Configuración Modem Newtec
Configuración Modem Newtec
Manual de usuario
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Tabla de contenido Manual de Usuario MDM3X00
Tabla de contenido
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Tabla de contenido Manual de Usuario MDM3X00
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Tabla de contenido Manual de Usuario MDM3X00
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Copyright User Manual MDM3X00
1 Copyright
© January 6, 2017
The material contained in this document is confidential and intended for use only by parties authorized by Newtec
Cy nv.
All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval system, or transmitted, in
any form or by any means whether, electronic, mechanical, or otherwise without the prior written permission of:
Newtec Cy nv
Laarstraat 5
49
[Link]
sales@[Link]
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About this Manual User Manual MDM3X00
A caution message indicates a hazardous situation that, if not avoided, may result in minor or moderate
injury. It may also refer to a procedure or practice that, if not correctly followed, could result in equipment
damage or destruction.
A hint message indicates information for the proper operation of your equipment, including helpful
hints, shortcuts or important reminders.
A reference message is used to direct to a location in a document with related document or a web-link.
Please first read the safety precautions which can be found on the CD-ROM provided with your modem.
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ModemDescription User Manual MDM3X00
3 Modem Description
Nr What Description
3 TX indicator LED Blue blinking - traffic transmitting via the satellite link.
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Nr What Description
3 Earthing Technical earth connection; used when the modem is installed within a rack to ensure
that all equipment chassis fixed within a rack are at the same technical earth
connection
potential.
6 Gigabit Ethernet cable Connection for the LAN, type RJ-45 (Ethernet cable).
connectors
• Left LED (orange continuous): Link layer status.
• Press once briefly (hold less than 5 seconds) to reboot the modem.
• Press and hold for more than 5 seconds to perform a Factory Reset. This will
reboot the modem and change all IP-settings back to the default factory
settings.
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• IEC60320/C14 socket
• CE approved
• Output 24 V / 5 A
Optionally a power unit is orderable which can serve as BUC power supply (if the BUC requires 48 V
or more power than the 80 W the MDM3100 can deliver).
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4 ModemWeb Interface
• Plug the network cable in the modem's and your computer's Ethernet ports.
• Connect the power adapter provided in the box gently to the modem and a wall outlet. The result should
resemble like the figure below:
This way the computer can receive an IP address from the modem.
To check and/or change your IP settings, please refer to the help pages of the Operating System
on your computer.
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In the normal operational mode a connected computer should be configured in DHCP mode to retrieve an IP address
automatically and to retrieve the DNS server. The modem acts as a DHCP server for the computer.
» Type the modem's address in the address bar of the browser: [Link].
The first time your modem starts up, you are prompted for the Expert password in order to start the installation procedure.
If your modem has already been installed before, you are re-directed to the Status page of the terminal.
When the terminal is not linked to the satellite network, after three minutes, the computer will automatically receive its IP
address, via DHCP, from the modem and you will then be able to browse the web interface.
If no DHCP address is assigned to your terminal: remove the Ethernet cable from your computer, wait a few seconds, and
plug the Ethernet cable back into your computer. If the problem remains, you need to assign a static IP address to your
computer.
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A - Banner:
The banner contains the Newtec logo, the Air MAC address and the languages in which the GUI can be displayed.
B - Status bar:
The status bar always shows the most important status LEDs. This information
will be specified in the body of the Status page.
C - Menu structure:
On the left hand side of the page the site navigation is found. Click an item to
select it.
D - Body:
The actual content of the web interface is shown in the body. It always shows the page
title and one or more content blocks or forms.
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• Terminal Status
Check on the device and network status.
• Terminal Installation
Run the installation procedure.
• Terminal Configuration
• Ethernet Interface
Check and alter the Ethernet interface configuration.
• Satellite Interface
Check and alter the Satellite interface configuration.
• Antenna Controlling
Enable automatic pointing mode. Check and alter corresponding ACU settings.
• Outdoor Unit
Check and alter the Outdoor Unit configuration.
• Multicast
Check and alter the Multicast configuration.
• Device Info
Check the Hardware version. Check or alter the software version.
• Diagnostics
Generate a diagnostic report.
• Test
Run tests on the device.
