Unable to access device after first reboot

Hi,

I have purchased two Jetson Orin Nano Super Developer Kits, and both can be successfully flashed using SDK Manager. The installation completes without issues, and I’m sometimes able to access the Ubuntu desktop right after flashing.

However, after performing a power cycle or reboot, there’s no display output, the monitor stays blank, and no operating system is loaded. This happens on both units, and I’ve tested using both NVMe and SD card installations with the same result.

What could be causing this behavior?

Hi,

Could you use ssh or minicomto login the system?

Thanks

Hi David,

Apologies for the delayed response. The device works as expected before the reboot, but after rebooting it no longer responds to SSH and doesn’t appear under connected devices in our firewall. I haven’t checked the serial console yet, but I’ll collect and share the serial log later today.

There is no update from you for a period, assuming this is not an issue anymore.
Hence, we are closing this topic. If need further support, please open a new one.
Thanks
~1105

Is this still an issue to support? Any result can be shared?