EU ecommerce withdrawal compliance plugin.

Open-source digital withdrawal button built to support EU Directive 2023/2673 compliance across WooCommerce, PrestaShop, Magento and Shopify.

Free •Open Source •Compliance-Ready •Secure •Install in minutes •Trusted company

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EU Directive 2023/2673 and digital withdrawal compliance

EU Directive 2023/2673 introduces new digital withdrawal compliance requirements for online contracts within the European Union.

Online stores operating in the EU must provide a clear and continuously accessible digital withdrawal mechanism.

The withdrawal function must remain visible and allow consumers to submit a withdrawal request electronically.

Competent authorities in the field of consumer protection in the EU

Legal Act

No national implementing legislation available yet. Check which EU countries have already transposed the Directive on EUR-Lex.

View legal act →

Supervisory Authority

No supervisory authority data available for this market yet.

EasyReturn provides the technical compliance layer required to implement a digital withdrawal button in your eCommerce store.

A structured withdrawal compliance layer for ecommerce

EasyReturn is designed to support EU ecommerce compliance by adding a standardized digital withdrawal workflow to your store.

Seamless access to the withdrawal form

Provide customers with clear and consistent paths to the withdrawal form throughout your store. With multiple access points in place, you support a compliant withdrawal process and reduce friction for users.

Editable withdrawal form and compliance messaging

Customize button label and withdrawal form content while maintaining structured compliance flow. Multi-language ready for EU markets.

Automatic withdrawal confirmation

Consumers receive immediate confirmation after submission, supporting procedural compliance transparency.

Withdrawal form in the store interface

In accordance with the regulations, the entire process of withdrawing from the contract takes place without leaving the store interface.

White-label compliance deployment

Agency-ready setup for multi-store compliance rollouts.

Open-source compliance transparency

The plugin is released as open-source software with a public GitHub repository. This allows developers and agencies to review, extend and audit the compliance implementation.

See it in action

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How digital withdrawal compliance works in practice

Install. Configure. Go live.

Compliance does not need to be complex. Install. Configure. Go live.

Install the withdrawal compliance plugin from marketplace or upload manually.

Configure compliance policy and withdrawal settings.

The withdrawal button becomes permanently visible.

Consumers submit digital withdrawal requests.

Confirmation email ensures documented submission.

Each withdrawal submission automatically updates the corresponding order with a dedicated status.

Install the withdrawal compliance plugin from marketplace or upload manually.

Configure compliance policy and withdrawal settings.

The withdrawal button becomes permanently visible.

Consumers submit digital withdrawal requests.

Confirmation email ensures documented submission.

Each withdrawal submission automatically updates the corresponding order with a dedicated status.

Open source compliance infrastructure for developers

EasyReturn is built as an open-source compliance infrastructure component for modern eCommerce environments.

Go to Docs

Public GitHub repository

Full transparency of compliance logic and code.

Version controlled compliance updates

Clear changelog and predictable regulatory updates.

Public roadmap

Ongoing development toward extended return compliance and logistics workflows.

This is not a workaround. It is a structured compliance infrastructure.

Trusted by teams behind 2000+ ecommerce implementations

Our team has delivered technology and logistics integrations to over 2000 online stores across European markets.

What Our Partners Say

Our cooperation with Allekurier regarding the 'Wygodne Zwroty' service has been a significant improvement for us. As a business partner, Allekurier delivers a solution that not only automates the reverse logistics process on our end but, above all, builds a positive shopping experience for our customers, who immediately know the cost of the return and how to send it.

Radosław Michalski

Key Account Manager, Zespół Digital

We have been cooperating with Allekurier Group for a year now. They have proven to be a reliable and professional business partner, providing Tchibo.pl customers with a convenient and intuitive product return method.

Krystian Adamczak

eCommerce Manager

Beyond digital withdrawal compliance

Compliance is the foundation.

The roadmap extends toward:

Consumer initiated return shipment generation

Integration with EU logistics providers

Cross-border return and compliance workflows

Frequently asked questions

Is a withdrawal button mandatory in the EU?

Yes, under EU Directive 2023/2673, online retailers must provide easily accessible withdrawal options for consumers. The withdrawal button ensures compliance with consumer protection laws.

Does EasyReturn ensure compliance?

Yes, EasyReturn is designed specifically to meet EU withdrawal compliance requirements. Our plugin automatically implements the necessary withdrawal processes according to current EU regulations.

Is the withdrawal button always visible?

Yes, the withdrawal button remains permanently visible to ensure continuous compliance with EU consumer rights. Customers can access withdrawal options at any time during the statutory withdrawal period.

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Implement EU withdrawal compliance today

Free • Open source • Compliance-ready

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