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x\u00a0<strong>100<\/strong><\/p>\n\n\n\n<p><strong>\u7814\u53d1\u6709\u6548\u6027\u6307\u6570\uff08RDEI\uff09<\/strong>\uff1a\u8fd9\u4e2a\u6307\u6807\u8bc4\u4f30\u516c\u53f8\u8fc7\u53bb\u4e94\u5e74R&amp;D\u6d3b\u52a8\u7684\u6548\u7387\uff0c\u5373\u8fd9\u4e9b\u6d3b\u52a8\u5728\u4ea7\u751f\u6536\u5165\u65b9\u9762\u7684\u6548\u7387\u548c\u6210\u529f\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a\u6700\u8fd1 5 \u5e74\u5f00\u53d1\u4ea7\u54c1\u4ea7\u751f\u7684\u6536\u5165\u73b0\u503c\uff09\/\uff08\u6700\u8fd1 5 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class=\"wp-block-heading\">5\u3001\u5b89\u5168\u3001\u76d1\u7ba1\u4e0e\u5408\u89c4\u6307\u6807<\/h3>\n\n\n\n<p>\u5b89\u5168\u3001\u76d1\u7ba1\u4e0e\u5408\u89c4\u6307\u6807\u5bf9\u4e8e\u90a3\u4e9b\u4ea7\u54c1\u6216\u670d\u52a1\u53ef\u80fd\u5f71\u54cd\u516c\u4f17\u5b89\u5168\u6216\u9700\u8981\u9075\u5b88\u76d1\u7ba1\u8981\u6c42\u7684\u7814\u53d1\u7ec4\u7ec7\u6781\u4e3a\u91cd\u8981\u3002\u8fd9\u5305\u62ec\uff1a<\/p>\n\n\n\n<p><strong>\u6570\u636e\u8d28\u91cf\u4e0e\u51c6\u786e\u6027<\/strong>\uff1a\u8fd9\u662f\u5bf9\u7ec4\u7ec7\u5185\u6570\u636e\u8d28\u91cf\u548c\u51c6\u786e\u6027\u7684\u6574\u4f53\u8bc4\u4f30\uff0c\u5305\u62ec\u6570\u636e\u7684\u5b8c\u6574\u6027\u3001\u51c6\u786e\u6027\u3001\u4e00\u81f4\u6027\u3001\u6709\u6548\u6027\u3001\u53ca\u65f6\u6027\u548c\u76f8\u5173\u6027\u3002<\/p>\n\n\n\n<p>\u8fd9\u662f\u4e00\u4e2a\u66f4\u4f9d\u8d56\u4e8e\u5b9a\u6027\u8bc4\u4f30\u800c\u975e\u5b9a\u91cf\u8ba1\u7b97\u7684\u6307\u6807\u3002<\/p>\n\n\n\n<p><strong>\u65b9\u6848\u6279\u51c6\u65f6\u95f4<\/strong>\uff1a\u8fd9\u6307\u7684\u662f\u63d0\u4ea4\u7814\u7a76\u8ba1\u5212\u6216\u63d0\u6848\u5230\u83b7\u5f97\u7ec4\u7ec7\u5185\u76f8\u5173\u90e8\u95e8\u6216\u4f26\u7406\u59d4\u5458\u4f1a\u6279\u51c6\u6240\u9700\u7684\u65f6\u95f4\u3002\u5b83\u8ba1\u7b97\u6279\u51c6\u8fc7\u7a0b\u6240\u9700\u7684\u6301\u7eed\u65f6\u95f4\uff0c\u5305\u62ec\u5ba1\u67e5\u3001\u4fee\u8ba2\u4ee5\u53ca\u4efb\u4f55\u5fc5\u8981\u7684\u6279\u51c6\u6216\u8bb8\u53ef\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a\uff08\u6240\u6709\u534f\u8bae\u7684\u603b\u6301\u7eed\u65f6\u95f4\uff09\/\uff08\u534f\u8bae\u6570\u91cf<strong>\uff09<\/strong><\/p>\n\n\n\n<p><strong>ISO 9001\u7279\u5b9aKPIs<\/strong>\uff1a\u8fd9\u4e9b\u662f\u7279\u522b\u4e0eISO 