{"id":214892,"date":"2024-05-11T16:09:25","date_gmt":"2024-05-11T08:09:25","guid":{"rendered":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/214892.html"},"modified":"2024-05-11T16:09:30","modified_gmt":"2024-05-11T08:09:30","slug":"%e7%bb%a9%e6%95%88-kpi-%e8%af%a5%e6%80%8e%e4%b9%88%e5%88%b6%e5%ae%9a","status":"publish","type":"post","link":"https:\/\/docs.pingcode.com\/ask\/214892.html","title":{"rendered":"\u7ee9\u6548 kpi \u8be5\u600e\u4e48\u5236\u5b9a"},"content":{"rendered":"

\"\u7ee9\u6548<\/p>\n

\u7ee9\u6548KPI\uff08\u5173\u952e\u7ee9\u6548\u6307\u6807\uff09\u5e94\u8be5\u6309\u7167SMART\u539f\u5219<\/a>\u5236\u5b9a\uff0c\u5373\u5177\u4f53\uff08Specific\uff09\u3001\u53ef\u8861\u91cf\uff08Measurable\uff09\u3001\u53ef\u8fbe\u6210\uff08Achievable\uff09\u3001\u76f8\u5173\u6027\uff08Relevant\uff09\u3001\u65f6\u95f4\u9650\u5236\uff08Time-bound\uff09<\/strong>\u3002\u9996\u5148\uff0cKPI\u5e94\u660e\u786e\u5177\u4f53\u7684\u4e1a\u52a1\u76ee\u6807\u548c\u9884\u671f\u7ed3\u679c\uff1b\u5176\u6b21\uff0c\u6307\u6807\u9700\u8981\u53ef\u8861\u91cf\uff0c\u4ee5\u4fbf\u8ddf\u8e2a\u4e0e\u5206\u6790\u7ee9\u6548\uff1b\u7b2c\u4e09\uff0c\u8bbe\u7acb\u7684\u76ee\u6807\u5e94\u5f53\u662f\u5b9e\u9645\u53ef\u8fbe\u6210\u7684\uff1b\u6b64\u5916\uff0cKPI\u9700\u8981\u4e0e\u7ec4\u7ec7\u7684\u957f\u671f\u76ee\u6807\u548c\u7b56\u7565\u7d27\u5bc6\u76f8\u8fde\uff1b\u6700\u540e\uff0c\u6bcf\u4e2a\u6307\u6807\u5e94\u8be5\u6709\u786e\u5b9a\u7684\u5b8c\u6210\u671f\u9650\u3002\u786e\u5b9aKPI\u65f6\u5e94\u8003\u8651\u5230\u4f01\u4e1a\u7684\u5177\u4f53\u60c5\u51b5<\/strong>\uff0c\u5305\u62ec\u884c\u4e1a\u7279\u70b9\u3001\u516c\u53f8\u6218\u7565\u3001\u56e2\u961f\u80fd\u529b\u548c\u5e02\u573a\u73af\u5883\u7b49\uff0c\u786e\u4fdd\u6bcf\u4e2a\u6307\u6807\u90fd\u80fd\u591f\u7cbe\u51c6\u5730\u8861\u91cf\u548c\u4fc3\u8fdb\u7ec4\u7ec7\u7684\u53d1\u5c55\u3002<\/p>\n<\/p>\n

