Workshop on Financial Interactions, Digital Cash, Capital Exchange and Mobile Money (#CHIMoney), May 1, 2014
eCommerce has dramatically changed over the last several years with the increased adoption of sma... more eCommerce has dramatically changed over the last several years with the increased adoption of smart phones and social networking, leaving a gap of knowledge around what these changes mean to—and how they affect—the user and their experiences. To address this gap, we collected empirical evidence through three studies. The first looks at mobile web commerce, and focuses heavily on the issue of trust. The second looks at group shopping sites, an example of social commerce. Finally, the third study investigates mobile payment services and user challenges and successes. While each study has introduced specific design implications, together we hope to expand the work in traditional eCommerce to include social and mobile aspects and thus contribute new knowledge towards a more ubiquitous commerce (ubi-commerce) experience.
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Papers by Serena Hillman
As new movements arise and thoughts shift towards social justice, it is becoming more and more apparent that marginalized groups can no longer be left out of design conversation and innovation. For example, design justice focuses on the ways that race, class, gender, and disability, 90% of which are invisible, account for a variety of user needs [10]. As Harvey Blume noted, “Neurodiversity may be every bit as crucial for the human race as biodiversity is for life in general. Who can say what form of wiring will prove best at any given moment?”[4]. Though it is difficult to separate the intersection of these groups, we can contribute to the discourse and goals of disability justice in Human-Computer Interaction (HCI) through the lens of the neurodiversity movement and those impacted by being left out of design to guide our practice and create opportunities for collaboration and solutions.
In this position paper we highlight two neurodiversity topics of interest as discussion points for the Dreaming Disability Justice (DJ) in HCI 2022 CHI Workshop. The first topic is DJ and intersectionality, and the second topic is the expansion and complications of neurodiverse approaches to HCI. We selected these topics to discuss both the roots and potential direction of this space within HCI.
As new movements arise and thoughts shift towards social justice, it is becoming more and more apparent that marginalized groups can no longer be left out of design conversation and innovation. For example, design justice focuses on the ways that race, class, gender, and disability, 90% of which are invisible, account for a variety of user needs [10]. As Harvey Blume noted, “Neurodiversity may be every bit as crucial for the human race as biodiversity is for life in general. Who can say what form of wiring will prove best at any given moment?”[4]. Though it is difficult to separate the intersection of these groups, we can contribute to the discourse and goals of disability justice in Human-Computer Interaction (HCI) through the lens of the neurodiversity movement and those impacted by being left out of design to guide our practice and create opportunities for collaboration and solutions.
In this position paper we highlight two neurodiversity topics of interest as discussion points for the Dreaming Disability Justice (DJ) in HCI 2022 CHI Workshop. The first topic is DJ and intersectionality, and the second topic is the expansion and complications of neurodiverse approaches to HCI. We selected these topics to discuss both the roots and potential direction of this space within HCI.