9001\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u6807\u51c6\u7684\u8981\u6c42\u548c\u539f\u5219\u5bf9\u9f50\u7684\u6027\u80fd\u6307\u6807\uff0c\u5e2e\u52a9\u76d1\u63a7\u548c\u8bc4\u4f30\u8d28\u91cf\u7ba1\u7406\u6d41\u7a0b\u7684\u8868\u73b0\u3002ISO 9001 \u662f\u4e00\u9879\u56fd\u9645\u516c\u8ba4\u7684\u6807\u51c6\uff0c\u89c4\u5b9a\u4e86\u5728\u7ec4\u7ec7\u5185\u5b9e\u65bd\u6709\u6548\u7684\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u7684\u6807\u51c6\u3002\u8fd9\u4e9b\u5173\u952e\u7ee9\u6548\u6307\u6807\u6709\u52a9\u4e8e\u76d1\u63a7\u548c\u8bc4\u4f30\u8d28\u91cf\u7ba1\u7406\u6d41\u7a0b\u548c\u6d3b\u52a8\u7684\u7ee9\u6548\u3002 ISO 9001 \u7279\u5b9a KPI \u7684\u8ba1\u7b97\u53ef\u80fd\u4f1a\u6839\u636e\u6bcf\u4e2a\u7ec4\u7ec7\u7684\u5177\u4f53\u8981\u6c42\u548c\u80cc\u666f\u800c\u6709\u6240\u4e0d\u540c\uff0c\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5e38\u7528\u793a\u4f8b\uff1a<\/p>\n\n\n\n<ul>\n<li>\u5ba2\u6237\u6ee1\u610f\u5ea6<\/li>\n\n\n\n<li>\u6d41\u7a0b\u6548\u7387<\/li>\n\n\n\n<li>\u7ea0\u6b63\u63aa\u65bd\u548c\u9884\u9632\u63aa\u65bd (CAPA)<\/li>\n\n\n\n<li>\u4e0d\u5408\u683c\u6216\u7f3a\u9677<\/li>\n\n\n\n<li>\u5185\u90e8\u5ba1\u8ba1\u7ed3\u679c<\/li>\n\n\n\n<li>\u5458\u5de5\u57f9\u8bad\u548c\u80fd\u529b<\/li>\n<\/ul>\n\n\n\n<p>\u8fd9\u4e9b\u5b89\u5168\u3001\u76d1\u7ba1\u4e0e\u5408\u89c4\u6307\u6807\u5e2e\u52a9\u786e\u4fdd\u4ea7\u54c1\u5b89\u5168\u5e76\u7b26\u5408\u76f8\u5173\u6cd5\u89c4\u548c\u6807\u51c6\uff0c\u540c\u65f6\u51cf\u5c11\u4e0e\u4ea7\u54c1\u5f00\u53d1\u548c\u53d1\u5e03\u76f8\u5173\u7684\u98ce\u9669\uff0c\u6539\u8fdb\u4ea7\u54c1\u5f00\u53d1\u6d41\u7a0b\uff0c\u7f29\u77ed\u4ea7\u54c1\u4e0a\u5e02\u65f6\u95f4\u548c\u6210\u672c\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6\u3001\u4ea7\u54c1\u6539\u8fdb\u6307\u6807<\/h3>\n\n\n\n<p>\u4ea7\u54c1\u6539\u8fdb\u6307\u6807\u53cd\u6620\u4e86\u7814\u53d1\u7ec4\u7ec7\u5728\u5e02\u573a\u4e0a\u63a8\u52a8\u521b\u65b0\u548c\u7ade\u4e89\u529b\u7684\u5173\u952e\u9886\u57df\u3002<\/p>\n\n\n\n<p><strong>\u73b0\u6709\u4ea7\u54c1\u4fee\u6539\u65f6\u95f4\u4e0e\u7eff\u5730\u5f00\u53d1\u65f6\u95f4\u6bd4\u8f83<\/strong>\uff1a\u8fd9\u662f\u6bd4\u8f83\u66f4\u65b0\u73b0\u6709\u4ea7\u54c1\u6240\u9700\u65f6\u95f4\u4e0e\u4ece\u96f6\u5f00\u59cb\u5f00\u53d1\u5168\u65b0\u4ea7\u54c1\u6240\u9700\u65f6\u95f4\u7684\u6307\u6807\u3002\u901a\u8fc7\u8fd9\u4e2a\u6bd4\u8f83\uff0c\u53ef\u4ee5\u4e86\u89e3\u6539\u8fdb\u73b0\u6709\u4ea7\u54c1\u4e0e\u5f00\u53d1\u65b0\u4ea7\u54c1\u7684\u6548\u7387\u548c\u901f\u5ea6\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a<\/p>\n\n\n\n<p>\u4ea7\u54c1\u4fee\u6539\u7684\u5e73\u5747\u65f6\u95f4 =\uff08\u4ea7\u54c1\u4fee\u6539\u7684\u603b\u65f6\u95f4\uff09\/\uff08\u4fee\u6539\u7684\u4ea7\u54c1\u6570\u91cf\uff09<br>\u7eff\u5730\u5f00\u53d1\u7684\u5e73\u5747\u65f6\u95f4 =\uff08\u7eff\u5730\u5f00\u53d1\u7684\u603b\u65f6\u95f4\uff09\/\uff08\u65b0\u4ea7\u54c1\u6570\u91cf\uff09<\/p>\n\n\n\n<p><strong>\u6295\u8d44\u56de\u62a5\u7387\uff08ROI\uff09\u56de\u6536\u671f<\/strong>\uff1a\u8fd9\u662f\u6307\u65b0\u4ea7\u54c1\u901a\u8fc7\u5176\u4ea7\u751f\u7684\u5229\u6da6\u8986\u76d6\u521d\u59cb\u5f00\u53d1\u6210\u672c\u6240\u9700\u7684\u65f6\u95f4\u3002\u8fd9\u4e2a\u6307\u6807\u663e\u793a\u4e86\u65b0\u4ea7\u54c1\u7684\u8d22\u52a1\u53ef\u884c\u6027\u548c\u6548\u7387\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a\u603b\u5f00\u53d1\u6210\u672c\uff09\/\uff08\u5e73\u5747\u6bcf\u6708\u6216\u6bcf\u5e74\u5229\u6da6<strong>\uff09<\/strong><\/p>\n\n\n\n<p><strong>\u4ea7\u54c1\u91c7\u7528\u7387<\/strong>\uff1a\u8fd9\u8868\u793a\u7279\u5b9a\u65f6\u95f4\u5185\u5f00\u59cb\u4f7f\u7528\u65b0\u4ea7\u54c1\u7684\u76ee\u6807\u5ba2\u6237\u6216\u7528\u6237\u7684\u6bd4\u4f8b\u3002\u8fd9\u4e2a\u6307\u6807\u5c55\u793a\u4e86\u5e02\u573a\u5bf9\u65b0\u4ea7\u54c1\u7684\u63a5\u53d7\u7a0b\u5ea6\u548c\u4ea7\u54c1\u7684\u4ef7\u503c\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a[\uff08\u91c7\u7528\u8005\u6570\u91cf\uff09\/\uff08\u6f5c\u5728\u5ba2\u6237\u6216\u7528\u6237\u603b\u6570\uff09] x 100<\/p>\n\n\n\n<p>\u901a\u8fc7\u8ddf\u8e2a\u8fd9\u4e9b\u6307\u6807\uff0c\u516c\u53f8\u80fd\u591f\u4e86\u89e3\u4ea7\u54c1\u5728\u5e02\u573a\u4e0a\u7684\u8868\u73b0\u4ee5\u53ca\u5982\u4f55\u8fdb\u884c\u6539\u8fdb\u4ee5\u63d0\u9ad8\u6210\u529f\u7387\uff0c\u4ece\u800c\u6709\u6548\u5730\u8bc4\u4f30\u4ea7\u54c1\u5f00\u53d1\u5de5\u4f5c\u7684\u6210\u6548\u5e76\u627e\u5230\u4f18\u5316\u548c\u589e\u5f3a\u4ea7\u54c1\u7684\u673a\u4f1a\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7\u3001\u4eba\u624d\u4e0e\u670d\u52a1\u6307\u6807<\/h3>\n\n\n\n<p>\u4eba\u624d\u4e0e\u670d\u52a1\u6307\u6807\u5173\u6ce8\u4e8e\u6d4b\u91cf\u7814\u53d1\u4eba\u5458\u7