Papers by Professor Bhagaban Das
Research on service quality receives considerable attention due to the difficulties in defining a... more Research on service quality receives considerable attention due to the difficulties in defining and measuring it. Quality leading to satisfaction is often perceived as an outcome of customers' perceptions and expectations, and research has shown that high service quality contributes significantly to profitability. To remain profitable and strong in market, retaining current customers and attracting potential customers has no alternative. This is done by reducing the gap between expectation and perception of the services. Thus, it becomes prerogative to the service providers to monitor the value of gap continuously. The aim of this paper is to analyse the gap of service quality through ERVQUAL on retail financial services provided by a commercial bank in Bangladesh. A questionnaire survey is administered to calculate the gap score using SERVQUAL and thrust areas have been identified on the basis of the gap score where the management of the bank should give more attention.
Corporate environmental reporting becomes a crucial issue in today’s corporate reporting. The pre... more Corporate environmental reporting becomes a crucial issue in today’s corporate reporting. The present status and future
focus gives every indication that it is going to capture a permanent position in the bundle of general-purpose financial
statement. Because, the corporate reporting is for the stakeholders and every stakeholders show a keen interest on such
disclosure. Protecting the environment is the social responsibility and commitment of corporations towards the society.
It is believed that corporation is responsible for the environmental crisis and so they should pay for this (cost-benefit
trade off). However, reporting is mostly guided by standards, guidelines etc. And, we do not have any standards
designed for such disclosure. So, such reporting is still voluntary that has no specific format and style. Voluntary
disclosure often leads to non-disclosure and mandatory disclosure leads to minimal disclosure. Thus, environmental
disclosure should have both type of orientation, as it is a question of life and sustainability. The paper gives a
conceptual discussion on corporate environmental reporting and guidelines. It also gives a literature review of current
reporting practices to highlights the developments till date. And, this concludes that the level, extent and style of
disclosure are not satisfactory at all in any respect. The professionals and respective regulatory authorities should come
forward with stricter standards and guidelines to this issue that is the demand of time.
The importance of SMEs in any economy cannot be overlooked as they form a major chunk in the
econ... more The importance of SMEs in any economy cannot be overlooked as they form a major chunk in the
economic activity of nations. India has nearly three million SMEs, which account for almost 50
per cent of industrial output. However, SMEs which form the backbone of industrial development
in India are not export competitive and contribute only about 34 percent of exports. It is this
feature of the SMEs that make it an ideal target to realize its potential export competitive. Drawing
from the experiences of countries that have successfully promoted the export competitiveness of
SMEs, this paper has identified ways in which SMEs in India can have an access to external
markets through exports, which include simplification of procedures, incentives for higher
production, preferential treatments to SMEs in the market development fund, linking up SMEs
with Transnational Companies or large domestic exporting firms; and formation of clusters and
networks in order to reinforce their external competitiveness.
This paper attempts to investigate the existence of Market Discipline in the Indian commercial ba... more This paper attempts to investigate the existence of Market Discipline in the Indian commercial banks over the period
2001-2008 i.e., 7 years. This period is characterized by second round of banking sector reform as suggested by
Narsimham Committee for banking restructuring and market discipline. A total of 63 scheduled commercial banks were
taken as the sample size which included 27 public sector banks, 23 private banks and 13 foreign banks. Two dependent
variables viz. total deposits held by banks and interest paid on deposits to total deposit ratio are considered in this study.
We hypothesize that the dependent variables in this study, which signifies the existence or otherwise of market
discipline depends on three sets of variables: a) bank-specific; b) banking industry level; and c) macroeconomic. The
findings show that while bank-specific factors, and in particular, policy variables, in addition to bank-specific indicators
tend to be dominant in case of private banks. For foreign banks, the macroeconomic conditions tend to overwhelm
bank-specific factors in explaining behavior of depositors. This provides testimony of market discipline in the banking
sector in India
The journey to have a common set of accounting standards started long before to give it a profess... more The journey to have a common set of accounting standards started long before to give it a professional shape and
essence. And accountants all over the world feel the necessity to shorten the gap among different streams of accounting
practices through harmonization. Still, we have a couple of strong variants of accounting practices (say, for example,
US GAAP, UK GAAP, IAS etc.) over the world existed and practiced simultaneously. These variants are working as
threats towards harmonization of accounting practices. However, the profession has also witnessed some improvements
in recent years in the process of global convergence putting some ray of hope. International and even local standard
setting bodies have come up with projects of harmonization and in most of the cases became successful. The day is
not far away when we will observe that accounting world is controlled and guided by a single set of standards giving it
a status of legal discipline in true sense. The paper focuses on this harmonization issue, its current status, challenges
with special reference to Indian perspective.
