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Eddy AI Chatbot

The AI assistant built for enterprise knowledge and support

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Trusted by thousands of businesses across 150+ countries
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Built for high-volume support teams focused on control, consistency, and customer trust

Train on every source for a unified experience

Ingest content from your knowledge base, websites, text entries, FAQs, files (PDF, DOC, DOCX, MD, TXT), and Zendesk or Freshdesk tickets to deliver accurate answers from all sources in one unified conversation.

Train Your Chatbot on every source for a unified
                        experience

A dedicated command center for your AI chatbots

Manage your chatbots independently without disrupting existing documentation workflows. Your support and documentation teams get a focused, role-based workspace to configure, monitor & optimize chatbots.

Dedicated Command Center for your AI chatbots

Create multiple chatbots for different teams and products

Create purpose-specific chatbots for onboarding, support, billing, or internal teams, each chatbot draws answers only from its assigned knowledge sources.

Create multiple chatbots for different teams and products

Reflect your brand and tone

Design chatbots that reflect your brand and deliver consistent messaging. Customize visual identity and conversational tone, so your chatbot feels like a natural extension of your support team.

Reflect your brand and tone

Test before going live

Launch every chatbot with enterprise-ready confidence. Use the built-in playground to simulate real conversations, fine-tune responses, and validate behavior before publishing.

Test before going live

When AI answers aren’t enough, escalate to support instantly.

Customers can raise support tickets directly from the chatbot. Connect your Zendesk or Freshdesk portal to route complex issues to your support team, with full chat context included.

When AI Answers Aren't Enough
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From setup to live chatbot in minutes

Built for rapid deployment with minimal engineering dependency and simplified integrations. Connect your sources, customize your chatbot, test in the playground, and go live, all from a single interface.

From Setup to Live Chatbot
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An enterprise-ready AI support assistant, live when your team is ready

Launch your chatbot today
An enterprise-ready AI support assistant, live when your team is ready