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The Ethernet LED gives the general status of the Ethernet connection to the modem.
Green A DHCP address is given (if DHCP is enabled) and the connection is OK.
The Satellite LED gives the general status of the Satellite connection to the modem.
Green The system is operational and the user is logged in on the satellite network.
The Software LED gives the general status of the installed software or the updates.
Red The terminal has a newer software version than the running software version, and the
newer software version was not selected because the software validation process failed.
Yellow The terminal is retrieving new software via satellite. This can
take up to 10 minutes.
Green No problem. The terminal is running with the latest software version.
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See section Modem Back Panel on page 4 for similarities with the hardware button reboot.
» Click the Reboot link at the right of the status bar to reboot the terminal.
The modem will reboot and return to the Status page. This may take up to one
minute, including satellite link initialization.
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4.5.1 Introduction
The Status Page contains two parts as shown in the figure below:
• Overview
This part gives an overview of the modem, demodulator and software state.
• Interface Statistics
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4.5.2 Overview
Ok A DHCP address is given (if DHCP is enabled) and the connection is OK.
Synchronizing The terminal found the satellite network and time synchronization.
Synchronized The terminal is synchronized and can directly log in on the satellite network when IP traffic is
received via the Ethernet interface.
An error message can be displayed. This error message displays the current error status and will be reset when the terminal
has entered the satellite network and the terminal is operational.
Please refer to the Troubleshooting Guide on the CD-ROM (provided with your modem) for more details on
possible errors and actions needed to resolve the occurring error.
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The demodulator state is built as follows (see the table below for more details):
- xx.x dBm Indication of the received signal strength expressed in dBm. This indication
can change when going from pointing mode to operational mode.
This indication can change when going from pointing mode to operational
mode.
Satellite network name Optional satellite network name as specified by the Network Operator.
Directions RX Receive IP traffic of the modem, including all multicast and unicast
traffic, as well as internal management traffic.
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4.6.1 Introduction
• The first time your modem starts up, you are redirected to the Terminal Installation page. The installation procedure
must be performed step by step, and starts with selecting an outdoor unit (see section Selecting the Outdoor Unit on page 16
).
• If your modem has already been installed before, an overview of the selected installation settings is displayed.
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"Outdoor Unit" is defined as the combined set of antenna, LNB and BUC.
• Select the outdoor unit type which will be connected to your modem.
Selecting an incorrect outdoor unit type may prevent the modem from logging onto the network.
The supported outdoor unit type(s) are predefined in factory. If, for some reason,
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If, for some reason, a new beam has to be added, please refer to
Satellite Configuration - Add a Beam on page 66 .
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• Your antenna, LNB and BUC are properly installed. For instructions, refer to its manufacturer's
installation guide.
• If two pointing carriers have been preconfigured, keep the pre-selected carrier. If pointing fails during the procedure,
you will need to repeat this step with the other pointing carrier.
• Click Start Pointing to start the pointing procedure with the Point&Play tool and proceed to the next section: Using the
Point&Play Tool.
• Click Skip Pointing to skip the pointing procedure (use if the antenna is already correctly pointed). You can
proceed to Software Download on page 23 .
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The Point&Play tool helps you to point the antenna correctly. During the pointing procedure, the Point&Play tool can
produce various sounds, each having a specific meaning described below.
The antenna points to the correct satellite and is receiving the strongest signal. Some fine-pointing might still be required to
find the optimal position of the antenna (highest tone within the high uninterrupted tone range).
The antenna points to the correct satellite but does not receive the strongest signal so far. The pointing procedure
must be continued until an uninterrupted high tone is perceived.
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• Connect the earphone to the Point&Play tool. Make sure the Point&Play tool is still switched off.
• Switch on the Point&Play tool by slowly turning the volume wheel until the green LED illuminates. Put on the earphone
and adjust the volume if necessary.
Ensure that the volume of the Point&Play® tool is not set too loud, otherwise damage to your hearing may
occur.
• Start pointing the antenna until you hear the highest possible uninterrupted tone.
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• If the antenna is correctly and optimally pointed, the message Correct satellite - pointed optimally appears in the
modem webGUI. You can now proceed to the next section: Finishing the Pointing.
