Anything you buy is guaranteed under warranty for the reasonable lifespan of the product (proof of purchase required). To get the details and fill out a warranty form, click here.
Returns will be charged a $10 shipping label fee. If you are exchanging an item, there is no shipping fee. You can learn more about our return and exchange policy and initiate the return process here.
Eligible returns can be submitted within 45 days of purchase. You can check out our return policy and initiate the return process here.
Each product has a helpful chart to assist you in finding the right size. Or if you want to talk to an expert, contact us at 828-255-2638 or [email protected].
Shipping times range from 3-7 business days and 7-10 business days during the holidays.
Your order will ship within 1-2 business days. This does not include weekends and most holidays.
Try searching the FAQ page and if you’re still having trouble, we would love to talk to you. You can contact us at 828-255-2638 or [email protected].
The best way to stay informed is to sign up for email updates. You’ll be the first to know when a product is back in stock plus new product announcements and athlete stories.
Of course! We have an excellent team of retailers where you can try on products locally. Find the one closest to you and find your perfect fit. If you’d rather shop online, we have a fit guides on every product page that can help.
Astral is rapidly growing, which means we’ve hired experts in logistics to help us manage that growth. As of August 2021, most shipments will now be sent from Salt Lake City. Astral will maintain our HQs in Asheville and Seattle, however, we will no longer be stocking product to pick up at our showroom. If you want to buy something from a store, find a local retailer near you.
Astral runs its corporate offices out of Asheville, NC and Seattle, WA. We currently manufacture our shoes and PFDs in China. We take great care in choosing our suppliers and factories deliberately to align with our company values. If you want more information on our production, contact us at 828-255-2638 or [email protected].
Yes, currently all Astral shoes are made with vegan materials. We take great care in the selection of materials to be as ethical and environmentally friendly as possible.
The only difference between men’s and women’s shoe models is available colors. The fit is the same between the same model in correlating sizes.
Non-slip shoes are formulated to provide resistance to slipping on wet and greasy surfaces. Many employers in food services or manufacturing require slip-resistant shoes to be worn for safety reasons.
Amphibious shoes are intended to be equally capable both on land and in the water. Being water-ready is a key component of all Astral footwear. Utilizing fast-drying hydrophobic canvas for the uppers, and sticky soles we create shoes that can be used from trail, to river, to town.
Each product has information on the use cases, but if you want to talk to an expert give us a call or shoot us an email. Our team can provide more detailed information, recommendations, and have first-hand experience with our products, and are happy to help! Office hours are 9 AM to 5 PM EST, Monday through Friday. Contact us at 828-255-2638 or [email protected].
All Astral shoes are made on a D-width last with a medium heel cup. You can view our sizing chart or print our sizing guide to find the size that will work best for you!
We cannot advise you to perform any repair or modification to a lifejacket as it will void the United States Coast Guard certification.
A Type III PFD has a zippered or buckled front closure and provides a minimum of 15.5 lbs of flotation. They are intended for general use near shore by a conscious person. A Type V lifejacket is a catch-all category reserved for “special uses” (for example work vests, pullovers,etc.) The GreenJacket, YTV, and AirBelt are examples of Type V lifejackets manufactured by Astral.
We recommend an annual inspection of the life jacket at the beginning of every season. During this inspection, visually check to make sure there are no holes or obvious tears in the fabric or seams. Physically check the hardware to make sure the zippers, buckles, and webbing are in good condition and function as intended. Test swim your life jacket in calm, protected water to test the buoyant force. During this inspection, if you discover any damage or your jacket seems to float less than you remember, it may be time for a new one.
Any NRS sheathed knife will be compatible with an Astral lifejacket. We recommend the NRS Neko Blunt Knife.
Before being able to properly use a lifejacket for rescue purposes, it is essential to receive proper training in swift water rescue. These courses are offered by the American Canoe Association and Rescue 3 International. We do provide a short user manual with our GreenJacket which covers some applicable uses and techniques. However, this is not a substitute for proper training.
Proper care and storage of your lifejacket between uses will help to maintain its structural integrity and buoyancy. We recommend washing your lifejacket by hand with a mixture of mild detergent soap and warm water. A nylon bristle brush is helpful to break up the stains. Do not use a household top-loading style washer with an agitator as it will damage your life jacket. We recommend washing your lifejacket after using it in salt water, or water that seems especially dirty, and at the end of the season before extended periods of storage. Hang the PFD out of direct sunlight to air dry and allow it to fully dry before storing. Avoid unnecessary compression of the lifejacket and store it in a cool, dry place.
To properly fit a lifejacket, you will first want to loosen all adjustable straps and then put the lifejacket on. Then you’ll start tightenng the straps starting on the sides with the top straps and followed by the bottom straps on each side. Last will be the shoulder strap adjustments. Please check out our complete fit guide for more information.
For more information on who qualifies for a pro deal, visit this page.
You can find the appropriate rearm kit for your AirBelt here via NRS.
