Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.retellai.com/llms.txt

Use this file to discover all available pages before exploring further.

🙏 We want you to succeed. We are always here to support you. Our dedicated support team is ready to assist if any issues arise.
  • 7 days/week on-call schedule
  • 24h SLA, with active support between 9 AM to 9 PM PST (lower for enterprise customers)

​
Open Support Tickets

Get dedicated support from the community and the Retell team. Here are the ways to open a support ticket: Please include the helpful context in your support ticket, like:
  • Your Retell workspace id / agent id / call id
  • The issue you are facing
  • The steps to reproduce the issue
  • The screenshots of the issue

​
Report Outage

If you are going through an urgent outage that breaks your voice agent production traffic, feel free to submit a report here. Retell team will act on the outage report in a timely manner. Please do not abuse it if it’s not an outage, open a support ticket instead.