• If the antenna is not yet optimally pointed, the message Correct satellite - not pointed optimally is displayed.
Continue the pointing procedure until optimal pointing is achieved.
In case of problems, refer to the Troubleshooting Guide available on the CD-ROM provided with your modem.
• Remove the TX cable from the Point&Play tool and connect it to the BUC.
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This pointing method uses an Antenna Control Unit (ACU) which is connected to the modem via Ethernet.
Antenna pointing information is then exchanged using OpenAMIP (Open Antenna to Modem Interface Protocol).
Automatic pointing is enabled via the Antenna Controlling submenu. Please refer to
Antenna Controlling on page 37 for more details. It is advised to click Restart after enabling automatic pointing.
Pointing starts automatically if the communication between modem and ACU is ok.
Pointing is finished automatically after the ACU has signaled to the modem that it has found the correct satellite.
Use Finish Pointing if the automatic pointing fails and if you want to interrupt the automatic pointing
procedure. This allows to verify the automatic pointing settings or to troubleshoot the issue.
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• If the software is still up to date, this step is skipped automatically. You can
proceed to the next step: Validating the Installation.
Once the download is complete, the new software is written to flash memory and the modem reboots to activate the new
software. You can now proceed to the next step: Validating the Installation on page 24 .
You may need to refresh the page of your browser manually after the reboot.
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The modem will now check if the quality of the installation needs to be validated. This depends on
your Network Operator.
• If validation is not required, this step is skipped automatically. The following screen appears:
• If validation of your terminal installation is required by your Service Provider, please proceed with this section and execute
the following sequence of tasks.
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As this validation procedure involves sensitive information such as geographical location of the terminal which is
subject to legal restrictions, a disclaimer is presented. Please read the disclaimer message and indicate your
acceptance by clicking Confirm .
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The validation of your installation is based on the geographical location of your terminal. There are 2 options to
» Enter the address where the terminal is located. At a minimum, your city and country are
required.
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These values should be entered in degrees, minutes and seconds notation or in decimal form (using
a dot as a separator). Positive latitude = NORTH, positive longitude = EAST.
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[Link] Validation
» If the validation fails, refer to the Troubleshooting Guide available on the CD-ROM provided with
your modem.
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This section describes the interface between the computer and the modem.
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Parameter Description
Ethernet
VLAN Overview
Logical Interface Logical interface used on the modem within the network
Virtual Network Name of the virtual network the modem belongs to. An
MDM3x00 can belong to 8 different networks.
Gateway Address (IPv4) IPv4 address used as gateway address for the connected CPEs within that
network
Gateway Netmask Network range for the user's LAN within that network
(IPv4)
Gateway Address (IPv6) IPv6 address used as gateway address for the connected CPEs within that
network
Gateway Netmask Network range for the user's LAN within that network
(IPv6)
DHCPv4 enabled Indicates whether the DHCP server on the terminal is enabled or not.
• The VLAN Overview parameters are signaled from the hub towards the modem. These parameters are
set by the Service Provider and cannot be edited by the end user.
• In Expert Mode on page 62 , two additional parameters are displayed: DHCP TFTP server & DHCP TFTP
file.
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• Click Edit in the Web Interface > View Configuration Ethernet interface to change the Ethernet Settings.
• Click Save in the Web Interface > Edit Configuration Ethernet interface to save the new settings.
This section describes the interface settings between the terminal and the satellite.
The satellite interface settings are predefined in factory. These settings may only be changed upon advice
of your Service Provider!
A satellite beam covers a limited geographical area in which terminals are serviced by the satellite.
The displayed satellite interface settings depend on the beam that was selected during the terminal
installation. Refer to Terminal Installation on page 15 for more information.
This is the initial receive carrier through which the modem will try to gain access to the network.
Pointing Carrier
This carrier is needed to enable antenna pointing via the Point&Play mechanism or the automatic pointing method. When two
different pointing carriers are assigned to the terminal, the installer can perform his pointing on two different pointing carriers.
At least one pointing carrier must be enabled. Maximum two satellite interface settings per beam can be assigned to the
terminal. This is for redundancy or migration reasons. In case two initial receive and/or pointing carriers are assigned to the
terminal, one preferred carrier is marked.