684\u8868\u73b0\u548c\u7ba1\u7406\u4eba\u624d\u7684\u6709\u6548\u6027\u3002<\/p>\n\n\n\n<p><strong>\u5458\u5de5\u6d41\u52a8\u7387<\/strong>\uff1a\u8fd9\u8868\u793a\u5728\u4e00\u5b9a\u65f6\u95f4\u5185\uff08\u901a\u5e38\u4ee5\u5e74\u8ba1\uff09\u79bb\u5f00\u7814\u53d1\u90e8\u95e8\u6216\u56e2\u961f\u7684\u5458\u5de5\u6bd4\u4f8b\u3002\u8fd9\u4e2a\u6307\u6807\u63d0\u4f9b\u4e86\u5173\u4e8e\u7814\u53d1\u4eba\u5458\u7a33\u5b9a\u6027\u3001\u4fdd\u7559\u548c\u53c2\u4e0e\u5ea6\u7684\u4fe1\u606f\uff0c\u5bf9\u7ec4\u7ec7\u7ef4\u6301\u548c\u4f18\u5316\u7814\u53d1\u5de5\u4f5c\u7684\u80fd\u529b\u6709\u91cd\u8981\u5f71\u54cd\u3002<\/p>\n\n\n\n<p>\u8ba1\u7b97\u65b9\u6cd5\uff1a\u00a0[\uff08\u79bb\u804c\u5458\u5de5\u4eba\u6570\uff09\/\uff08\u5458\u5de5\u5e73\u5747\u4eba\u6570\uff09] x\u00a0100<\/p>\n\n\n\n<p><strong>\u83b7\u53d6\u7684\u4eba\u529b\u8d44\u672c\u201c\u77e5\u8bc6\u201d<\/strong>\uff1a\u8fd9\u8861\u91cf\u7814\u53d1\u4eba\u5458\u7684\u77e5\u8bc6\u548c\u4e13\u4e1a\u6280\u80fd\u5728\u7ec4\u7ec7\u5185\u88ab\u8bb0\u5f55\u3001\u5b58\u50a8\u548c\u5171\u4eab\u7684\u7a0b\u5ea6\u3002\u8be5 KPI \u7684\u8ba1\u7b97\u53ef\u80fd\u4f1a\u6709\u6240\u4e0d\u540c\uff0c\u5177\u4f53\u53d6\u51b3\u4e8e\u7528\u4e8e\u6355\u83b7\u548c\u8bb0\u5f55\u77e5\u8bc6\u7684\u5177\u4f53\u65b9\u6cd5\u548c\u5de5\u5177\uff1a<\/p>\n\n\n\n<ul>\n<li>\u6587\u6863\u548c\u77e5\u8bc6\u7ba1\u7406\u7cfb\u7edf<\/li>\n\n\n\n<li>\u5458\u5de5\u77e5\u8bc6\u8d21\u732e<\/li>\n\n\n\n<li>\u4e13\u4e1a\u77e5\u8bc6\u56fe\u8c31<\/li>\n\n\n\n<li>\u5458\u5de5\u8c03\u67e5\u6216\u8bc4\u4f30<\/li>\n<\/ul>\n\n\n\n<p>\u901a\u8fc7\u8ddf\u8e2a\u8fd9\u4e9b\u6307\u6807\uff0c\u7814\u53d1\u56e2\u961f\u80fd\u591f\u786e\u4fdd\u6709\u5408\u9002\u7684\u4eba\u624d\u548c\u6280\u80fd\u6765\u63a8\u52a8\u521b\u65b0\u548c\u5b9e\u73b0\u7ec4\u7ec7\u76ee\u6807\uff0c\u540c\u65f6\u6307\u51fa\u77e5\u8bc6\u7ba1\u7406\u4e2d\u7684\u4e0d\u8db3\u3001\u6587\u6863\u5b9e\u8df5\u7684\u9650\u5236\u6216\u7ec4\u7ec7\u5185\u90e8\u77e5\u8bc6\u8f6c\u79fb\u7684\u6311\u6218\u3002\u8fd9\u5f3a\u8c03\u4e86\u5b9e\u65bd\u77e5\u8bc6\u6355\u83b7\u548c\u5206\u4eab\u5021\u8bae\u7684\u91cd\u8981\u6027\uff0c\u4ee5\u4fdd\u7559\u5173\u952e\u7684\u77e5\u8bc6\u8d44\u4ea7\uff0c\u4fc3\u8fdb\u6709\u6548\u5408\u4f5c\uff0c\u5e76\u652f\u6301\u6301\u7eed\u5b66\u4e60\u3002<\/p>\n\n\n\n<h2 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