GetResponse is an email marketing service for managing contacts and sending newsletters and campaigns. Learn how to use GetResponse forms on your WordPress site.

Download and install

1. If you haven't already, install and activate the current version of Formidable Forms Pro on your WordPress site.
2. After confirming your Formidable Forms license, proceed to the Formidable → Add-Ons page and toggle on the GetResponse WordPress plugin.
   

Set up GetResponse integration

Once the GetResponse WordPress plugin is installed, a new global settings tab and form action will be available. Your WordPress site needs to be linked to your GetResponse account.

1. Go to GetResponse.com and log in. Click the Tools icon from the top menu and navigate to Integrations and API.
   
2. Select the API tab to find your API key. If no API key is listed, click the Generate API key button.
   
3. In a new browser tab, go to Formidable → Global Settings → GetResponse. Copy and paste your GetResponse API key on the Formidable Global settings page.
   

Create GetResponse forms

Now, the form is ready to be mapped to the GetResponse fields.

1. Go to Formidable → Forms. Navigate to your form Settings → Actions & Notifications tab. Then click the GetResponse icon to add a GetResponse action to your form.
   
2. Give your GetResponse action an Action Name for easy reference. It will only be seen on the back end.
   
3. Select the GetResponse list and then connect fields from your form with the GetResponse fields. Be sure to map all required GetResponse fields, like First Name and Email.
   
   As of version 1.07, it will display (First) and (Last) alongside the field name when mapping Name fields.
4. (Optional) To see the custom fields, map the initial GetResponse fields (First Name, Last Name, Email) first, then update the form.
5. By default, double opt-in is disabled in the GetResponse settings. To use this feature and require contacts to confirm their email address by clicking on a confirmation link before being added to your list, you can follow these steps:
   • Navigate to Contacts → Lists. Choose the specific list you want to edit, then hover over the Actions menu and select Settings.
     
   • You can toggle the API subscriptions option in the Subscription tab to turn on the double opt-in feature.
     
6. Submit the form. After confirming the double opt-in email, a new contact will be added in GetResponse.

Troubleshooting

No GetResponse lists found

If you're seeing this error message after following the setup instructions above, the below suggestions might help.

• Have you added the correct API key in your Formidable → Global Settings → GetResponse page?
• Install the Formidable Logs add-on to get more details about any errors that might be preventing your data from getting to GetResponse.

Logging

To see logging messages after any API calls, install the Formidable Logs add-on. Once installed, you will find GetResponse logging messages on the Formidable → Logs page. The details on this page will include any messages returned by the API call.