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Maximum two initial receive carrier settings and pointing carrier settings can be assigned and displayed. Only the settings
that are enabled are displayed. How to change the satellite interface configuration is described in section Edit the Satellite Interface Configuration on pa
.
If two initial receive carriers are enabled and displayed, the preferred initial receive carrier is marked green. If two
pointing carriers are enabled and displayed, the default pointing carrier is marked green.
The pointing carrier that is used for pointing is selected through the Terminal Installation menu. Refer to Terminal Installation on page 1
for more details.
The parameter values in the figure below are just an example. They are randomly chosen and may
therefore differ from the predefined settings on your modem.
If multiple beams are configured, you can select another beam from the dropdown list in the General section to view its
satellite settings. Changing the active beam is done via the Terminal Installation menu.
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Parameter Description
Satellite Properties
Polarization Skew angle in degrees applied by the satellite operator. Check with your satellite operator
Skew to know this value.
Value is a positive or negative integer with dotted decimal notation.
Orbital Position Orbital position of the satellite in degrees and East/West selection.
• DVB-S2 (CCM)
• DVB-S2 (ACM)
Polarization Reflects the polarization of the received carrier. Possible values are:
• Horizontal
• Vertical
• Circular Left
• Circular Right
Pointing Carrier
• DVB-S2 (CCM)
• DVB-S2 (ACM)
Polarization Reflects the polarization of the received carrier. Possible values are:
• Horizontal
• Vertical
• Circular Left
• Circular Right
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Editing the Satellite Interface Configuration can be disabled by the Network Operator. In such case, the Edit
button is not present and the configuration settings are read-only.
• Click Edit in the Web Interface > View Satellite Configuration Interface.
At least the preferred initial receive carrier and default pointing carrier must be enabled.
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• Click Save in the Web Interface > Edit Configuration Satellite Interface to save the new settings.
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This submenu is used to enable automatic pointing. Automatic pointing only applies if an Antenna Control Unit ACU is
connected to the modem, as mentioned in Automatic Pointing on page 22 .
• Click Edit and select the Automatic Pointing check box to enable this pointing method.
• Click Save .
• Enter values for the parameters which are used for OpenAMIP communication between the modem and the ACU.
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Parameter Description
Modem uses the entered IP address to reach the ACU. Make sure the management
IP address of the modem and the ACU are in the same IP subnet.
Timeout Requested Keep alive time in which the modem asks the ACU to send its GPS coordinates and
the antenna status.
Timeout Tolerance If the modem does not receive the status within this time interval, the modem switches
back to pointing mode.
Use L-Band Frequency Check box to indicate if modem sends L-band frequency or RF frequency to
the ACU.
TX Polarization Indicates the polarization of the signal transmitted by the modem, as the ACU can
support both co- and cross polarization and might expect this value from the modem.
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Once automatic pointing is enabled, the modem sends the parameters of the default pointing carrier and the outdoor unit
towards the ACU via OpenAMIP messages. Pointing carrier parameters are set as described in Satellite Interface on page 32 . The
ACU uses this data to track the correct satellite.
• Check the monitoring parameters to verify the OpenAMIP communication between modem and ACU.
Parameter Description
Communication Indicates if the TCP communication between modem and ACU is OK or not.
Channel State
Keep Alive Interval Time interval in which the ACU expects feedback from the modem.
Antenna Status Message from the ACU informing the modem about antenna pointing status.
Possible values are:
• OK
• Not OK
• Unknown
TX Allowed Message from the ACU informing the modem that it can transmit a signal.
Transmission is typically allowed after pointing is successfully completed.
RX Message Counter Number of OpenAMIP messages sent by the ACU and received by the modem.
TX Message Counter Number of OpenAMIP messages sent by the modem towards the ACU.
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[Link] Introduction
An "Outdoor Unit" (ODU) is defined as the combined set of antenna, LNB and BUC. The MDM5000 modem hardware and
software supports several ODU types, but in order to verify the quality of a terminal installation, the system should know which
ODU is actually used. An ODU type is known to the terminal in one of the following ways:
• Normally one or more ODU types are predefined in factory. If only one ODU type is preconfigured, this ODU
will be selected automatically during the installation procedure (see Terminal Installation on page 15 ).
