Isaac sim failed to run any example with GPU crash

Omniverse Isaac Sim
1

Isaac Sim Version

x 5.1.0
5.0.0
4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):

Operating System

Ubuntu 24.04
Ubuntu 22.04
Ubuntu 20.04
x Windows 11
Windows 10
Other (please specify):

GPU Information

  • Model: 4090 laptop
  • Driver Version: 581.42

Topic Description

Detailed Description

Steps to Reproduce

  1. Start the isaac sim 5.1 and pick the /Isaac/5.1/Isaac/Samples/ROS2/Scenario/carter_warehouse_navigation_joint_states.usd

  2. Click play and get the rashreporter GUI.

(Add more steps as needed)

Error Messages

2025-11-11T00:13:28Z [105,139ms] [Warning] [carb.graphics-vulkan.plugin] GPU pagefault occured on virtual address(0x0000000009c81000)
2025-11-11T00:13:28Z [105,140ms] [Warning] [carb.graphics-vulkan.plugin] GPU pagefault no associated data found closest allocations were:
2025-11-11T00:13:28Z [105,140ms] [Warning] [carb.graphics-vulkan.plugin] 1: AddressRange(0x0000000000000000 - 0x0000000000000000) with name(dummy to ignore)
2025-11-11T00:13:28Z [105,141ms] [Warning] [carb.graphics-vulkan.plugin] 2: AddressRange(0xffffffffffffffff - 0xffffffffffffffff) with name(dummy to ignore)
2025-11-11T00:13:28Z [105,142ms] [Warning] [carb.graphics-vulkan.plugin] aftermath reports no active shader during GPU crash
2025-11-11T00:13:28Z [105,142ms] [Error] [carb.graphics-vulkan.plugin] GPU crash is detected. Trying to write crash dump into: C:/Users/liuzh/.nvidia-omniverse/logs/Kit/Isaac-Sim Full/5.1/kit_20251110_161143-0.nv-gpudmp
2025-11-11T00:13:28Z [105,143ms] [Error] [carb.graphics-vulkan.plugin] GPU crash dump is successfully written
2025-11-11T00:13:28Z [105,145ms] [Error] [carb.graphics-vulkan.plugin] VkResult: ERROR_DEVICE_LOST
2025-11-11T00:13:28Z [105,145ms] [Error] [carb.graphics-vulkan.plugin] submitToQueueCommon failed.
2025-11-11T00:13:28Z [105,146ms] [Error] [carb.graphics-vulkan.plugin] VkResult: ERROR_DEVICE_LOST
2025-11-11T00:13:28Z [105,146ms] [Error] [carb.graphics-vulkan.plugin] submitToQueueCommon failed.
2025-11-11T00:13:28Z [105,148ms] [Error] [omni.kit.renderer.plugin] Failed to begin render graph.
2025-11-11T00:13:28Z [105,159ms] [Error] [carb.graphics-vulkan.plugin] VkResult: ERROR_DEVICE_LOST
2025-11-11T00:13:28Z [105,159ms] [Error] [carb.graphics-vulkan.plugin] vkWaitForFences failed for command queue.
2025-11-11T00:13:28Z [105,160ms] [Error] [gpu.foundation.plugin] A GPU crash occurred. Exiting the application…
Reasons for the failure: a device lost, out of memory, or an unexpected bug.
2025-11-11T00:13:28Z [105,161ms] [Warning] [gpu.foundation.plugin] polling aftermath dump status …
2025-11-11T00:13:28Z [105,212ms] [Warning] [gpu.foundation.plugin] successfully waited and produced aftermath dump
2025-11-11T00:13:29Z [0ms] [Warning] [carb.crashreporter-breakpad.plugin] [crash] A crash has occurred. If a debugger should be attached, please set the ‘/crashreporter/debuggerAttachTimeoutMs’ setting to a timeout in milliseconds. This can be used to allow the crash reporter to wait for up to that long for a debugger to attach before processing or sending the crash report.
2025-11-11T00:13:29Z [9ms] [Warning] [carb.crashreporter-breakpad.plugin] Launched process ‘py-spy.exe’ as PID 12848
2025-11-11T00:13:31Z [1,413ms] [Error] [carb.crashreporter-breakpad.plugin] ‘py-spy.exe’ exited with code 1

Screenshots or Videos

(If applicable, add screenshots or links to videos that demonstrate the issue)

Additional Information

What I’ve Tried

Tried 5.0 and 4.5. They all have the same issue.

2

@rainforce i am just another user, but the first thing that stood out was your driver version on the 4090 mobile. can you confirm if the issue persists after upgrading to the recommended driver specified in the technical requirements for Windows?

and if you have Intel’s integrated driver, it’d be a good idea to disable it from the device manager as well.

3

Sorry. I had a typo. The driver is 581.42 that I have and it is the recommended driver for windows. I don’t see the intel display driver in the device manager => display adapters. It only shows the nvidia card there.

4

Could you please upload or copy the full Isaac Sim log file?

5

kit_20251112_130538.log (6.3 MB)

The log is attached.

6

just to circle back per our convo, it appears by setting vulkan = off in the .kit file seems to address the crashes in case there are other users experience similar issue on Windows.

1 Like
7

@rainforce Thank you for sharing that switching to DX12 resolved the crash. I noticed you’re currently using version 581.42, which is listed in Technical Requirements — Omniverse Developer Guide. Would you be able to test Isaac Sim with Vulkan and the recommended driver version 580.88, as specified in Isaac Sim Requirements — Isaac Sim Documentation? This could help confirm whether driver compatibility is the root cause with Vulkan.

1 Like
8

This also works. Thanks for the help

9

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