\u4e00\u3001\u660e\u786e\u4e1a\u52a1\u76ee\u6807<\/h3>\n<\/p>\n

\u5728\u786e\u5b9a\u7ee9\u6548KPI\u4e4b\u524d\uff0c\u5173\u952e\u662f\u8981\u7406\u89e3\u4f01\u4e1a\u7684\u6838\u5fc3\u4e1a\u52a1\u76ee\u6807<\/strong>\u3002\u5bf9\u4e8e\u4e0d\u540c\u7684\u7ec4\u7ec7\u3001\u90e8\u95e8\u548c\u5c97\u4f4d\uff0c\u8fd9\u4e9b\u76ee\u6807\u53ef\u80fd\u5927\u76f8\u5f84\u5ead\u3002\u901a\u5e38\uff0c\u4e0a\u5c42\u7ba1\u7406\u4f1a\u8bbe\u5b9a\u516c\u53f8\u5c42\u9762\u7684\u5b8f\u89c2\u76ee\u6807\uff0c\u800c\u90e8\u95e8\u548c\u4e2a\u4eba\u7684KPI\u5219\u8981\u652f\u6491\u8fd9\u4e9b\u603b\u4f53\u76ee\u6807\u3002<\/p>\n<\/p>\n

    \n
  • \u7ec6\u5206\u4e1a\u52a1\u76ee\u6807\uff1a\u9996\u5148\uff0c\u9700\u5bf9\u516c\u53f8\u7684\u603b\u4f53\u76ee\u6807\u8fdb\u884c\u7ec6\u5316\uff0c\u660e\u786e\u5404\u4e2a\u90e8\u95e8\u3001\u56e2\u961f\u751a\u81f3\u4e2a\u4eba\u7684\u4e1a\u52a1\u76ee\u6807\u5e94\u5982\u4f55\u652f\u6301\u8fd9\u4e9b\u603b\u4f53\u76ee\u6807\u3002<\/li>\n
  • \u76ee\u6807\u5bf9\u9f50\uff1a\u786e\u4fdd\u6240\u6709\u4e2a\u4eba\u548c\u5c0f\u7ec4\u7684\u5de5\u4f5c\u76ee\u6807\u4e0e\u516c\u53f8\u7684\u613f\u666f\u3001\u4f7f\u547d\u548c\u6218\u7565\u7d27\u5bc6\u5bf9\u9f50\u3002<\/li>\n<\/ul>\n

    \u4e8c\u3001\u786e\u4fdd\u53ef\u8861\u91cf\u6027<\/h3>\n<\/p>\n

    \u4e00\u4e2a\u6709\u6548\u7684KPI\u5fc5\u987b\u662f\u53ef\u8861\u91cf\u7684<\/strong>\u3002\u53ef\u8861\u91cf\u610f\u5473\u7740\u5fc5\u987b\u6709\u786e\u5207\u7684\u65b9\u6cd5\u6765\u6536\u96c6\u6570\u636e\uff0c\u5e76\u7528\u4ee5\u8861\u91cf\u5458\u5de5\u5bf9\u4e8e\u7ee9\u6548\u76ee\u6807\u7684\u8d21\u732e\u3002<\/p>\n<\/p>\n

      \n
    • \u9009\u62e9\u5408\u9002\u7684\u91cf\u5316\u6307\u6807\uff1a\u4e3a\u786e\u4fdd\u6570\u636e\u7684\u51c6\u786e\u6027\uff0c\u9700\u9009\u62e9\u5408\u9002\u7684\u91cf\u5316\u6307\u6807\uff0c\u4f8b\u5982\u9500\u552e\u989d\u3001\u987e\u5ba2\u6ee1\u610f\u5ea6\u5206\u6570\u7b49\u3002<\/li>\n
    • \u6784\u5efa\u8ddf\u8e2a\u7cfb\u7edf\uff1a\u5efa\u7acb\u6709\u6548\u7684\u6570\u636e\u8ddf\u8e2a\u548c\u62a5\u544a\u7cfb\u7edf\uff0c\u786e\u4fdd\u5b9a\u671f\u68c0\u67e5\u7ee9\u6548\u8fdb\u5ea6\u3002<\/li>\n<\/ul>\n