If multiple types are predefined, then the user can select the ODU he is actually using via a dropdown list during
the installation procedure.
• If no ODU types have been preconfigured, the user must first add one or more ODU types before starting the installation
procedure (see Add Outdoor Unit Parameters on page 47 ).
ODU types are not only configured in the modem, but are also set by the Network Operator in the hub.
Consequently the parameters visible in the modem GUI must match with the ones defined at the hub
side, in order for the modem to be able to transmit and receive. This is particularly important when
adding new ODU types.
The ODU types are not affected by a factory reset of the modem.
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When selecting the Outdoor Unit configuration from the menu, the parameters of the ODU which was selected during
installation are displayed by default. If multiple outdoor unit types are defined, you can use the dropdown box to select the
ODU for which you want to display the parameters.
Editing or adding an ODU can be disabled by the Network Operator. In such case, the Edit or Add buttons
are not present and the ODU configuration settings are read-only.
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The displayed parameters and their descriptions are shown in the table below:
Parameter Description
Receive
22 kHz Tone Used to inform the LNB about which frequency band it needs to use. Refer to the LNB
datasheet to know which values to set. Possible values are:
• Off
• On
• Band selection
Voltage Used to inform the LNB about which polarization it needs to use. Refer to the LNB
datasheet to know which values to set. Possible values are:
• Off
• Fixed 13V
• Fixed 18V
• Polarization selection
Low Band L.O. Local oscillator frequency (in GHz) used when the LNB is operating in low band, which can
typically be found in the LNB datasheet. Only applicable if ‘Band selection’ is used in 22 kHz or
Voltage settings. If ‘Band selection’ is not used, then only one local oscillator frequency needs
to be set (as there is no distinction between high and low band).
Low Band RF Start Minimum frequency used by the LNB when operating in low band, which can typically be
found in the LNB datasheet. Only applicable if ‘Band selection’ is used in 22 kHz or Voltage
settings. If ‘Band selection’ is not used, then only one RF Start frequency needs to be set
(as there is no distinction between high and low band).
Low Band RF Stop Maximum frequency used by the LNB when operating in low band, which
can typically be found in the LNB datasheet. Only applicable if ‘Band selection’ is used in
22 kHz or Voltage settings. If ‘Band selection’ is not used, then only one RF Stop
frequency needs to be set (as there is no distinction between high and low band).
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Parameter Description
High Band L.O. Local oscillator frequency (in GHz) used when the LNB is operating in high band, which can
typically be found in the LNB datasheet. Only applicable if ‘Band selection’ is used in 22 kHz or
Voltage settings. If ‘Band selection’ is not used, then only one local oscillator frequency needs
to be set (as there is no distinction between high and low band).
High Band RF Minimum frequency used by the LNB when operating in high band. Only applicable if ‘Band
Start selection’ is used in 22 kHz or Voltage settings. If ‘Band selection’ is not used, then only one
RF Start frequency needs to be set (as there is no distinction between high and low band).
High Band RF Stop Maximum frequency used by the LNB when operating in high band. Only
applicable if ‘Band selection’ is used in 22 kHz or Voltage settings. If ‘Band selection’ is not
used, then only one RF Stop frequency needs to be set (as there is no distinction between
high and low band).
Current Min / Max Minimum/maximum allowed current on the RX interface. This input is required for
correct functioning of the current measurement test. (See section Hardware Test on page 57
).
Transmit
DC output By default a DC output voltage is present on the TX connector. The DC voltage is typically
used to power a BUC.
Make sure to disable the DC output voltage when using a BUC that is
externally powered! Or use a DC blocker to avoid damaging the
externally powered BUC.
BUC 10 MHz By default a 10 MHz output reference frequency is available on the TX connector.
output
Disable the 10 MHz output if the BUC uses an internal reference or is slaved to a
reference source other than the modem.
It is recommended to enable the BUC 10 MHz Output in combination with this synchronization
parameter. Typically the parameters " BUC 10 MHz Output" and " BUC Synchronized to
Modem" have the same configuration. Only in special uses cases the configuration can differ
from one another. For example when one BUC is used by multiple modems. In this case:
• Enable the BUC 10 MHz Output on only one modem. (This 10 MHz is
used as the reference signal for the BUC.)
