{"id":84616,"date":"2024-03-29T15:50:49","date_gmt":"2024-03-29T07:50:49","guid":{"rendered":"https:\/\/docs.pingcode.com\/?p=84616"},"modified":"2024-03-29T15:50:49","modified_gmt":"2024-03-29T07:50:49","slug":"%e5%a6%82%e4%bd%95%e7%a1%ae%e4%bf%9dkpi%e7%9a%84%e5%85%ac%e6%ad%a3%e6%80%a7","status":"publish","type":"post","link":"https:\/\/docs.pingcode.com\/ask\/84616.html","title":{"rendered":"\u5982\u4f55\u786e\u4fddKPI\u7684\u516c\u6b63\u6027"},"content":{"rendered":"

\"\u5982\u4f55\u786e\u4fddKPI\u7684\u516c\u6b63\u6027\"<\/p>\n

\u786e\u4fddKPI\uff08\u5173\u952e\u7ee9\u6548\u6307\u6807\uff09\u7684\u516c\u6b63\u6027\u4e3b\u8981\u6d89\u53ca\u660e\u786e\u76ee\u6807\u8bbe\u5b9a\u3001\u6301\u7eed\u8ddf\u8e2a\u4e0e\u5408\u7406\u8bc4\u4f30\u4e09\u5927\u65b9\u9762\u3002\u9996\u5148\uff0c\u786e\u7acbKPI\u65f6\u9700\u8981\u4e0e\u5458\u5de5\u6c9f\u901a\uff0c\u8bbe\u7f6e\u660e\u786e\u3001\u53ef\u8861\u91cf\u3001\u53ef\u8fbe\u6210\u7684\u76ee\u6807\uff1b\u5176\u6b21\uff0c\u5b9e\u65bd\u8fc7\u7a0b\u4e2d\u9700\u63d0\u4f9b\u53ca\u65f6\u53cd\u9988\u548c\u8fdb\u884c\u6301\u7eed\u76d1\u63a7\uff1b\u6700\u540e\uff0c\u5728\u8bc4\u4f30\u9636\u6bb5\u5e94\u91c7\u7528\u591a\u6e90\u53cd\u9988\uff0c\u5bf9KPI\u7ed3\u679c\u8fdb\u884c\u5ba2\u89c2\u5206\u6790<\/strong>\u3002\u901a\u8fc7\u8fd9\u4e9b\u6b65\u9aa4\uff0c\u80fd\u591f\u63d0\u9ad8KPI\u7ba1\u7406\u7684\u900f\u660e\u5ea6\u548c\u53ef\u4fe1\u5ea6\uff0c\u907f\u514d\u4efb\u4f55\u5f62\u5f0f\u7684\u504f\u5dee\u5f71\u54cd\u8bc4\u4f30\u7ed3\u679c\u3002\u6b64\u4e2d\uff0c\u660e\u786e\u76ee\u6807\u8bbe\u5b9a<\/strong>\u5c24\u4e3a\u5173\u952e\uff0c\u5b83\u662f\u6784\u5efa\u6574\u4e2aKPI\u4f53\u7cfb\u7684\u57fa\u77f3\u3002<\/p>\n

\u4e00\u3001\u660e\u786e\u76ee\u6807\u8bbe\u5b9a<\/strong><\/h2>\n

\u4e3a\u786e\u4fddKPI\u7684\u516c\u6b63\u6027\uff0c\u5fc5\u987b\u9996\u5148\u5236\u5b9a\u6e05\u6670\u3001\u5177\u4f53\u7684\u76ee\u6807\u3002\u8fd9\u4e9b\u76ee\u6807\u4e0d\u4ec5\u9700\u8981\u53cd\u6620\u7ec4\u7ec7\u7684\u957f\u8fdc\u89c4\u5212\u548c\u5373\u65f6\u4f18\u5148\u4e8b\u9879\uff0c\u8fd8\u5fc5\u987b\u662f\u5458\u5de5\u80fd\u591f\u771f\u5b9e\u5f71\u54cd\u548c\u8fbe\u6210\u7684\u3002<\/p>\n