      \u4e09\u3001\u8bbe\u7acb\u53ef\u8fbe\u6210\u7684\u76ee\u6807<\/h3>\n<\/p>\n

      \u786e\u4fdd\u8bbe\u7acb\u7684KPI\u662f\u5b9e\u9645\u53ef\u8fbe\u6210\u7684<\/strong>\u3002\u8bbe\u7f6e\u592a\u9ad8\u6216\u592a\u4f4e\u7684\u76ee\u6807\u90fd\u4e0d\u5229\u4e8e\u6fc0\u52b1\u5458\u5de5\uff0c\u800c\u5e94\u786e\u4fdd\u76ee\u6807\u6311\u6218\u6027\u4e0e\u53ef\u884c\u6027\u5e76\u5b58\u3002<\/p>\n<\/p>\n

        \n
      • \u5b9e\u9645\u5206\u6790\uff1a\u5206\u6790\u8fc7\u5f80\u6570\u636e\u548c\u884c\u4e1a\u57fa\u51c6\uff0c\u7ed3\u5408\u516c\u53f8\u8d44\u6e90\u548c\u80fd\u529b\uff0c\u8bbe\u7acb\u5408\u7406\u7684\u76ee\u6807\u3002<\/li>\n
      • \u9f13\u52b1\u8fdb\u6b65\uff1a\u901a\u8fc7\u8bbe\u7acb\u5177\u6311\u6218\u6027\u4f46\u4e0d\u5931\u73b0\u5b9e\u7684\u76ee\u6807\uff0c\u6fc0\u53d1\u5458\u5de5\u7684\u79ef\u6781\u6027\u548c\u8fdb\u53d6\u5fc3\u3002<\/li>\n<\/ul>\n

        \u56db\u3001\u5f3a\u8c03\u76f8\u5173\u6027<\/h3>\n<\/p>\n

        KPI\u5e94\u4e0e\u4e2a\u4eba\u3001\u90e8\u95e8\u548c\u516c\u53f8\u7684\u957f\u671f\u76ee\u6807\u76f8\u5173\u8054<\/strong>\u3002\u53ea\u6709\u5f53KPI\u4e0e\u5458\u5de5\u7684\u5de5\u4f5c\u5185\u5bb9\u548c\u7ed3\u679c\u7d27\u5bc6\u76f8\u5173\u65f6\uff0c\u624d\u80fd\u6709\u6548\u5730\u6307\u5bfc\u548c\u63d0\u9ad8\u5de5\u4f5c\u6548\u7387\u3002<\/p>\n<\/p>\n

          \n
        • \u5bf9\u9f50\u6218\u7565\uff1a\u6bcf\u4e2aKPI\u5e94\u8be5\u662f\u516c\u53f8\u6218\u7565\u7684\u4e00\u4e2a\u53cd\u6620\uff0c\u786e\u4fdd\u65e5\u5e38\u5de5\u4f5c\u80fd\u591f\u63a8\u52a8\u6218\u7565\u7684\u5b9e\u73b0\u3002<\/li>\n
        • \u63d0\u5347\u89d2\u8272\u76f8\u5173\u6027\uff1a\u5458\u5de5\u5bf9\u4e8eKPI\u7684\u6295\u5165\u7a0b\u5ea6\u4f1a\u56e0\u5176\u4e0e\u81ea\u5df1\u5de5\u4f5c\u7684\u76f8\u5173\u6027\u800c\u53d8\u5316\uff0c\u56e0\u6b64\u5fc5\u987b\u786e\u4fdd\u6bcf\u4e2a\u6307\u6807\u4e0e\u5458\u5de5\u7684\u5de5\u4f5c\u76f4\u63a5\u76f8\u5173\u3002<\/li>\n<\/ul>\n

          \u4e94\u3001\u8bbe\u5b9a\u65f6\u95f4\u6846\u67b6<\/h3>\n<\/p>\n

          \u6bcf\u4e2aKPI\u90fd\u5e94\u6709\u660e\u786e\u7684\u65f6\u9650<\/strong>\u3002\u5728\u8bbe\u5b9a\u76ee\u6807\u65f6\uff0c\u8981\u5212\u5b9a\u8fbe\u6210\u8fd9\u4e9b\u76ee\u6807\u7684\u65f6\u95f4\u6846\u67b6\uff0c\u4ee5\u4fbf\u9ad8\u6548\u5730\u5206\u914d\u8d44\u6e90\u548c\u52aa\u529b\u3002<\/p>\n<\/p>\n