• Enable BUC Synchronized to Modem on all modems to keep the devices in sync.
BUC L.O. Local oscillator frequency (in GHz) used by the BUC, which can typically be found in the
BUC datasheet.
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Parameter Description
Current Min / Max Minimum/maximum allowed current on the TX interface. This input is required for
correct functioning of the current measurement test. (See section Hardware Test on page 57
).
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• Click Edit to edit the general parameters of an existing outdoor unit type.
• Click Save .
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Editing an ODU can be disabled by the Network Operator. In such case, the Edit button is not present
and the ODU configuration settings are read-only.
Entering incorrect settings can prevent your modem from logging onto the network! Only change outdoor unit
settings when requested by your Service Provider or Network Operator.
• Click Save in the Web Interface > Edit Outdoor Unit Parameters to save the new settings.
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Adding an ODU can be disabled by the Network Operator. In such case, the Add button is not present
and the ODU configuration settings are read-only.
When adding a new outdoor unit in the modem, it should also be configured with the exact same settings in
the hub by the Network Operator. If an outdoor unit type in the modem has no matching entry in the hub, the
modem will possibly be prevented from logging onto the network. Please contact your Service Provider or
Network Operator in case of doubt!
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Entering incorrect settings can prevent your modem from logging onto the network! Contact your Service
Provider or Network Operator in case of doubt.
• Click Save in the Web Interface > Add Outdoor Unit Type to save the new settings.
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4.7.5 Multicast
The satellite can send several sessions to a number of satellite terminals at the same time.
This is IP multicasting.
There are two configurations possible in the satellite terminal to receive these programs:
Static IP addresses:
IGMP:
Parameter Description
Static Multicast IP Maximum 10 multicast IP Addresses can be assigned and active in case
Address 1-10 of Static Multicast Mode.
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• Click Edit in the Web Interface > View Multicast configuration to change the Multicast Settings.
• Click Save in the Web Interface > Edit Multicast configuration to save the new settings.
In case an invalid multicast IP address is replacing a valid multicast IP address, the last valid multicast IP
address will still be in use.
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4.8.1 Software
The modem software is automatically upgraded over the satellite without any user interaction. In general, the only
requirement for an upgrade to be successful is for the modem to have satellite connectivity during the time of upgrade.
To allow a secure modem software upgrade mechanism, the flash memory of the modem can contain two different software
versions. A newly installed software version has to pass an automatic software validation procedure.
• After a successful software validation, the modem is automatically rebooted to activate the new software.
The following table gives a description of the parameters in the Software menu:
Parameter Description
Software Version
• When this software validation process fails, the old software version remains in use. The passive memory bank now
contains a newer software version that did not pass the validation process. In this case, the user has the possibility to
re-trigger the validation process. This situation can occur when a user turns off his modem during the validation process
or when satellite connectivity was not possible to establish during the validation process.
When a newer version is present and validation fails, the software LED is red. Refer to section Status Bar on page 10
for more information on the meaning of the software status LEDs.
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In Expert Mode on page 62 , the Try Alternate version option is always available. This allows downgrading
the modem to the previous software version.
If the web interface does not refresh automatically, navigate back to the Status page.
4.8.2 Hardware
An overview of the displayed parameters and their description. These values are read only:
Parameter Description
Device
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4.9 Diagnostics
A Diagnostic Report can be created by simply clicking the Show Report button.
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The most important modem state changes, occurred errors, events, etc. are logged in the logfile. The expert has the
possibility to filter in terms of; severity level, buffer size and data type.
» Filter the required logs by choosing level, buffer size and data filter.
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Every five minutes specific performance counters will be added to the logfile. The logged values correspond with the values
displayed on the status page - interface statistics part of the screen.
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4.10 Test
To view the functioning status of the satellite terminal, or to identify problems that may occur, several tests can be run on the
terminal:
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The Hardware test measures the current in the receive and transmit path between modem and ODU.
» A successful hardware test means that TX current is within the expected range. The figure below
shows an example of a successful hardware test.
» A failed hardware test means that at least one of the measured currents falls outside the
expected range. This indicates a problem in the receive and/or transmit path.