– \u5236\u5b9aSMART\u6307\u6807<\/p>\n

SMART\u6a21\u578b\u662f\u786e\u4fdd\u76ee\u6807\u5177\u4f53\u53ef\u884c\u7684\u4e00\u79cd\u5e38\u7528\u65b9\u6cd5\u3002\u5b83\u4ee3\u8868\u4e86\u5177\u4f53\uff08Specific\uff09\u3001\u53ef\u8861\u91cf\uff08Measurable\uff09\u3001\u53ef\u8fbe\u6210\uff08Achievable\uff09\u3001\u76f8\u5173\uff08Relevant\uff09\u4ee5\u53ca\u65f6\u9650\u6027\uff08Time-bound\uff09\u3002\u901a\u8fc7\u9075\u5faaSMART\u539f\u5219<\/a>\uff0c\u5728\u8bbe\u5b9a\u9636\u6bb5\u4fbf\u80fd\u591f\u51cf\u5c11\u672a\u6765\u8bc4\u4f30\u4e2d\u53ef\u80fd\u51fa\u73b0\u7684\u4e3b\u89c2\u6027\u548c\u4e0d\u516c\u6b63\u3002<\/p>\n

– \u4e0e\u5458\u5de5\u6c9f\u901a\u76ee\u6807<\/p>\n

\u786e\u4fddKPI\u7684\u6709\u6548\u6027\uff0c\u9700\u8981\u5458\u5de5\u5145\u5206\u7406\u89e3\u5e76\u8ba4\u540c\u8fd9\u4e9b\u6307\u6807\u3002\u901a\u8fc7\u4e0e\u5458\u5de5\u8ba8\u8bba\u548c\u6c9f\u901a\uff0c\u53ef\u4ee5\u786e\u4fdd\u76ee\u6807\u5bf9\u4e2a\u4eba\u6709\u610f\u4e49\u3001\u6311\u6218\u548c\u52a8\u529b\u3002\u8fd9\u4e0d\u4ec5\u6709\u52a9\u4e8e\u76ee\u6807\u7684\u5b9e\u73b0\uff0c\u4e5f\u80fd\u63d0\u9ad8\u5458\u5de5\u5bf9KPI\u516c\u6b63\u6027\u7684\u4fe1\u4efb\u3002<\/p>\n

\u4e8c\u3001\u6301\u7eed\u8ddf\u8e2a\u4e0e\u53cd\u9988<\/strong><\/h2>\n

\u516c\u6b63\u7684KPI\u4f53\u7cfb\u8981\u6c42\u5728\u6267\u884c\u8fc7\u7a0b\u4e2d\u8fdb\u884c\u4e0d\u65ad\u7684\u8ddf\u8e2a\u548c\u8c03\u6574\u3002\u8fd9\u5012\u903c\u7ba1\u7406\u5c42\u63d0\u4f9b\u53ca\u65f6\u53cd\u9988\uff0c\u4f7f\u5458\u5de5\u80fd\u591f\u6839\u636e\u53cd\u9988\u53ca\u65f6\u8c03\u6574\u81ea\u5df1\u7684\u884c\u4e3a\u548c\u7b56\u7565\u3002<\/p>\n

– \u5b9a\u671f\u68c0\u67e5\u8fdb\u5ea6<\/p>\n

\u8bbe\u5b9a\u5b9a\u671f\u7684\u68c0\u67e5\u70b9\uff0c\u8bc4\u4ef7\u5458\u5de5\u5bf9KPI\u7684\u6267\u884c\u60c5\u51b5\uff0c\u53ef\u4ee5\u9632\u6b62\u6700\u7ec8\u8bc4\u4f30\u65f6\u53ef\u80fd\u51fa\u73b0\u7684\u51b2\u51fb\u548c\u4e0d\u516c\u3002\u8ddf\u8e2a\u4e0d\u5e94\u53ea\u9650\u4e8e\u6570\u5b57\u7ed3\u679c\uff0c\u66f4\u91cd\u8981\u7684\u662f\u8fc7\u7a0b\u7684\u76d1\u63a7\u548c\u6307\u5bfc\u3002<\/p>\n

– \u63d0\u4f9b\u6301\u7eed\u53cd\u9988<\/p>\n

\u79ef\u6781\u7684\u53cd\u9988\u5bf9\u4e8e\u5458\u5de5\u6765\u8bf4\u662f\u4e00\u79cd\u6fc0\u52b1\uff0c\u5b83\u80fd\u591f\u9a71\u52a8\u5458\u5de5\u5728KPI\u8fbe\u6210\u8def\u5f84\u4e0a\u6301\u7eed\u524d\u8fdb\u3002\u53cd\u9988\u5e94\u5177\u4f53\u3001\u5efa\u8bbe\u6027\uff0c\u4e14\u4e0eKPI\u76f4\u63a5\u76f8\u5173\u3002<\/p>\n

