Hello,
I am unable to run the Isaac Sim Compatibility checker.
I have verified that I have the correct driver version, I have a supported GPU (A40), and I can run the vulkan test app (vkcube).
I do not have administrator privileges on this system so I cannot reinstall drivers or install system wide libraries directly. I can ask to have the system modified but I would like to have a concrete plan and steps on what needs to be done.
I have attached a sanitized log of the test run. Any help is appreciated.
kit_20250522_155440.log (79.2 KB)
You have a lot of errors here. Can you install the latest drivers please. It is telling you that your card is not supported.
Are you trying to run headless or through SSH?
Display Mode : Disabled
Display Active : Disabled
Are you on Windows or Linux?
The A40 is a pretty old card. It does not have a lot of power.
2025-05-22 19:54:42 [2,041ms] [Error] [carb.graphics-vulkan.plugin] VkResult: ERROR_INITIALIZATION_FAILED
2025-05-22 19:54:42 [2,041ms] [Error] [carb.graphics-vulkan.plugin] vkCreateDevice failed.
2025-05-22 19:54:42 [2,041ms] [Warning] [gpu.foundation.plugin] An unsupported driver or hardware is found. createDevice() failed for GPU: 0. Skipping this device
2025-05-22 19:54:42 [2,041ms] [Info] [gpu.foundation.plugin]
|---------------------------------------------------------------------------------------------|
| Driver Version: 535.129.03 | Graphics API: Vulkan
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
| | | | | | Bus-ID | |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA A40 | | | 46068 MB | 10de | 0 |
| | | | | | 2235 | be227257.. |
| | | | | | 3 | |
|=============================================================================================|
| OS: 15-SP5 sles, Version: 15.00.0, Kernel: 5.14.21-150500.55.49_13.0.56-cray_shasta_c
| XServer Vendor: The X.Org Foundation, XServer Version: 12014000 (1.20.14.0)
| Processor: AMD EPYC 7713 64-Core Processor
| Cores: 128 | Logical Cores: 256
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 515165 | Free Memory: 488299
| Total Page/Swap (MB): 0 | Free Page/Swap: 0
|---------------------------------------------------------------------------------------------|
2025-05-22 19:54:42 [2,042ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:
- The driver is not installed properly and requires a clean re-install.
- Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
- The driver cannot enumerate any GPU: driver, display, TCC mode or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.
- For Ubuntu, it requires server-xorg-core 1.20.7+ and a display to work without --no-window.
- For Linux dockers, the setup is not complete. Install the latest driver, xServer and NVIDIA container runtime.
2025-05-22 19:54:42 [2,052ms] [Error] [omni.gpu_foundation_factory.plugin] Failed to create any GPU devices for compatibility mode.
2025-05-22 19:54:42 [2,053ms] [Info] [carb] Plugin omni.gpu_foundation_factory.plugin is already a dependency of omni.kit.app.plugin; not changing unload order
2025-05-22 19:54:42 [2,053ms] [Info] [omni.kit.app.plugin] Showing message box with the command: zenity --no-wrap --no-markup --title “GPU Foundation” --text “Failed to create any GPU devices for compatibility mode.” --icon-name dialog-warning --info