If the hardware test has failed, please always verify the installation of the coaxial cable. A defect cable,
swapped TX and RX cables, or loose contacts at one or more connectors can cause the hardware test to
fail even if the BUC and LNB themselves are working correctly.
» In some cases, the hardware test cannot be executed because of the actual modem state e.g.
during pointing. In this case, one is requested to try again later.
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• Checking the IP address of the computer, provided via DHCP by the modem.
» The "Number of TCP sessions" shows how many TCP sessions are currently active.
» If more than half the maximum allowed number of TCP sessions is active, a warning message is
displayed. In the example shown below, the maximum number was set to 2000.
» If the number of active TCP sessions exceeds the maximum number set by the Network
Operator, an error message is displayed, TCP sessions will be delayed until the number drops again below the
maximum. In the example shown below, the maximum number was set to 2000.
• The Physical layer test, checks if the physical layer of the modem - satellite connection is able to receive data.
• The Data link layer test, checks if the system is able to send data to the satellite.
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• A ping traffic test, tests if ping packets can be transported over the network from the modem, over the satellite to the
hub site.
• The DNS traffic test resolves a URL via a name server at the hub site.
• The HTTP GET traffic test verifies the TCP acceleration and pre-fetching.
The HTTP GET traffic test uses a TCP connection and can hence not be executed when the maximum
number of TCP sessions is exceeded (see section 0). In this case the HTTP GET traffic test will time out or
should be stopped manually.
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During and after test execution, the state of the tests is shown on screen until finally are results are available.
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Click Export to text file to export the on-screen test results. A web page with the
test results in text format will be provided. This page can now be saved as a
text file from the browser.
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5 Expert Mode
Next to the default user mode, the modem web interface can also be accessed in expert mode. This mode offers some
extra functionality.
Once the computer is connected to the modem's Ethernet interface, set the computer's IP settings to
DHCP enable.
As a result the following screen is shown. In the right top corner it is indicated that you are logged-in in expert mode.
» Click the Log out link in the right top corner of the screen.
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When comparing the menu structure of Expert and Normal Mode (see figure below), it is evident that the Demodulator
Statistics, Installation Carrier and Diagnostics submenus are not available in Normal mode.
Expert mode may also bring extra functionality to the Satellite Interface and Outdoor Unit Configuration menus,
since some of the features in these two menus can be disabled by the Network Operator in normal mode.
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5.2.1 Configuration
Editing the satellite interface configuration can be disabled by your Network Operator in normal mode.
If multiple beam identifiers are preconfigured or signaled to the terminal, you can use this feature to check or edit another
beam identifier than the currently used one.
Make sure your terminal is in the coverage area of the selected beam.
» The currently selected beam identifier, this is the active beam, is indicated at the top of the page. » Select another beam
identifier from the dropdown list. As a result, the settings of the selected
beam are displayed (the active beam remains the same).
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» If you want to edit the settings of the chosen beam, click Edit . » If you want to
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If you want to define other beam settings than the one signaled from the hub, click Add Beam . Typical use case for this
feature is when for some reason the preconfigured beam settings are no longer valid, preventing the modem from gaining
access to the network. This feature allows an installer to add another beam with corrected settings.
Editing or adding an Outdoor Unit configuration can be disabled by your Network Operator in normal mode.
In Expert mode, editing or adding an ODU is always possible. Please refer to section
Add Outdoor Unit Parameters on page 47 .
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5.2.2 Statistics
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Es/No Variation Average Factor Used to tweak the ACM behavior. Value
bigger than or equal to 0 and smaller then [Link]
this factor = 0, then no averaging is applied.
Es/No Variation Correction Factor Used to tweak the ACM behavior. Value
between 0 and 10. If set to zero, then no
adaptive margin will be used.
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• A table with MODCOD statistics and a reset button on the bottom of the page..
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DM + ML (dB) Total non-linear distortion. This distortion is substracted from the measured
Es/No.
[Link] (dB) There is a threshold defined per MODCOD. This ACM in margin is added to the
threshold.
If Es/No > Threshold + ACM + DM + ML, you can use this specific MODCOD.
[Link] (dB) There is a threshold defined per MODCOD. This ACM down margin is added to the
threshold. If Es/No < Threshold + ACM down + DM + ML, the system switches to a
lower MODCOD. This is defined for each MODCOD.