Accounting has no meaning without standards due to professionalism. The use and application of st... more Accounting has no meaning without standards due to professionalism. The use and application of standards in
accounting gets so importance that it will not go wrong if it is termed as a legal discipline. By the time, the world has
given accounting the certification of international discipline. So, it is apt to say that as an international discipline,
accounting should have a single set of standards for all for harmonizing the practice in a global scenario. But the reality
is that we still have various streams of accounting standards like US GAAP, UK GAAP, IAS, and so on. These different
streams are the threat for accounting against its harmonization of practices. Though the world has witnessed a lot of
initiatives taken to reduce the streams into one in recent years, still we cannot ensure the final sophistication in this
regard. The paper focuses on the convergence issue, its current status, challenges with special reference to Indian
perspective.
International Journal of Business …, Jan 1, 2009
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Papers by Professor Bhagaban Das
focus gives every indication that it is going to capture a permanent position in the bundle of general-purpose financial
statement. Because, the corporate reporting is for the stakeholders and every stakeholders show a keen interest on such
disclosure. Protecting the environment is the social responsibility and commitment of corporations towards the society.
It is believed that corporation is responsible for the environmental crisis and so they should pay for this (cost-benefit
trade off). However, reporting is mostly guided by standards, guidelines etc. And, we do not have any standards
designed for such disclosure. So, such reporting is still voluntary that has no specific format and style. Voluntary
disclosure often leads to non-disclosure and mandatory disclosure leads to minimal disclosure. Thus, environmental
disclosure should have both type of orientation, as it is a question of life and sustainability. The paper gives a
conceptual discussion on corporate environmental reporting and guidelines. It also gives a literature review of current
reporting practices to highlights the developments till date. And, this concludes that the level, extent and style of
disclosure are not satisfactory at all in any respect. The professionals and respective regulatory authorities should come
forward with stricter standards and guidelines to this issue that is the demand of time.
economic activity of nations. India has nearly three million SMEs, which account for almost 50
per cent of industrial output. However, SMEs which form the backbone of industrial development
in India are not export competitive and contribute only about 34 percent of exports. It is this
feature of the SMEs that make it an ideal target to realize its potential export competitive. Drawing
from the experiences of countries that have successfully promoted the export competitiveness of
SMEs, this paper has identified ways in which SMEs in India can have an access to external
markets through exports, which include simplification of procedures, incentives for higher
production, preferential treatments to SMEs in the market development fund, linking up SMEs
with Transnational Companies or large domestic exporting firms; and formation of clusters and
networks in order to reinforce their external competitiveness.
2001-2008 i.e., 7 years. This period is characterized by second round of banking sector reform as suggested by
Narsimham Committee for banking restructuring and market discipline. A total of 63 scheduled commercial banks were
taken as the sample size which included 27 public sector banks, 23 private banks and 13 foreign banks. Two dependent
variables viz. total deposits held by banks and interest paid on deposits to total deposit ratio are considered in this study.
We hypothesize that the dependent variables in this study, which signifies the existence or otherwise of market
discipline depends on three sets of variables: a) bank-specific; b) banking industry level; and c) macroeconomic. The
findings show that while bank-specific factors, and in particular, policy variables, in addition to bank-specific indicators
tend to be dominant in case of private banks. For foreign banks, the macroeconomic conditions tend to overwhelm
bank-specific factors in explaining behavior of depositors. This provides testimony of market discipline in the banking
sector in India
essence. And accountants all over the world feel the necessity to shorten the gap among different streams of accounting
practices through harmonization. Still, we have a couple of strong variants of accounting practices (say, for example,
US GAAP, UK GAAP, IAS etc.) over the world existed and practiced simultaneously. These variants are working as
threats towards harmonization of accounting practices. However, the profession has also witnessed some improvements
in recent years in the process of global convergence putting some ray of hope. International and even local standard
setting bodies have come up with projects of harmonization and in most of the cases became successful. The day is
not far away when we will observe that accounting world is controlled and guided by a single set of standards giving it
a status of legal discipline in true sense. The paper focuses on this harmonization issue, its current status, challenges
with special reference to Indian perspective.
