CXOとは 意味・読み方・使い方

名詞

CXO

1. (management) “chief X officer”, with X as functional placeholder (finance, operating etc.)

   Alternative form: CxO

   Hypernyms: officer < person

   Hyponyms: CEO, CFO, CTO, COO, CIO, CTO, CITO, CSO, CISO, CPO, CMIO, CExO, CXO

   Near-synonyms: C-suite, C-level

   • 2010, Susan Cramm, 8 Things We Hate About IT, Harvard Business Press, →ISBN, page 9:

     As someone taught me many, many years ago, businesses aren't run by CXO-level executives but by the people on the front lines working with customers or supporting the people who do.

2. Initialism of chief experience officer.

   Synonym: CExO

   • 2021, Dan Gingiss, chapter 14, in The Experience Maker […] , Morgan James Publishing, →ISBN:

     A growing number of companies are installing a chief experience officer (CXO) into the C-suite, with responsibility for every facet of the customer journey. Harvard Business Review even makes the case that every company should have a CXO to oversee both customer experience and employee experience.