Es/[Link] (dB) This is Threshold (dB) + (DM + ML) (dB) + [Link] (dB).
Es/[Link] (dB) This is Threshold (dB) + (DM + ML) (dB) + [Link] (dB).
Some rows in the table are shown in black: these are the MODCODs the terminal is able to receive. In the previous example
screenshot these are the lines with MODCOD Id: 4-7, 9, 13-14, 18-21 and 24-26.
Some rows in the table are shown in light-grey : these are the MODCODs which are not configured on the terminal. In the
previous example screenshot these are the lines with MODCOD Id: 1-3, 8, 10-12, 15-17 and 22-23.
The name and ID of one MODCOD is shown in green : this is the actual MODCOD that the terminal uses to retrieve data. In
the previous example screenshot this is MODCOD 32APSK 5/6 with Id 26. The actual MODCOD is defined by the Es/[Link]
and Es/[Link] (for example rain will result in a lower Es/No level and consequently a lower MODCOD).
Multicast and signaling are always received via the lowest configured MODCOD (QPSK ½ in this example). Click Reset to
set the measurement counters to zero.
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The expert user has the possibility to activate a dedicated installation carrier test mode to verify the correct terminal
installation and pointing of the antenna, or to perform a manual line-up procedure to set the correct modem TX output level.
When doing so, the terminal transmits a modulated signal or pure carrier. This signal can only be picked up and measured
at the network hub site when the terminal is correctly installed and the antenna properly pointed.
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This test mode can only be activated when the terminal has found the satellite network and is able to synchronize with the
satellite network clock (NCR signal).
This test mode will interrupt the normal terminal operation. After a time-out or a manual stop, the test mode is ended and the
normal operational mode restored. An overview of the parameters:
Parameter Description
Modulated Carrier Bandwidth In case 'CPM Carrier' is selected, choose the bandwidth from the dropdown
list for the modulation.
Carrier Symbol Rate In case S2 carrier, S2 Extensions Carrier or HRC Carrier' is selected, choose
the symbol rate for the modulation (in Mbaud for S2 or S2 Extensions, in kbaud
for HRC carrier).
RF Transmit Frequency Choose the frequency of the outgoing transmitted carrier (GHz).
Duration Duration of the test. Choose a value between 10 and 1800 seconds.
Set the output power level of the installation carrier (value between -35 and +5
Output Power
dBm). Typically this value depends on the used outdoor unit, RF cable length
and satellite.
MODCOD Select the MODCOD of the corresponding installation carrier from the
dropdown list.
Roll Off Specify the roll off factor of the S2 or S2 Extensions carrier from the dropdown
list.
Occupied bandwidth = Symbol Rate*(1+roll-off factor).
» Select and enter the correct values for the test. » Click
to validate the entered values and show the Installation Carrier Control page
(see section Installation Carrier Control on page 73 ). If another test is still ongoing, it will be interrupted.
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Parameter Description
Active State
Modem State See section Satellite Overview on page 13 for more details on the modem state.
• Synchronized
• Network Login
• Operational
• Transmitting.
• Transmit Not Possible, Not In Correct State; this means the Modem State
does not allow to start the test (See Modem State above).
• If the test is not possible due to an incorrect modem state, the corresponding
Error state
modem error state will be displayed.
• If the test is started while transmit is not possible, or the test fails for another
reason, the message “Error 999 - Installation carrier setup failed” will be
displayed.
Control Buttons
Stop Active Click this button to stop the test manually. This will stop the test before the end
of the configured test time duration.
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Appendix A - Acronyms User Manual MDM3X00
6 Appendix A - Acronyms
Acronym Definition
AC Alternating Current
CE Conformité Européenne
DC Direct Current
GHz GigaHertz
ID Identifier
IF Intermediate Frequency
LO Local Oscillator
MHz MegaHertz
MODEM Modulator/Demodulator
PC Personal Computer
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Appendix A - Acronyms User Manual MDM3X00
Acronym Definition
RF Radio Frequency
RX Receive
TX Transmit
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Appendix B - Licenses User Manual MDM3X00
7 Appendix B - Licenses
GNU software is used in this product:
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