\u4e09\u3001\u5408\u7406\u7684\u8bc4\u4f30\u673a\u5236<\/strong><\/h2>\n

\u516c\u6b63\u6027\u8fd8\u4f53\u73b0\u5728\u8bc4\u4f30\u673a\u5236\u7684\u5408\u7406\u6027\u4e0a\uff0c\u8fd9\u8981\u6c42\u8bc4\u4f30\u65f6\u8981\u6392\u9664\u4e2a\u4eba\u504f\u597d\u548c\u5916\u754c\u56e0\u7d20\u7684\u5e72\u6270\uff0c\u4ee5\u5ba2\u89c2\u7684\u6570\u636e\u548c\u4e8b\u5b9e\u4e3a\u4f9d\u636e\u3002<\/p>\n

– 360\u5ea6\u53cd\u9988<\/p>\n

\u5f15\u5165360\u5ea6\u53cd\u9988\u673a\u5236\u53ef\u4ee5\u4ece\u591a\u4e2a\u89d2\u5ea6\u8bc4\u4ef7\u5458\u5de5\u7684\u7ee9\u6548\uff0c\u8fd9\u6837\u4e0d\u4ec5\u9650\u4e8e\u76f4\u63a5\u4e0a\u53f8\u7684\u8bc4\u4ef7\uff0c\u8fd8\u5305\u62ec\u540c\u4e8b\u3001\u4e0b\u5c5e\u4e43\u81f3\u5ba2\u6237\u7684\u53cd\u9988\u3002\u8fd9\u79cd\u591a\u7ef4\u5ea6\u7684\u8bc4\u4ef7\u53ef\u4ee5\u6709\u6548\u907f\u514d\u5355\u4e00\u89c6\u89d2\u5e26\u6765\u7684\u8bc4\u4ef7\u5931\u516c\u3002<\/p>\n

– \u5206\u6790KPI\u6570\u636e<\/p>\n

\u6240\u6709\u7684KPI\u7ed3\u679c\u90fd\u5e94\u8be5\u901a\u8fc7\u6570\u636e\u5206\u6790\u5f97\u5230\u652f\u6301\u3002\u5b9e\u65bd\u9636\u6bb5\u6536\u96c6\u7684\u6570\u636e\u53ef\u4ee5\u7528\u6765\u9a8c\u8bc1\u5047\u8bbe\u3001\u8bc4\u4f30\u6210\u679c\u548c\u8bc6\u522b\u95ee\u9898\u3002\u5728\u8bc4\u4f30\u65f6\uff0c\u5e94\u4f7f\u7528\u7edf\u8ba1\u548c\u5206\u6790\u5de5\u5177\uff0c\u786e\u4fdd\u6570\u636e\u7684\u5ba2\u89c2\u6027\u548c\u51c6\u786e\u6027\u3002<\/p>\n

\u901a\u8fc7\u4e0a\u8ff0\u4e09\u4e2a\u5173\u952e\u6b65\u9aa4\u2014\u2014\u660e\u786e\u76ee\u6807\u8bbe\u5b9a\u3001\u6301\u7eed\u8ddf\u8e2a\u4e0e\u53cd\u9988\u4ee5\u53ca\u5408\u7406\u7684\u8bc4\u4f30\u673a\u5236\u2014\u2014\u53ef\u4ee5\u5927\u5e45\u63d0\u9ad8KPI\u516c\u6b63\u6027\uff0c\u4e3a\u7ec4\u7ec7\u7684\u6210\u529f\u53ca\u5458\u5de5\u7684\u6210\u957f\u521b\u9020\u575a\u5b9e\u57fa\u7840\u3002<\/p>\n

\u76f8\u5173\u95ee\u7b54FAQs\uff1a<\/strong><\/h2>\n

1. \u4e3a\u4ec0\u4e48KPI\u7684\u516c\u6b63\u6027\u5bf9\u4f01\u4e1a\u7ba1\u7406\u81f3\u5173\u91cd\u8981\uff1f<\/strong>
\nKPI\u7684\u516c\u6b63\u6027\u76f4\u63a5\u5f71\u54cd\u7740\u4f01\u4e1a\u7684\u51b3\u7b56\u3001\u5458\u5de5\u7684\u6fc0\u52b1\u4ee5\u53ca\u6574\u4f53\u4e1a\u7ee9\u7684\u8bc4\u4f30\uff0c\u56e0\u6b64\u786e\u4fddKPI\u7684\u516c\u6b63\u6027\u5bf9\u4e8e\u4f01\u4e1a\u7ba1\u7406\u662f\u81f3\u5173\u91cd\u8981\u7684\u3002\u516c\u6b63\u7684KPI\u53ef\u4ee5\u6709\u6548\u5e2e\u52a9\u4f01\u4e1a\u66f4\u597d\u5730\u4e86\u89e3\u81ea\u8eab\u7684\u8fd0\u8425\u60c5\u51b5\uff0c\u6307\u5bfc\u672a\u6765\u7684\u53d1\u5c55\u65b9\u5411\uff0c\u907f\u514d\u504f\u9887\u7684\u8bc4\u4f30\u5bfc\u81f4\u9519\u8bef\u7684\u51b3\u7b56\u3002<\/p>\n

