— Capacity Planning.
— Manufacturing control.
— Monitoring of production.
— Calculation of cost of production.
— Bill of materials management.
— Range Management.
An enterprise structure is the structure that represents a company in the SAP ERP system. It
is divided into several organisational units which, for legal or commercial reasons, are grouped
together. To define how the various production elements are organized, managed and monitored
in the system, a structure must be assigned to the PP module.
Figure 2.3 presents the PP module organizational structure.
The master data of SAP PP module is the essential foundation for production planning and
control processes. This static and master data is crucial to efficiently configure and customize
production operations in the SAP environment.
• Material Master : It centralizes the information of each function of the company (Purchase,
Sale, Production...) for each item. For the PP module, production-related views such as MRP
1,2,3,4 (Production Resource Planning) and work preparation are used.
• Work Center : This is a unit within an organization where they do all their manufacturing
activities. This unit could be a machine, a group of machines or even a production line.
A manager is assigned to each workstation.
• Bill of Material: It is a list that is structured clearly to describe the relationships between an
article and its components. This is a list made of the internal object number of each component
together with its quantity and unit of measure.
• Routing : It is a description of the operations and their sequence of “process steps” that must
be performed to produce an item.
• Production Version : Since an article can have different BOMs and routings, the production
version is the combination of a bill of material and a routing of an article.
5 Types of production
When implementing SAP PP within a company, one of the first decisions to make is to choose
the type of production that will be used. Indeed, the type of production can vary according to
several parameters. Thus, depending on the field of activity of the company, it will be more
judicious to use one type of production rather than another.
The subsequent section will examine the various types of production to identify which is most
suitable.
This type of manufacturing involves the production of single items or separate units rather than
a continuous flow of products. This type of production often involves the transformation of
raw materials, assemblies, or components into finished products through various production
processes such as assembly, machining, painting, testing.
Process manufacturing in SAP PP is a type of manufacturing that involves the continuous pro-
duction of products through a series of chemical or physical processes. This type of manufac-
turing is commonly used in industries such as food and beverages, pharmaceuticals, chemicals,
and petrochemicals.
Following, We will outline the steps involved in the production flow of discrete manufacturing.
This overview will provide a general understanding of these steps, enabling us to recognize and
reference them in the subsequent sections.
• Release of the production order :
This stage marks the actual start of production. Thus, it triggers:
— A control batch.
— A MM lot.
— Raw Material availability check at the buffer stores level.
— Raw Material reservation at their stores.
• Material Staging :
This step allows the transfer of the quantity of Raw Materials necessary for production from the
Raw Material store to the buffer store (Line footer).
• Confirmation of production :
This stage marks the end of production (or a production operation).During this step we proceed
to the declaration :
— Actual quantities produced.
— Machine hour and labor hour from the actual date and time of production.
• Declaration of stoppages and scraps :
This step allows the declaration of :
— Time and cause of production stoppages.
— The rejected quantity of the product and the cause of the reject.
• Declaration of consumption (Goods issue) : This step allows the declaration of the actual
quantities of raw materials consumed.
• Finished product delivery (Goods receipt) : This step allows the declaration of the quantity
delivered to the finished product store.
Remark : In SAP PP production, a production order is a key document that controls the produc-
tion of a specific item. It is created from the overall production plan and specifies the essential
details for manufacturing:
— Product to be manufactured and its quantity.
— Required components according to the bill of materials (BOM).
— Manufacturing range which defines the production steps to follow.
— Necessary resources (machines, personnel, etc.).
— Due date for production.
As this study is tailored for the pharmaceutical sector, our focus will be on process manufac-
turing, a topic we will delve into in this section. Additionally, we will highlight its distinctions
from other types of manufacturing, particularly discrete manufacturing.
In process manufacturing, particularly within the pharmaceutical industry, the nature of the end
product demands a high level of accuracy and complexity in its formulation. Pharmaceutical
products are typically composed of active ingredients, which provide therapeutic effects, and
excipients, which serve as the delivery vehicle or aid in the manufacturing process. The precise
combination and measurement of these components are crucial to ensure the efficacy and safety
of the final product.
