Launch Error - We were unable to start your GPU task

Dear Support.

On the course: “Techniques for Improving the Effectiveness of RAG Systems” I face the following error while loading the interactive environment: “Launch Error We were unable to start your GPU task. Please try again in a moment, or contact support.” If possible kindly resolve this issue thank you for your consideration.

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Hi @naoump,

I reset your task launches, please try again.

Dear Tom,

Thank you for your assistance. Sadly the issue persists. This is the message i recieve when i try to load the interactive environment:

I appreciate your efforts so far, hopefully the issue will be mitigated soon so as i can have access to the course workshop. Thank you.

Sadly the issue still persists even today, when its possible please let me know in case of any new updates regarding it. Thank you.

Sorry, this but this will require someone from the DLI team to assist.

Please can you drop an email to [email protected] so the right team can look into this for you. Thanks!

Dear Tom!

Thankfully the issue has been fixed and i have been given access to the module. Thank you for your assistance on this matter.

Additionally, I am enrolled in the following course: Course | NVIDIA, but I have used all of my attempts in the asessment. Over a week has been passed and my attempts haven’t been reseted. Is it possible to look into that and possibly reset my attempts? Many thanks again!

Hi @naoump,

Sorry, I don’t see any issue with your account. This will require someone from the DLI team to investigate.

@tdahlin to assist here.

Hi @naoump

Can you please try starting your course once more?

Hi Tom,

Yes i have started the course and i face the issue that my attempts are being used.


Please note that i refer to the course: “DLI+S-DS-01+V1-ZH ( 加速端到端的数据科学工作流)”. If its not possible to fix, it is okey. Thank you for your consideration.

I’ve manually reset your multiple choice attempts, so you should be able to attempt to submit two more times.

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