            \n
          • \u8bbe\u5b9a\u91cc\u7a0b\u7891\uff1a\u4e3a\u957f\u671f\u76ee\u6807\u8bbe\u5b9a\u9636\u6bb5\u6027\u91cc\u7a0b\u7891\uff0c\u5e2e\u52a9\u56e2\u961f\u4fdd\u6301\u65b9\u5411\u548c\u52a8\u529b\u3002<\/li>\n
          • \u6b63\u786e\u65f6\u95f4\u7ba1\u7406\uff1a\u6e05\u695a\u5730\u89c4\u5212\u77ed\u671f\u3001\u4e2d\u671f\u548c\u957f\u671f\u76ee\u6807\u7684\u65f6\u95f4\uff0c\u786e\u4fdd\u5458\u5de5\u5bf9\u65f6\u95f4\u6846\u67b6\u6709\u6e05\u6670\u7684\u8ba4\u8bc6\u3002<\/li>\n<\/ul>\n

            \u516d\u3001\u7efc\u5408\u5185\u5916\u90e8\u56e0\u7d20<\/h3>\n<\/p>\n

            \u5236\u5b9aKPI\u65f6\u8981\u5168\u9762\u8003\u8651\u516c\u53f8\u5185\u5916\u90e8\u7684\u5f71\u54cd\u56e0\u7d20<\/strong>\u3002KPI\u8981\u80fd\u591f\u9002\u5e94\u5e02\u573a\u53d8\u5316\u548c\u5185\u90e8\u7ed3\u6784\u8c03\u6574\u7b49\u53d8\u6570\u3002<\/p>\n<\/p>\n

              \n
            • \u5e02\u573a\u8d8b\u52bf\u5206\u6790\uff1a\u5b9a\u671f\u8fdb\u884c\u5e02\u573a\u8d8b\u52bf\u5206\u6790\uff0c\u786e\u4fddKPI\u53ef\u4ee5\u9002\u5e94\u5e02\u573a\u548c\u5ba2\u6237\u9700\u6c42\u7684\u53d8\u5316\u3002<\/li>\n
            • \u5185\u90e8\u80fd\u529b\u8bc4\u4f30\uff1a\u4e86\u89e3\u5185\u90e8\u8d44\u6e90\u548c\u80fd\u529b\u7684\u9650\u5236\u4e0e\u4f18\u52bf\uff0c\u786e\u4fddKPI\u7684\u5236\u5b9a\u80fd\u591f\u5145\u5206\u5229\u7528\u73b0\u6709\u6761\u4ef6\u3002<\/li>\n<\/ul>\n

              \u4e03\u3001\u6301\u7eed\u7684\u4f18\u5316\u548c\u8c03\u6574<\/h3>\n<\/p>\n

              \u7ee9\u6548KPI\u4e0d\u662f\u4e00\u6210\u4e0d\u53d8\u7684\uff0c\u9700\u6839\u636e\u60c5\u51b5\u7684\u53d8\u5316\u8fdb\u884c\u9002\u65f6\u7684\u4f18\u5316\u548c\u8c03\u6574<\/strong>\u3002\u52a8\u6001\u7684\u7ba1\u7406\u673a\u5236\u80fd\u591f\u5e2e\u52a9\u4f01\u4e1a\u9002\u5e94\u53d8\u5316\uff0c\u6301\u7eed\u63d0\u9ad8\u7ee9\u6548\u3002<\/p>\n<\/p>\n

