Farid Maleki

Driving AI transformation in telecommunications through autonomous systems and network intelligence.

• —Architected and deployed an on-premise voice-to-voice AI call center agent replacing human operations, with intent detection, knowledge retrieval, and API integration as binding tools
• —Built a model pool architecture for ASR, LLM, and TTS with Nginx load balancing — cut latency 70% (3x faster) and raised throughput to 100 concurrent calls

Built matching, recommendation, and conversational systems for a recruitment platform.

• —Designed a CV-to-job matching system on Elasticsearch and Vespa.ai, improving relevance accuracy by 33%
• —Built a personalized recommendation system with preference vectors updated from user action data — improved relevant-result discovery up to 50% and preference accuracy up to 70% in the first iteration