Skip to content

DIAL research prioritises

  • listening
  • lived experience
  • marginalised communities
  • feminist futures
  • women in tech
  • low-literacy users
  • digital safety
  • rural health
  • computing education
  • mental wellbeing
  • the next researcher

Design Inclusion and Access Lab · North South University, Dhaka

Technology for communities design usually misses.

DIAL studies how people live with technology in low-resource, high-stakes settings, then builds inclusive systems with the communities who will use them.

  • 191Publications
  • 8Awards
  • 9Years of research

In collaboration with

  • North South University logo
  • Google logo
  • North South University logo
  • Google logo
  • Bill and Melinda Gates Foundation logo
  • North South University logo
  • Google logo
  • Bill and Melinda Gates Foundation logo
  • ACM SIGCHI logo
  • Cardiff University logo
  • BRAC University logo

About DIAL

Locally appropriate, low-cost, explainable.

DIAL—the Design Inclusion and Access Lab at North South University—builds technology for inclusion and access in Dhaka.

We do research with communities, through field visits, interviews, participatory design, and iterative prototyping, then translate findings into tools people can actually use.

About the lab
the lab, 2020–now

Research

Where social need and technical systems meet

Nine areas, ranked here by how much of the lab's work sits in each. The three with the most projects and papers behind them lead.

All nine areas
  1. Gender & Feminist HCI 

    Participatory research on safety, dignity, agency, and digital voice.

    8 projects · 52 publications
  2. ICT for Development 

    Technology interventions grounded in language, trust, bandwidth, and devices.

    7 projects · 44 publications
  3. IoT & Low-cost Hardware 

    Affordable sensors and devices for places with limited infrastructure.

    5 projects · 42 publications

Projects

What the work looks like on the ground

All 35 projects
  1. জ্যোতি

    Jyoti

    Context aware technology solution for the visually impaired people of Bangladesh.

    Status
    Ongoing
    Research Themes
    Accessibility & Inclusion
    Lead
    Led by Ifti Azad Abeer
    Records
    3 people
  2. Mon Majhi

    Supporting wellbeing, specifically mental health — a topic that is ignored in low-resource regions.

    Status
    Ongoing
    Research Themes
    Mental Health & Wellbeing, Explainable AI & Machine Learning
    Lead
    Led by Md. Sabbir Ahmed
    Records
    5 publications · 2 people
  3. Next Billion Users

    Research with Google on women's access to technology in South Asia. South Asian women have less access to personal devices; they often share phones with family members whose monitoring reduces their online privacy. The study covered 195 people across India, Bangladesh (N=55), and Pakistan to understand social norms and improve privacy controls.

    Status
    Ongoing
    Research Themes
    Gender & Feminist HCI, Safety & Security
    Lead
    Led by Nova Ahmed
    Records
    4 publications · 2 people
    Award
    Best Paper Award (Best of CHI) · 2019

Publications

Selected work

All publications

Preprint

Beyond Stigma and Silence: A Multilayered Approach to Uncovering Mental Health Challenges Among People with Disabilities in Bangladesh Through Social Media Behavior and Linguistic Analytics (Preprint)
Manoshi Das Turjo, Md. Jahidul Islam, Zinnat Fowzia Ria, Hussain Md. Sahariyar, Md Hasibur Rahman, Mohammed Arif Uddin, Anik Saha, Salekul Islam, Nova Ahmed2026
Open accessCollaboration

CHI EAConference

Open accessCollaboration

JMIR Form ResJournal

Open accessCollaboration
Technology that is locally appropriate, low-cost, and explainable.

Work with us

Research with purpose. Join the lab.

DIAL welcomes people who want rigorous technology work to stay accountable to real human needs.

Students
Undergraduate and graduate researchers learning to build with care.
Collaborators
Researchers who want co-authored, co-designed work.
Partners
Universities, NGOs, funders, and community groups.