FAQ

How to add a new team member to the plugin?

To add a new member to the plugin, follow these steps:

• Go to the WordPress dashboard and navigate to GS Team > Add New Member
• Fill out the required information, such as their name, details, and designation.
• Upload a profile image.
• Assign to a specific group or department.
• Add their social links, such as LinkedIn, Twitter, Facebook, Google+, YouTube, or their website.
• Make sure to include the full URL for each social link, starting with http:// or https://.
• Finally, hit the Publish button.
• You can check Add New Team section » for a visual explanation.

What is the recommended dimension for the profile picture?

For the best display across different devices, it’s advisable to use an image size of 400px by 400px for member profile pictures. WordPress will automatically generate different sizes, and you can select the appropriate image size (thumbnail/medium/large) when creating a shortcode.

How to display shortcodes in page templates?

To display shortcodes within your page templates (like header.php, front-page.php, etc.), you can utilize the do_shortcode() function in WordPress. Simply insert the following code into your template file:

<?php echo do_shortcode('[gsteam id=1]'); ?>

This code enables you to display members using the shortcode and your preferred theme within your page templates.

Can I include social media links?

Yes, you can easily add social media links using the plugin. It offers 40 different social media icons for you to choose from, and you have complete control over whether to display them or not, as well as the ability to reorder them through drag-and-drop functionality.

Does the plugin have a shortcode option?

Yes, the plugin offers a shortcode and widget to display on your website. Generate shortcode like

[gsteam id=1]

You have a choice of 50+ different themes, including Grid, Circle, Horizontal, Drawer, Table, List, Slider, Popup, Filter, Panel, and Gray.

For more information on using the shortcode attributes, check out the Shortcode Usage Guide

How many themes does the WordPress Team Showcase Plugin offer?

The WordPress Team Showcase Plugin offers 50+ different themes. Choose from a variety of layouts including Grid, Circle, Horizontal, Flip, Drawer, Table, List, Slider, Filter, and Panel.

What information can be added to the plugin?

This plugin offers a comprehensive list of information to showcase your team members’ profiles effectively. The information you can add includes the following:

• Member Name
• Member Description
• Designation
• Company
• Landline Phone
• Mobile Phone
• Email
• Address
• Ribbon
• Zip Code
• vCard (Link)
• Flip Image (For Flip Theme)
• Group/Department
• Language
• Location
• Gender
• Specialty
• Member Image
• 40 Social Icons with the option to add links (reorderable)
• Skill fields to add as many as you want (reorderable)

Learn more with the Visual Guide

How many members can I add using the plugin?

There is no limit to the number. You can easily add, edit, delete, organize, and even reorder them with a simple drag-and-drop feature.

How to import/delete Team dummy data?

To import or delete/ remove demo data, go through the guidelines described below – 

Importing Demo Data: After installing the GS Team Member Plugin,

• You’ll see a notification there in the admin area- Install demo data!
• Click the Install Demo Data button to import demo data and premade shortcodes. 

Alternatively, you can import from the GS Team > Install Demo submenu. 

How to delete dummy data: After importing the dummy data by following the procedures described above, you’ll see a Remove Data button. You can instantly delete imported data with a click on the button.

What information will be included in the import of dummy data?

The import will include the following information:

• Profiles of 6 members along with their respective details.
• 12 attachments associated with each member.
• 5 taxonomies: Group, Language, Location, Gender, and Specialty.
• Over 25 pre-made shortcodes.

What will happen if I delete the dummy data after editing and updating it for my use?

After importing the dummy data, you can edit and personalize it for your needs. The data that you have updated will become your data. If you delete the dummy data at this point, only the original, unmodified data will be deleted, and your personalized data will remain unaffected and safe.

How to generate Shortcodes?

The plugin comes with 25+ pre-made shortcodes that can be edited for your specific needs.

• To create a new shortcode, go to GS Team > Team Shortcode, and click on Create New.
• Set your preferred settings for General Settings, Style Settings, and Query Settings.
• After giving the shortcode a name and save.
• Simply copy the generated shortcode and paste it wherever you want to display it.

Learn more with the Visual Guide

How can I edit, duplicate, or delete a shortcode?

After importing the dummy data, you can access over 25 premade shortcodes. To edit a shortcode, you can modify its fields, such as the member name, designation, images, categories, and other meta-field values. Remember to save your changes.

Duplicating a shortcode is easy. You can duplicate any existing or newly created shortcode, including its saved settings. Simply click on the Clone button, and you will receive a notification that the Shortcode Cloned Successfully. The cloned shortcode will be named with a suffix of Cloned like the Shortcode name – Cloned.

Deleting a shortcode is straightforward, but be cautious before hitting the delete button, as it will permanently remove the shortcode.

How to Override Templates?