Additionally, the formulation of these products involves complex chemical and physical trans-
formations that must adhere to stringent regulatory standards. This complexity distinguishes
process manufacturing from discrete manufacturing, where products such as electronics, auto-
mobiles, or appliances are produced as distinct, countable units. In discrete manufacturing, the
focus is more on assembly and the fitting together of components rather than chemical process-
ing.
Process manufacturing and discrete manufacturing are primarily distinguished by the ways in
which they are processed:
— Assembling separate parts or components to generate the final product is the main func-
tion of discrete manufacturing. This usually requires both assembly and disassembly
procedures.
— Contrarily, process manufacturing, which comprises converting raw materials through
physical or chemical, continuous or semi-continuous processes to produce the end prod-
uct, embodies the actual spirit of manufacturing.
The nature of the final product is a direct reflection of the processes applied to it. In the subse-
quent comparisons, it’s essential to recognize that the fundamental reason for the disparity lies
in the nature of the processes involved.
SAP offers SAP PP for the discrete manufacturing, and SAP PP PI or SAP PI to implement
business processes for process industries. Thus, master data is critical for managing and opti-
mizing production processes, and it varies significantly between the production types.
Table 2.1 summarizes each production type’s master data.
To outline the key differences, we should first talk about the main differentiator which is the
master recipe. In fact, every difference resolve around the master recipe.
6.3 Key differences on the level of master recipe : The conversion of business principles
into system
In SAP PP-PI, a master recipe is a task list that is simply termed routing in SAP PP for produc-
tion. It is used when creating the process order for scheduling, capacity generations, component
scheduling.. the same as routing. But, when it comes to differences between them, we mention
:
1. Embedding of the BOM in the task list through the use of production versions :
-Vis-à-vis the routing or rate routing, the master recipe collects the operations and the
BOM together in one master data through the use of production version. The production
version is exploded in the recipe to pull in the material BOM.
The process industries deal with complex recipe and formulas where variations in ma-
terials, formulations and process parameters are common. That’s why we need to select
the appropriate production version to ensure the correct BOM details are included in the
master recipe is crucial for accuracy.
2. Material Quantity Calculations : Bringing the BOM inside the task list helps in gen-
erating one more unique feature of a recipe called the “Material Quantity Calculations”.
The material quantity calculations helps to change the component quantities and the
header material quantity vis-à-vis each other and with respect to the values of the ac-
tive ingredients (batch classification specifications) of the components and the header
material.
Both discrete and process manufacturing can be set up in either make-to-stock or make-to-order
workflows. However, generally speaking, make-to-order is more common among discrete man-
ufacturers, whereas process manufacturers mostly use make-to-stock process flows. This is in
part due to the fact that process manufacturers tend to produce goods in high volumes, whereas
discrete manufacturers often create bespoke equipment to specific customer requirements.
In order to effectively manage complex BOM structures, ensure correct routings, plan and
schedule workstations, and track the myriad of components moving between the inventory,
assembly lines, and the whole supply chain, a powerful MRP system or manufacturing ERP
software is an absolute requirement for modern discrete manufacturers. First and foremost, it’s
the complex BOM control and the corresponding inventory and supply chain management that
lies at the heart of a discrete manufacturing MRP/ERP solution.
Process manufacturing has its own unique requirements. Here, a flexible recipe or formula con-
trol is the key functionality without which managing workflows is almost unthinkable in modern
process manufacturing facilities. Recipes need to be scalable, units of measurement convertible,
and ingredients and their expiration dates tracked precisely to ensure profitability and regula-
tory compliance. Comprehensive inventory management remains as critical a requirement as
for discrete manufacturers, albeit for somewhat different reasons.
7 Conclusion
In this chapter, we have examined the production function and its implementation in the SAP
PP module. We provided an overview of various production types, with a particular focus on
process manufacturing and how it differs from other types.
1 Introduction
2 Project approach
24
Chapter4 : Process flow parameterization
1 Introduction
25
Conclusion générale
26
Implementation of the Production Process flow on SAP