2. \u5982\u4f55\u786e\u4fddKPI\u7684\u8bbe\u5b9a\u8fc7\u7a0b\u516c\u6b63\u516c\u5e73\uff1f<\/strong>
\n\u786e\u4fddKPI\u7684\u8bbe\u5b9a\u8fc7\u7a0b\u516c\u6b63\u516c\u5e73\u662f\u5173\u952e\u3002\u4e00\u65b9\u9762\uff0c\u5e94\u8be5\u786e\u4fddKPI\u4e0e\u4f01\u4e1a\u7684\u6218\u7565\u76ee\u6807\u7d27\u5bc6\u76f8\u5173\uff0c\u5177\u6709\u53ef\u8861\u91cf\u6027\u548c\u53ef\u8fbe\u6210\u6027\uff1b\u53e6\u4e00\u65b9\u9762\uff0c\u5efa\u8bae\u591a\u65b9\u53c2\u4e0e\uff0c\u5305\u62ec\u4e0d\u540c\u90e8\u95e8\u3001\u5c97\u4f4d\u7684\u5458\u5de5\uff0c\u4ece\u591a\u89d2\u5ea6\u5ba1\u89c6KPI\u7684\u8bbe\u5b9a\uff0c\u786e\u4fdd\u5168\u9762\u6027\u548c\u5ba2\u89c2\u6027\u3002<\/p>\n

3. \u5982\u4f55\u76d1\u7763\u548c\u8bc4\u4f30KPI\u7684\u6267\u884c\u8fc7\u7a0b\uff1f<\/strong>
\n\u76d1\u7763\u548c\u8bc4\u4f30KPI\u7684\u6267\u884c\u8fc7\u7a0b\u4e5f\u81f3\u5173\u91cd\u8981\u3002\u53ef\u4ee5\u901a\u8fc7\u5b9a\u671f\u7684\u6570\u636e\u76d1\u63a7\u3001\u7ecf\u7406\u4eba\u5458\u7684\u5b9e\u65f6\u53cd\u9988\u3001\u5b9a\u671f\u7684\u7ee9\u6548\u8bc4\u4f30\u4f1a\u8bae\u7b49\u65b9\u5f0f\u6765\u786e\u4fddKPI\u7684\u6267\u884c\u8fc7\u7a0b\u516c\u6b63\u3002\u540c\u65f6\uff0c\u5efa\u8bae\u8bbe\u7acb\u76f8\u5e94\u7684\u6fc0\u52b1\u548c\u5956\u60e9\u673a\u5236\uff0c\u6fc0\u52b1\u5458\u5de5\u6309\u7167KPI\u6267\u884c\uff0c\u786e\u4fdd\u6574\u4e2a\u8fc7\u7a0b\u7684\u516c\u6b63\u6027\u548c\u900f\u660e\u5ea6\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"\u786e\u4fddKPI\uff08\u5173\u952e\u7ee9\u6548\u6307\u6807\uff09\u7684\u516c\u6b63\u6027\u4e3b\u8981\u6d89\u53ca\u660e\u786e\u76ee\u6807\u8bbe\u5b9a\u3001\u6301\u7eed\u8ddf\u8e2a\u4e0e\u5408\u7406\u8bc4\u4f30\u4e09\u5927\u65b9\u9762\u3002\u9996\u5148\uff0c\u786e\u7acbKPI\u65f6\u9700\u8981\u4e0e\u5458 […]","protected":false},"author":1,"featured_media":84617,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37],"tags":[585],"acf":[],"_links":{"self":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts\/84616"}],"collection":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/comments?post=84616"}],"version-history":[{"count":0,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts\/84616\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/media\/84617"}],"wp:attachment":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/media?parent=84616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/categories?post=84616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/tags?post=84616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}