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iPhone 17 Pro Max iPhone 17PM frame soft?

DaveS86

DaveS86

macrumors regular
Original poster
Sep 11, 2022
202
272
Hey Guys and Gals,

Happy New Year!

I’ve just taken my month old 17PM out of its Supcase UB Pro and found a dent near the charger where the case grips. It was immaculate when I bought it and went straight in to the case when it came out the box.

My question is, is Aluminium on the frame really so soft, mines never been dropped or anything. Insane that putting it in a case can dent the frame. Should I have a chat with Apple?
 
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The aluminum casing of the new 17 Pro/Pro Max are a softer metal as compared to the titanium frames used by the Air and older 15/16 series Pro iPhones. Scratches and dents will come much easier to the new frame in favor of thermal dynamics so to speak. Not surprised to hear this unfortunately.
 
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DaveS86 said:
Hey Guys and Gals,

Happy New Year!

I’ve just taken my month old 17PM out of its Supcase UB Pro and found a dent near the charger where the case grips. It was immaculate when I bought it and went straight in to the case when it came out the box.

My question is, is Aluminium on the frame really so soft, mines never been dropped or anything. Insane that putting it in a case can dent the frame. Should I have a chat with Apple?
Click to expand...
Aluminium is indeed softer than titanium, that being said, it doesn't just magically get a dent without being knocked or dropped!

Just being in a case hasn't dented the aluminium, that just hasn't happened!
 
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You must have dropped it and caused the damage somehow. I’m a bit surprised though, as the case you’ve shown looks like it offers a high level of protection.

I’ve dropped my 17 Pro onto concrete and hard floors three or four times. I’ve shattered two Spigen screen protectors, and I’m only using a TechWoven case to protect the phone, yet the device itself is still in pristine condition. I also have no issues with aluminium. I’ve owned three previous aluminium phones and all of them still look immaculate.
 
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Macdctr said:
The aluminum casing of the new 17 Pro/Pro Max are a softer metal as compared to the titanium frames used by the Air and older 15/16 series Pro iPhones. Scratches and dents will come much easier to the new frame in favor of thermal dynamics so to speak. Not surprised to hear this unfortunately.
Click to expand...
This is the reason why as a 15 pro user I am not upgrading to any aluminum iPhone ever again.
 
Andeddu said:
You must have dropped it and caused the damage somehow. I’m a bit surprised though, as the case you’ve shown looks like it offers a high level of protection.

I’ve dropped my 17 Pro onto concrete and hard floors three or four times. I’ve shattered two Spigen screen protectors, and I’m only using a TechWoven case to protect the phone, yet the device itself is still in pristine condition. I also have no issues with aluminium. I’ve owned three previous aluminium phones and all of them still look immaculate.
Click to expand...
Exactly this.
I have dropped my 17 Pro Max so many times now in this ZAGG case and it is spotless, same as any other phones I have had that are aluminium, stainless steel and titanium.
 
Although the case is strong but there are particles which are harder than aluminum and they get between the case and phone and depending on the pressure caused by dropping or knocking they can easily scratch or dent the frame. No cover can protect against this unless they are fully sealed from every side.

I have seen this in several phones with aluminium frames.

Dust or particle usually gets from the areas which are not covered like empty space between buttons cutout of a case.

Titanium is better in preventing this issue, but there are few phones with titanium frame.
 
Titanium or stainless steel would have been better for durability. However with aluminum, I am worried about possible dents that can happen if the device falls down.

Have always used a case with my iPhones and the 17 Pro Max was no different. Upon unboxing, decided to use only with Spigen clear case and screen protector.
 
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