Other devices

I have 4 Samsung Smart TVs and Deezer is not playing on any of them anymore (they used to all work fine).  I have uninstalled and reinstalled the Deezer app (didn’t help).  I have done “hard” resets to the Samsungs TVs (didn’t help).  I have a TCL/Google Smart TV and Deezer works fine on that TV.There is something wrong with the Deezer app for Samsung - the app loads fine and shows all your favorites, etc. but when you play a song it acts like it’s playing, but nothing plays / no sound.  Please help because I love Deezer.

Hello there! I’m about to report an issue I have with my Deezer app on windows (desktop app).Sometimes when Deezer is minimized/hidden and I’m doing demanding tasks (CPU load is high), Deezer will stop playing music. To resume I have to “just” maximize Deezer window - don’t need to click any buttons - and the app will resume playing music.Is this behavior intended for Deezer? I’m glad it’s not taking all my CPU for himself, but is there a way to fix this behavior so it does not stop playing music in random moments?

Quite simply I dont get gapless playback using the desktop app. I do get gapless audio on sonos and on my phone app too but not when using the desktop app. I am using a USB dac and was hoping to enjoy FLAC via the DAC. I have tried headphones plugged directly into my laptop eliminating the DAC. I get the same result when using the desktop built in speakers. What am I doing wrong? I have checked the settings but cant find anywhere that mentions gapless. "Listening to Dark Side Of The Moon" there is a big pause between tracks 1 and 2. Am I the only one?

HelloI just installed Deezer on my Polestar 4. It works fine but I've two annoying issues:- There is no sync between device. The car doesn't appear in the list of devices connected to my deezer account (allready tried to reinstall)- When I leave the car and come 15min later the list that was playing is lost. This is very annoying when using Flow because there no way to put back what was playingIs it a problem from Deezer or from AAOS/the car?Thank you,Fabrice

My Samsung TV received and installed a new version of the Tizen OS (v2025) yesterday. Since then, the Deezer app has stopped working. The app loads ok, and I can navigate through my favs and playlists, but it refuses to play any music.I have cleared the Deezer cache... same issueI have uninstalled and then reinstalled the Deezer app.. same issue.Please advise how I can resolve this issue.Thank you

There was a time when the spacebar toggled play/pause. There doesn't seem to be a way to set your keyboard shortcuts in any preferences/settings. This should be an easy fix if this has not been implemented or was broken in one of the newer versions.

Such as omitting & in song, album, and artist’s names.I specifically joined because scrobbling was available, but editing every single King Gizzard, Nick Cave & the Bad Seeds, Iron & Wine, Peaches & Herb, Mama’s & Papa’s song would be SUPER DISAPPOINTING.

I have multiple monitors (in-built laptop screen, one horizontal monitor and one vertical monitor) and I’m seeing an issue where the Deezer app crashes when I drag the Deezer window from one monitor to another.No error message is displayed, it just closes unexpectedly. Windows 11 Enterprise 22H2 build 22621.3155Deezer app 6.0.80

someone was complaining about this 4 years ago and it is still an issue. it makes no sense to have to login a desktop app frequently. defeats part of the purpose. even the website doesn’t require logging in as much. 

Hi everyone, hope someone can assist with a weird issue I've been having for the past couple of weeks (which didn't before, on the same network and same setup). Recently, I've been experiencing audio cuts/drops when streaming deezer to my yamaha musiccast devices (RXV6A avr and a Musiccast 20).The odd thing is that it only happens around the same time everyday (can run all day with no issues whatsoever but will start glitching at around 7:30 in the evening).The network is solid (500 Mbps broadband, cast through a Netgear RAX20 router - WiFi 6 - and very good signal to both devices), and again no issues whatsoever at other time of day or any other devices. It feels like a cache issue as if I pause the playback for a bit it seems to be a bit better, it also helps when I skip the song somehow but I can't explain how it's flawless the rest of the day. Anyone experienced similar? Thanks

When i transfer my playlist from Spotify, on my phone it was all scrambled but on my comouter was in the right chronological order. How ever everytime I like a new song it does show in my phone liked Playlist, but not on my computer. I dont know why, I tried log in and out and is not working 

Hello!Deezer native streaming via Wiim home app. doesn’t work on Wiim Pro Plus and Wiim Amp pro since ~ 16/01/2025.  Deezer streaming via Wiim app worked well last few years. Now it is only possible to stream Deezer from IOS app to Wiim Pro Plus via Airplay. Wiim Amp Pro is not equipped with Airplay so only bluetooth connection is possible that significantly affects sound quality as IOS does not support advanced bluetooth codec. Every device is updated incl IOS app.I contacted Wiim support and was told that the Deezer login failed due to a timeout when connecting to the Deezer API server.Is anybody aware when it can be fixed? Any idea on this issue is highly appreciated.Many thanks,Eugene

Hi there,I just imported 1700 tracks from a competitor into a new playlist on Deezer. Considering switching…However, in the web app (Firefox on Ubuntu 24.04), I cannot add my tracks to "Favorite Tracks" (and it does not seem to be possible to do this on the Android app at all). Even leaving it there for an hour in case it silently processes my request (I wouldn't know...) did not yield anything: nothing is added.What I did: went to my playlist, checked the top checkbox to select all tracks (and they are), then chose "Add to playlist > Favorite Tracks". Nothing happens. When I select a few individually and then add them in just the same way, it works.

