Features & Feedback

To reiterate: “Gapless playback” is when certain tracks within an album have no pause between them when one track ends and the next one starts. Some music genres like prog and electronic stuff rely heavily on this feature and mix their albums as one continuous track, and it is instrumental (no pun intended) for proper listening experience. For examples try Pink Floyds Dark Side of the Moon or Colors by Between the Buried and Me. This is not the same thing as crossfade as some people on forums suggest as an alternative. The lack of this basic feature means that the app is unusable for people who lean heavily into genres utilizing this technique, they cannot listen to their favorite albums on your platform as the lack of gapless breaks the experience. And since desktop app might be the go-to way to experience Deezer on a stationary device, your business loses a swathe of customers. Now the problem is that Deezer has Gapless on Android, iOS

For like 3 months already I have noticed my mom's music is showing to be played when I enter Deezer or when I enter my car and android auto starts, her music starts. I have checked myself if she was in my profile but she is not, I don't know how the info mixes and it has been so so so annoying. My account is the main account since I pay, it doesnt seem to happen to other profiles, only mixing with hers. Similar experiences?

If I’m listening in shuffle (for example, my favourite tracks) but I then search for an album and click play, the shuffle mode should reset automatically.

There’s only so many unique names in human languages. So we cant expect all artists to have unique names. There will surely be duplicates. Take for instant artists  named “Seba” : https://www.deezer.com/en/artist/8377 Or another Artist named “Hamilton”: https://www.deezer.com/en/artist/311310 There are thousands of other examples but of courseeee there’s going to be multiple Hamiltons. Why the freaking heck would one of the biggest platforms be so careless to mix all the Hamiltons together.  There are multiple artists named Seba. Well known folk, rock, EDM, etc genre artists. These artists should be respected enough to have different profiles. As of now, Sebas are mixed together to have 300 singles, albums and EPs i

Hi,after over 10 years I'm looking for an option to move away from Spotify and Deezer would be my first choice. As a complete beginner using the service and the apps, I do have one question regarding the support of Yamaha MusicCast devices. I've got two at home, which are the main devices for me and my GF to listen to music and that’s not going to change anytime soon.Both devices support Deezer next to several other services, and I noticed that I can login with my Deezer account in the MusicCast app and start streaming, however, I'd like to avoid doing it like this, since I'd prefer to use the features of the Deezer app and not rely on what Yamaha gives me, which is comparably limited. I'd like to use the Deezer app directly but switch to different outputs, other than my phone. At least this is how I know it form Spotify (don’t know about other services), so you use your app more or less like a remote control and the Yamaha device streams directly, without tak

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

I really should not have to try so hard to remain a customer, but I genuinely love Deezer for Flow, and have a strong preference to support a smaller company over Apple, Google and Spotify.But putting it as frankly as I can - the state of the Android app is completely unacceptable. It is buggy, slow, and issues remain unaddressed for MONTHS or YEARS. There are many issues you encounter while using the Android app that simply do not exist at all on the iPhone version. Let me list just a few of the issues:Flow has literally been broken for months, it used to be endless songs and now it just stops after a certain number Chromecast support is absolute garbage. Start playing a song from the app, come back to the app after a few minutes to change songs and it has lost sync. Just swiping the app away and coming back and it works - this is NOT a hard issue to solve. Been this way for years now. Android Auto support - if you drive anywhere that has low co

Hi,Does Deezer Connect support Yamaha R-N800A streaming amplifier?I see it supports R-N803 which is very similar to N800A, but I cannot connect to it directly from my Deezer app on Android. I’m only able playing Deezer music through Yamaga Musiccast app, which is not good.Thanks in advance.

When using Deezer on Android Auto i cannot fast forwed or rewind by eg 20s or 30s. This is standard in other apps. Why is this still not available of Deezer? Really quite frustrating that such basics are not core to the experience. When will this be available?

Is there really no toggling between list and tile view in the web player? You can’t even jump to a certain letter, e.g. to jump from artists beginning with A to ones beginning with G quickly.The infinite loading system also makes it super-tedious to scroll to the bottom of your library, you need to scroll and wait dozens of times to load everything.My library isn’t that big but even with around 10000 tracks this gets very annoying very quickly.

I have a Polk Omni series speaker that is managed by the DTS PLAY-FI APP. This app lets you choose the speaker(s) and the streaming service that you wish to use. When I select Spotify the Spotify UI remains intact; however when I do the same the Deezer app UI is swapped out for a pared down minimal UI that is vastly different and inferior to the native app UI. Is there any hack for this or plans for an upgrade to DTS/DEEZER INTEROPERABILITY?

