{"id":48155,"date":"2026-02-20T13:19:36","date_gmt":"2026-02-20T18:19:36","guid":{"rendered":"https:\/\/docs.gravityforms.com\/?p=48155"},"modified":"2026-02-20T13:19:38","modified_gmt":"2026-02-20T18:19:38","slug":"debugging-feed-issues","status":"publish","type":"post","link":"https:\/\/docs.gravityforms.com\/debugging-feed-issues\/","title":{"rendered":"Debugging Feed Issues"},"content":{"rendered":"\n
<\/span>Dario:<\/b> https:\/\/github.com\/gravityforms\/support-backlog\/issues\/1502<\/pre>\n\n\n\n
Introduction<\/h2>\n\n\n\n
When a feed isn’t processing as expected, follow these steps to identify and resolve the issue.<\/p>\n\n\n\n
Prerequisites<\/h2>\n\n\n\n
Before debugging feeds, ensure logging is<\/a><\/span> enabled in Gravity Forms<\/a>.<\/p>\n\n\n\n
Debugging Steps<\/h2>\n\n\n\n
Test the Form<\/h3>\n\n\n\n
Submit a test entry that should trigger the feed. This generates fresh log data to review.<\/p>\n\n\n\n
Note:<\/strong> Use realistic test data that matches your feed’s conditional logic and field requirements.<\/p>\n\n\n\n
Example: User Registration feed failing due to missing required fields<\/strong>.<\/p>\n\n\n
\n2026-02-12 9:36:44.261164 - DEBUG --> Gravity_Forms\\Gravity_Forms\\Async\\GF_Background_Process::update(): Batch wp_gf_userregistration_feed_processor_batch_cd5f123d2385d4525ec2b4882e5b78 updated. Tasks remaining: 1. \n2026-02-12 9:36:44.261204 - DEBUG --> Gravity_Forms\\Gravity_Forms\\Async\\GF_Background_Process::handle(): Processing task 1. Attempt number: 1. \n2026-02-12 9:36:44.261233 - DEBUG --> GF_Feed_Processor::task(): Preparing to process feed (#67 - Test - User Registration) for entry #536. \n2026-02-12 9:36:44.263444 - DEBUG --> GF_Feed_Processor::task(): Starting to process feed (#67 - Test - User Registration) for entry #536. Attempt number: 1. \n2026-02-12 9:36:44.263484 - DEBUG --> GF_User_Registration::process_feed(): form #50 - starting process_feed(). \n2026-02-12 9:36:44.263865 - DEBUG --> GF_User_Registration::process_feed(): aborting. user_login or user_email are empty. \n2026-02-12 9:36:44.265029 - ERROR --> GF_Feed_Processor::task(): Aborting. Error occurred during processing of feed (#67 - Test - User Registration) for entry #536: user_login or user_email are empty.\n<\/pre><\/div>\n\n\n
Review the Logs<\/h3>\n\n\n\n
After testing, examine the logs for details:<\/p>\n\n\n\n
    \n
  1. Go to Forms > Settings > Logging<\/strong>.<\/li>\n\n\n\n
  2. Click View Logs<\/strong> next to the add-on.<\/li>\n\n\n\n
  3. Locate your test entry.<\/li>\n\n\n\n
  4. Review any error messages or processing details.<\/li>\n<\/ol>\n\n\n\n
    Check the add-on Settings<\/h3>\n\n\n\n
    Verify the add-on’s general connection settings:<\/p>\n\n\n\n