I recently signed up with Deezer and got rid of spotify.  I partly choose the app bc it works with android auto and my jbl Google smart speaker where I do 95% of my listening.  Works fine with AA, but I get a 404 error every time I try to link with my speaker in Google home.  Spent 20+ minutes with Google support only to be told to make a feedback report.  Spent 5 minutes with Deezer support and they told me it's a known issue for some with Google and they are working to resolve it. Unsure how long this has been an issue. So I how will find out if it's been fixed and how widespread is this?  I haven't seen anything come up in search that is recent. 

Would love to know why there's no Chromecast option on the Deezer Desktop app. I realise that it's in Beta only, but is there a plan to include it? I'm currently a Spotify (Premium) user and would be happy to change over to Deezer should there be the option to cast directly from the desktop app 🙂

A lot of Squeezebox users are reporting in the LMS forum that the new local Deezer plugin for LMS stopped working properly a couple of days ago. “My Collection” is showing up as “Empty” in all categories (Songs, Albums, Playlists, etc.). I can listen to my Flow and Smart Radio, but song titles and artwork are not displayed, and users who log out are unable to log back in. I hope Deezer will be able to help resolve this situation.

I cannot open Deezer on my windows 10 laptop as the message i have attached shows up. The only way I can get into Deezer is by going into incognito mode which then allows me to open Deezer and use all the functions as usual. Why wont Deezer just open up in chrome when i try ????? 

Hello!Deezer native streaming via Wiim home app. doesn’t work on Wiim Pro Plus and Wiim Amp pro since ~ 16/01/2025.  Deezer streaming via Wiim app worked well last few years. Now it is only possible to stream Deezer from IOS app to Wiim Pro Plus via Airplay. Wiim Amp Pro is not equipped with Airplay so only bluetooth connection is possible that significantly affects sound quality as IOS does not support advanced bluetooth codec. Every device is updated incl IOS app.Is anybody aware when it can be fixed? Any idea on this issue is highly appreciated.Many thanks,Eugene

I just added Deezer to my Sonos system. I had Deezer a couple years ago and wanted to play with it again on my Sonos system. Oddly, none of my playlists are available. Clicking on the Deezer logo in the Sonos app returns a "Something went wrong" error. Deezer worked fine with Sonos a couple years ago. Any suggestions?

When you select a song in the sonos app and select “play radio”,  or you select an endless flow,  or play a mix based on an artist or song,  then the sonos app will often constantly jump to the next song.  Please look into this because it’s an essential feature that does not work.

Whenever I start a Deezer custom radio station from a track in the Sonos app, the playlist is generated but the songs skip through every few seconds, usually without playing any audio. I’m running my system on a wired LAN, so connection isn’t an issue. I only recently switched from Spotify and there were no similar issues with that. A search in the Sonos community suggests this is known about and the implication is that Deezer needs to look at its implementation to fix the issue. Are there any plans to address this?

 Hi everyone, I usually listen to music on Deezer during long gaming sessions and was wondering how others manage their playlists for this. I switch between focus music, upbeat tracks, and chill playlists depending on what I’m doing.For example, when I’m working on game-related projects or browsing resources like my site bloxsfruitscript, I prefer instrumental or low-distraction playlists, while during gameplay I like more energetic tracks.Do you have tips for:organizing multiple playlists efficientlyusing Flow vs custom playlistsany Deezer features that help with long sessions without constantly changing music?Would love to hear how others set this up. Thanks!

I see others are using Deezer on their LG TV. But when I go to the LG Content Store I don't see it listed as an app. Is it only for specific LG TV models? I have the 77” C9 OLED.    

I’m online. I do run adblockers. Its running fine otherwise, but this message shows up constantly so feels like it might be do some detection with analytics perhaps. I was able to see this message seem to popup right when the following entry was blocked. Hostrec.deezer.comStatus14:42:34.024 Request blocked.DNS event typeADNS statusREFUSEDRules||rec.deezer.com^ (AdGuard DNS filter)Data typeDNSStart time14:42:34.023Time0 ms edit 1: unblocked that specific dns request and so far no error message, will keep watching. If that’s the case then this subdomain being requested might be the problem. edit 2: it’s still happening. trying other domains that come up, no results so far. Disabling adblock altogether to see. Not sure what the online/offline detection is based on, since I know it’s