accounting gets so importance that it will not go wrong if it is termed as a legal discipline. By the time, the world has
given accounting the certification of international discipline. So, it is apt to say that as an international discipline,
accounting should have a single set of standards for all for harmonizing the practice in a global scenario. But the reality
is that we still have various streams of accounting standards like US GAAP, UK GAAP, IAS, and so on. These different
streams are the threat for accounting against its harmonization of practices. Though the world has witnessed a lot of
initiatives taken to reduce the streams into one in recent years, still we cannot ensure the final sophistication in this
regard. The paper focuses on the convergence issue, its current status, challenges with special reference to Indian
perspective.
focus gives every indication that it is going to capture a permanent position in the bundle of general-purpose financial
statement. Because, the corporate reporting is for the stakeholders and every stakeholders show a keen interest on such
disclosure. Protecting the environment is the social responsibility and commitment of corporations towards the society.
It is believed that corporation is responsible for the environmental crisis and so they should pay for this (cost-benefit
trade off). However, reporting is mostly guided by standards, guidelines etc. And, we do not have any standards
designed for such disclosure. So, such reporting is still voluntary that has no specific format and style. Voluntary
disclosure often leads to non-disclosure and mandatory disclosure leads to minimal disclosure. Thus, environmental
disclosure should have both type of orientation, as it is a question of life and sustainability. The paper gives a
conceptual discussion on corporate environmental reporting and guidelines. It also gives a literature review of current
reporting practices to highlights the developments till date. And, this concludes that the level, extent and style of
disclosure are not satisfactory at all in any respect. The professionals and respective regulatory authorities should come
forward with stricter standards and guidelines to this issue that is the demand of time.
economic activity of nations. India has nearly three million SMEs, which account for almost 50
per cent of industrial output. However, SMEs which form the backbone of industrial development
in India are not export competitive and contribute only about 34 percent of exports. It is this
feature of the SMEs that make it an ideal target to realize its potential export competitive. Drawing
from the experiences of countries that have successfully promoted the export competitiveness of
SMEs, this paper has identified ways in which SMEs in India can have an access to external
markets through exports, which include simplification of procedures, incentives for higher
production, preferential treatments to SMEs in the market development fund, linking up SMEs
with Transnational Companies or large domestic exporting firms; and formation of clusters and
networks in order to reinforce their external competitiveness.
2001-2008 i.e., 7 years. This period is characterized by second round of banking sector reform as suggested by
Narsimham Committee for banking restructuring and market discipline. A total of 63 scheduled commercial banks were
taken as the sample size which included 27 public sector banks, 23 private banks and 13 foreign banks. Two dependent
variables viz. total deposits held by banks and interest paid on deposits to total deposit ratio are considered in this study.
We hypothesize that the dependent variables in this study, which signifies the existence or otherwise of market
discipline depends on three sets of variables: a) bank-specific; b) banking industry level; and c) macroeconomic. The
findings show that while bank-specific factors, and in particular, policy variables, in addition to bank-specific indicators
tend to be dominant in case of private banks. For foreign banks, the macroeconomic conditions tend to overwhelm
bank-specific factors in explaining behavior of depositors. This provides testimony of market discipline in the banking
sector in India
essence. And accountants all over the world feel the necessity to shorten the gap among different streams of accounting
practices through harmonization. Still, we have a couple of strong variants of accounting practices (say, for example,
US GAAP, UK GAAP, IAS etc.) over the world existed and practiced simultaneously. These variants are working as
threats towards harmonization of accounting practices. However, the profession has also witnessed some improvements
in recent years in the process of global convergence putting some ray of hope. International and even local standard
setting bodies have come up with projects of harmonization and in most of the cases became successful. The day is
not far away when we will observe that accounting world is controlled and guided by a single set of standards giving it
a status of legal discipline in true sense. The paper focuses on this harmonization issue, its current status, challenges
with special reference to Indian perspective.
accounting gets so importance that it will not go wrong if it is termed as a legal discipline. By the time, the world has
given accounting the certification of international discipline. So, it is apt to say that as an international discipline,
accounting should have a single set of standards for all for harmonizing the practice in a global scenario. But the reality
is that we still have various streams of accounting standards like US GAAP, UK GAAP, IAS, and so on. These different
streams are the threat for accounting against its harmonization of practices. Though the world has witnessed a lot of
initiatives taken to reduce the streams into one in recent years, still we cannot ensure the final sophistication in this
regard. The paper focuses on the convergence issue, its current status, challenges with special reference to Indian
perspective.