                \n
              • \u5b9a\u671f\u56de\u987e\uff1a\u5b9a\u671f\u56de\u987e\u5e76\u8bc4\u4f30KPI\u7684\u6709\u6548\u6027\u548c\u5b9e\u73b0\u60c5\u51b5\uff0c\u4ee5\u8bc6\u522b\u54ea\u4e9b\u6307\u6807\u9700\u8981\u4fee\u6b63\u6216\u66f4\u65b0\u3002<\/li>\n
              • \u63a5\u53d7\u53cd\u9988\uff1a\u9f13\u52b1\u5458\u5de5\u5bf9KPI\u5236\u5b9a\u63d0\u4f9b\u53cd\u9988\uff0c\u5229\u7528\u4e00\u7ebf\u4fe1\u606f\u6765\u4f18\u5316\u6307\u6807\u7684\u8bbe\u5b9a\u3002<\/li>\n<\/ul>\n

                \u901a\u8fc7\u4ee5\u4e0a\u7684\u65b9\u6cd5\u8bba\uff0c\u53ef\u4ee5\u5efa\u7acb\u4e00\u5957\u65e2\u79d1\u5b66\u53c8\u5b9e\u7528\u7684\u7ee9\u6548KPI\u4f53\u7cfb\uff0c\u6709\u6548\u5730\u9a71\u52a8\u4e1a\u52a1\u589e\u957f\u548c\u63d0\u5347\u5458\u5de5\u7ee9\u6548\u3002\u5b9e\u9645\u64cd\u4f5c\u4e2d\uff0c\u5e94\u6ce8\u610f\u4e0d\u65ad\u5730\u5b66\u4e60\u548c\u8c03\u6574\uff0c\u786e\u4fddKPI\u80fd\u591f\u53cd\u6620\u7ec4\u7ec7\u76ee\u6807\u7684\u5b9e\u9645\u60c5\u51b5\uff0c\u5e76\u4e14\u968f\u7740\u7ec4\u7ec7\u7684\u6210\u957f\u800c\u6f14\u8fdb\u3002<\/p>\n<\/p>\n

                \u76f8\u5173\u95ee\u7b54FAQs\uff1a<\/strong><\/h2>\n

                Q1: \u5728\u5236\u5b9a\u7ee9\u6548KPI\u65f6\u5e94\u8be5\u8003\u8651\u54ea\u4e9b\u56e0\u7d20\uff1f<\/strong><\/p>\n

                A1: \u5236\u5b9a\u7ee9\u6548KPI\u65f6\u9700\u8981\u8003\u8651\u4ee5\u4e0b\u56e0\u7d20\uff1a\u4f01\u4e1a\u7684\u4e1a\u52a1\u76ee\u6807\u548c\u53d1\u5c55\u7b56\u7565\u3001\u5177\u4f53\u5c97\u4f4d\u7684\u804c\u8d23\u548c\u4efb\u52a1\u3001\u5458\u5de5\u7684\u80fd\u529b\u548c\u5de5\u4f5c\u6761\u4ef6\u3001\u5e02\u573a\u7ade\u4e89\u73af\u5883\u7b49\u3002\u6839\u636e\u8fd9\u4e9b\u56e0\u7d20\uff0c\u53ef\u4ee5\u786e\u5b9a\u51fa\u5207\u5b9e\u53ef\u884c\u7684\u7ee9\u6548KPI\uff0c\u4f7f\u5176\u4e0e\u4f01\u4e1a\u6574\u4f53\u53d1\u5c55\u4fdd\u6301\u4e00\u81f4\u3002<\/p>\n

                Q2: \u5982\u4f55\u786e\u4fdd\u7ee9\u6548KPI\u7684\u53ef\u8861\u91cf\u6027\u548c\u5ba2\u89c2\u6027\uff1f<\/strong><\/p>\n