Hey folks. I’m a new Deezer user and I can’t figure out an issue that I am seeing with albums being sorted Recently Added in Favorites. I added a few new albums that just came out to my favorites. However, they appear at the very bottom of my Albums in the Recently Added selection. I have hundreds of older albums that added a few days ago, but they are appearing first and my recently added albums appear at the very bottom. So basically long story short, the sort order is backwards where it’s showing older albums I added first. Has anyone else seen this?

Sometimes I am playing a favorite song and searching for another good one but moving up and down cannot easily see where is the song I am playing. After several attempts I found but it is not a nice experience. Maybe if the current playing song has another color I would enjoy more my app user experience

So I really want to add podcasts to my playlist, because there is this artist that I want to add to my playlist that only has podcasts. Please add it!

So, I've been a subscriber for years, talking up the service to all my friends. I purchased a big Google TV last year and was happy there is an app as Airplay crashes constantly.  Um, the new update? I see that some bands have maybe some decent artwork even if it is an older band. Most, it is terrible, recent images maybe scraped from the Internet of now older pop stars? And it is all faces, and standing poses, staring out at me in 3’ x 5'’ glory from my wall. A now 75 year old guy I listened to when I was 15? Really?oh, and many have no art at all, just this weird beating heart graphic The attached images are the GOOD examples. Rando older celebrity hanging out at a party in 2023? WAY too many of those  Where is the cover art? Where is the option to turn this abomination off?I get it, I'm not 22 and the music I listen to may not have all the slick media other people are seeing. Trust me on this, it is terrible.  Rent a big TV and

Improve Deezer connect so it works similarly to ones like Spotify connect and Tidal connect 

I pay for Hi-Fi and am using Windows 10. I can’t listen to a long piece of music without silence injected right in the middle of a song. That is a deal breaker for me, especially since I see that a year ago this question was addressed and dismissed as something being introduced slowly, first for iPhone users. A year later, and there is still no gapless play at your most expensive service. Windows users are 75% of the market. I can’t understand what you don’t understand about the business potential of your service. This service could be my go-to library for all listening in my house. It’s a thousands-album library that, if you could design it properly, be listened to in any way my imagination could devise.I could list a dozen problems with Deezer for Windows browser and desktop, but you’d have to pay me to be that useful to you. I’m out. I’ll check out Tidal, I guess. I think that’s the only other Hi-Fi service.Maybe, if this could get back to an administrator

I noticed this is a problem from some years ago and I just made an account.I would very much like it so when I play one song from the search bar that it plays just that ONE song and does not continue with autoplay. As many have stated, this is also a dealbreaker for me.And it shouldn’t matter if I’m casting or listening in app or on headphones, I just want to turn off the continous play.I’ve searched through your forums and did not come to a satisfactory solution. Yes, I turned off the automatic reccomendations but I want to emphasize the fact that I want to play just ONE specific song i searched for and nothing else. After the song ends I would like silence - no more music, no other songs.I think I can’t describe the problem/state my preferences any more clearly.Maybe I didn’t find the setting to turn that off, but I believe I’ve looked all over the settings (in app and in browser), so if that could be a feature - which i think should be easy to f

Hiya!I’ve seen others put this feedback up here, but I’d really, really like to be able to favourite or bookmark live radio stations I use often! It gets frustrating over time to not be able to access them easily, and it makes me forget Deezer has actually the ability to stream live radio, a feature I pay for monthly, which gets me thinking of switching platforms or simply searching for the specific radio stations’ website/app. I really would love to have this good reason to stay with Deezer as I overall love the other aspects of your platform!

Hello,So this is my first signup and using Deezer on a free trial to possibly switching away from Spotify and I’m sure this has been brought up before but having a heart app on the taskbar of my work pc and on my phone which gives the impression of a dating app isn’t a great first impression and doesn’t look professional. 

Hey Deezer Support,It's been around 2 years since the favorites track limit was bumped up to 10,000 tracks, and  finally I've hit that limit last week. I've had to resort to using a "Favorites" playlist as a workaround, but it's still inconvenient.Is there any chance you could increase the favorites track limit beyond 10,000? I would really appreciate it! Being able to save more of my favorite tracks would greatly enhance my Deezer experience.Thanks a lot for your consideration. Looking forward to your response!

I want to like Deezer, but your playlist track limit is a dealbreaker.  I have over 10K liked songs in my "Liked" songs in Spotify that it has taken me nine years to curate, and I don't want to lose that history.  Please remove your current playlist limit of 10K tracks, and then we can talk.