To override templates in GS Team Members, follow these steps:

• Go to the Template Override documentation page.
• This section provides comprehensive guidance on how to customize and override templates according to your specific requirements.
• Learn how to modify templates to match your website’s design or functionality needs.
• Find detailed instructions, examples, and code snippets to help you seamlessly override templates.

By referring to the Template Override documentation, you can easily customize Team Members templates to suit your project’s needs.

Is there any Page Builder Support available?

Yes, the Team Plugin has page builder support and is currently compatible with Gutenberg, Elementor, WPBakery, Divi Builder, Beaver Builder, Oxygen Builder, UX Builder – Flatsome, TagDiv – Newspaper, and Genesis Frame. We have a plan to add support for additional page builders in future releases.

How to use Team Members in WordPress Gutenberg Editor?

Follow Gutenberg docs and visual guide.

How to use Team Members in Elementor?

Check the Elementor doc with visuals.

How to use Team Members in WPBakery / formally Visual Composer?

Refer to visuals in WPBakery docs.

How to use Team Members in Divi Builders?

Follow the visuals guide in Divi docs.

How to use Team Members in Beaver Builder?

See Beaver Builder docs with visuals.

How to use Team Members in Oxygen Builder?

Follow Oxygen Builder docs and visual guide.

How to use Team Members in UX Builder – Flatsome?

Check UX Builder – Flatsome doc with visuals.

How to use Team Members in TagDiv – Newspaper?

Check TagDiv – Newspaper doc with visuals.

How to display Team Members in Alphabetical Order?

For Alphabetical Order, you need to create or edit a shortcode. 
Follow the guidelines outlined below to display team members in alphabetical orders.

• Go to the GS Team in your dashboard. 
• Then click on the Team Shortcode
• Press on the edit option which is right beside the demo shortcode if you want to edit the shortcode. You can also click on the button Create New Shortcode if you want to create a new shortcode.  
• Then you’ll find three settings, among which you need to go to the Query Settings which is in the third tab. 
• You’ll find a title labeled as Set Order in query settings. Select ASC from the dropdown. 
• You’ll find another title labeled Order By. Select Team Name from the dropdown. 
• Now, save the shortcode and you’re done. 

If you change the query order to descending, it’ll reverse the alphabetical sequence (Z-A)

How to display Team Members in Custom Order?

Custom Sort Order involves two main steps:

• Step 1: Rearrange Members by Drag & Drop
• Step 2: Configure Query Settings for Members

Please refer to the detailed documentation on Custom Sort Order, which includes screenshots for better understanding.

How to display Team Members in ASC/DESC order?

By default, the most recently added members will be displayed at the top of the screen in the Team Members section. Members are ordered in descending order, meaning the newest additions are shown first. However, if you prefer to display members in ascending order, you can adjust this setting using the Query Settings feature.

To arrange members in Ascending Order, follow these steps:

• Go to GS Team
• Team Shortcode
• Crete/Edit Shortcode
• Go to Query Settings (3rd tab)
• Set Order > ASC (From Dropdown)
• Save the Shortcode.

Following these steps will ensure that your Team Members are displayed in ascending order according to your preferences.

How to display Team Members as per their ID?

To display Team Members according to their unique IDs, follow these steps:

When you add a new Team Member and publish it in WordPress, the platform automatically assigns an ID to each member. For example, 1893 represents Hugh Jakman in this instance. Other team members have similar IDs: 1894 (Haley), 1895 (Richard), 1896 (Garza), and 1897 (Solaytic).

To arrange members based on their IDs, follow these steps:

• Set the Query Settings to Order: DESC and Order By: Team ID.
• With this configuration, the last published members will be displayed first, sorted according to their IDs. For instance:
  • 1897 (Solaytic)
  • 1896 (Garza)
  • 1895 (Richard)
  • 1894 (Haley)
  • 1893 (Hugh Jakman)

By following these steps, you can ensure that your Team Members are displayed in the desired order based on their unique IDs.

How to display Team Member profiles as per the published date?

To Display Members as per Published Date, follow these steps:

• Go to GS Team
• Team Shortcode
• Crete/Edit Shortcode
• Go to Query Settings (3rd tab)
• Set Order By: Date (From Dropdown)
• Set Order: DESC (From Dropdown). ASC/DESC may be set to your liking.
• Save the Shortcode.

How to display Team Members randomly?

To Display Members randomly, follow these steps:

• Go to GS Team
• Team Shortcode
• Crete/Edit Shortcode
• Go to Query Settings (3rd tab)
• Set Order By: Random (From Dropdown)
• Set Order: DESC (From Dropdown). ASC/DESC may be set to your liking.
• Save the Shortcode.

How can I reorder Groups/Categories in the Team Members plugin?