                A2: \u5728\u5236\u5b9a\u7ee9\u6548KPI\u65f6\uff0c\u8981\u786e\u4fddKPI\u5177\u6709\u53ef\u8861\u91cf\u6027\u548c\u5ba2\u89c2\u6027\u3002\u9996\u5148\uff0cKPI\u9700\u8981\u8bbe\u5b9a\u660e\u786e\u7684\u91cf\u5316\u6307\u6807\uff0c\u5982\u9500\u552e\u989d\u3001\u5229\u6da6\u7387\u3001\u987e\u5ba2\u6ee1\u610f\u5ea6\u7b49\u3002\u5176\u6b21\uff0cKPI\u5e94\u5c3d\u91cf\u907f\u514d\u4e3b\u89c2\u8bc4\u4f30\uff0c\u800c\u662f\u6839\u636e\u5ba2\u89c2\u6570\u636e\u548c\u4e8b\u5b9e\u8fdb\u884c\u8bc4\u4f30\u3002\u53ef\u4ee5\u4f7f\u7528\u5b9a\u91cf\u6570\u636e\u3001\u7edf\u8ba1\u5206\u6790\u548c\u7ee9\u6548\u8bc4\u4f30\u5de5\u5177\u7b49\u65b9\u6cd5\u6765\u786e\u4fddKPI\u7684\u5ba2\u89c2\u6027\u548c\u53ef\u8861\u91cf\u6027\u3002<\/p>\n

                Q3: \u7ee9\u6548KPI\u7684\u5236\u5b9a\u662f\u5426\u9700\u8981\u4e0e\u5458\u5de5\u4e92\u52a8\u548c\u6c9f\u901a\uff1f<\/strong><\/p>\n

                A3: \u5728\u5236\u5b9a\u7ee9\u6548KPI\u65f6\uff0c\u4e0e\u5458\u5de5\u7684\u4e92\u52a8\u548c\u6c9f\u901a\u662f\u975e\u5e38\u91cd\u8981\u7684\u3002\u9996\u5148\uff0c\u53ef\u4ee5\u4e0e\u5458\u5de5\u5171\u540c\u8ba8\u8bba\u5e76\u786e\u5b9aKPI\u7684\u8bbe\u5b9a\u6807\u51c6\u548c\u76ee\u6807\uff0c\u8fd9\u6837\u53ef\u4ee5\u589e\u52a0\u5458\u5de5\u5bf9KPI\u7684\u7406\u89e3\u548c\u8ba4\u53ef\u3002\u5176\u6b21\uff0c\u5728\u5236\u5b9aKPI\u540e\uff0c\u8fd8\u53ef\u4ee5\u4e0e\u5458\u5de5\u8fdb\u884c\u5b9a\u671f\u7684\u53cd\u9988\u548c\u6c9f\u901a\uff0c\u4e86\u89e3\u4ed6\u4eec\u5728\u8fbe\u6210KPI\u8fc7\u7a0b\u4e2d\u7684\u56f0\u96be\u548c\u9700\u6c42\uff0c\u53ca\u65f6\u8c03\u6574\u548c\u4f18\u5316KPI\u7684\u8bbe\u5b9a\u3002\u8fd9\u6837\u80fd\u591f\u66f4\u597d\u5730\u6fc0\u53d1\u5458\u5de5\u7684\u79ef\u6781\u6027\uff0c\u63d0\u5347\u7ee9\u6548KPI\u7684\u6267\u884c\u6548\u679c\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"\u7ee9\u6548KPI\uff08\u5173\u952e\u7ee9\u6548\u6307\u6807\uff09\u5e94\u8be5\u6309\u7167SMART\u539f\u5219\u5236\u5b9a\uff0c\u5373\u5177\u4f53\uff08Specific\uff09\u3001\u53ef\u8861\u91cf\uff08Measurable […]","protected":false},"author":3,"featured_media":214901,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts\/214892"}],"collection":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/comments?post=214892"}],"version-history":[{"count":0,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/posts\/214892\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/media\/214901"}],"wp:attachment":[{"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/media?parent=214892"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/categories?post=214892"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.pingcode.com\/wp-json\/wp\/v2\/tags?post=214892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}