If you need to rearrange or reorder your groups/categories within the Team Members plugin, the process is straightforward and mirrors the steps for reordering members.

Customizing the order of Groups/Categories involves two primary steps:

• Step 1: Drag & Drop to rearrange Groups
• Step 2: Query Settings for Groups

Please refer to the detailed documentation on Reordering Groups/Categories, which includes screenshots for better understanding.

How to Display Team Members from Specific or Multiple Categories?

To display Team Members from specific or multiple categories, follow these steps:

• Go to GS Team
• Team Shortcode
• Crete/Edit Shortcode
• Go to Query Settings (3rd tab)
• Set Order: DESC (From Dropdown). ASC/DESC may be set to your liking.
• Categories: Select from created categories.
• Save the Shortcode.

In this way, you can display Team Members based on specific criteria such as –

• Location
• Language
• Specialty
• Gender

How can I control the scrollbar on popups, drawers, and panels in the plugin?

You can manage the scrollbar functionality for descriptions on popups, drawers, and panels using the following options:

Description Scroll Control: This feature allows you to enable or disable the scrollbar for descriptions. It’s particularly useful when dealing with lengthy content.

Scroll Height: You can set the maximum height for the description. If the content exceeds this height, a scrollbar will appear. By default, the content length is set to 200 characters. You can adjust the scroll height by increasing the content length, for example, to 300 or 400 characters, depending on your needs.

To enable or disable the scrollbar and set the scroll height, follow these steps:

• Go to GS Team
• Team Shortcode
• Crete/Edit Shortcode
• Go to General Settings (1st tab)
• Toggle the Description Scroll Control option to enable or disable the scrollbar.

Additionally, you can adjust the scroll height as needed.

Why is the image size not changing despite selecting different options from the Image Size settings?

If you’re experiencing issues with the image size not adjusting as expected, follow these steps to resolve the issue:

• Begin by selecting the desired image size from the General Settings > Thumbnail Sizes.
• Next, navigate to the number of columns section.
• By default, values are set for Desktop, Tablet, Portrait Mobile, and Mobile members.
  For instance, if you’ve selected the Large size image but it’s not changing, consider adjusting the default value for desktop members. For example, if the default value is set to 5, try reducing it to 4 or 3. This adjustment will allocate more space for larger members, allowing them to display properly.

By following these steps and making the necessary adjustments, you should be able to resolve the issue with the image size not updating as desired.

How to change icons on the popup or single team page?

We use Font Awesome icons for the GS Team Members plugin. Follow the steps below to customize the icons:

Choose Your Icons:

• Visit the Font Awesome Icons page.
• Select your preferred icons for the fields you want to change.

Override the Popup Template:

• Locate the popup template file: gs-team-members/templates/partials/gs-team-layout-meta-details-2.php.
• Edit this file to update the icons for the following fields:
  • Company
  • Specialty
  • Gender

Replace Old Icons with New Icons:

Save and Apply Changes:

• After updating gs-team-layout-meta-details-2.php, create a folder named gs-team inside your current theme directory.
• Place the modified PHP file in the following path: Your Current Theme/gs-team/partials/gs-team-layout-meta-details-2.php.

Note: Pro single templates are available here –
gs-team-members-premium/templates/pro/singles

By following these steps, you can successfully change the icons on the popup or single team page.

How to Bulk Export Team Data?

To export your team’s data in bulk, follow these steps:

• Log in to your WordPress dashboard.
• Navigate to the menu on the left and click on Tools.
• Select Export from the menu.
• Choose Teams from the list of content types.
• Click on Download Export File to save the data to your computer.

This will export all your team’s data in a XML file format.

What is the “Ignore Base Permalink Prefix” option, and how does it work?

The Ignore Base Permalink Prefix option allows you to customize the permalink structure for specific pages, bypassing the default base prefix.

Why is this needed?

By default, your site’s permalink structure follows the settings configured in WordPress. For example, if your blog posts are under a structure like:

domain/insights/market-insights/%postname%/

then team member profile pages will also inherit this structure, resulting in URLs like:

domain/insights/market-insights/team-members/stephen-clarke/

However, in some cases, you may want team member profile pages to have a different URL structure, such as:

domain/about-us/team-members/stephen-clarke/

How to use the “Ignore Base Permalink Prefix” option?

To address this issue, we added a new feature called “Ignore Base Permalink Prefix” under the Preferences section of the plugin.

• By default, this option is turned off, meaning the permalink will include the base prefix.
• To create a custom structure without the base prefix:
  • Go to Preferences in the plugin settings.
  • Enable the “Ignore Base Permalink Prefix” option.
  • Set the desired slug. For example: about-us/team-members

Once enabled, the team member profile page will follow the new structure, ignoring the default base prefix.