If you’ve already discussed a custom feature with us as part of any of our products, this is how you can pay for your customization securely through our website.
1. Submit Your Customization Request #
We have two ways in which you can submit your customization.
Option 1: From the Customization Product Page (No Login Required) #
- Go to the Customization Product Page.
- Fill in the required fields:
- Customization Description: Give a short description of your requirement. You may include important links or references in the description box if any discussion is done via email or on a ticket.
- Agreed Price (USD): Put the amount we mutually settled on.
- Terms & Conditions: Accept our Terms and Conditions by checking the box.
- Click on the Submit button.
- You will be redirected to the cart page, where the customization product will be added to your entered price.
Note: Your account will be created automatically on our site once you place an order.
Option 2: From the My Account Page (Login Required) #
- Visit the My Account page and log in.
- Go to the Customization Request menu.
- Complete the same as the form above and submit.
- You will be redirected to the cart page where your request has been added.
2. Complete the Payment (Same for Both Options) #
In case your customization request is already in the cart:
- Click on Proceed to Checkout.
- If you did not fill in your billing details, please do so now.
- Select how you’d like to pay and place the order.
It does not matter whether you submit the form from the product page or your account. This is what you see in both scenarios.
3. What Happens After Placing the Order? #
- An email will be sent to you confirming the order alongside your selected custom options.
- The customization request is sent to our team.
- We will start working on your customization project.
For Any Help or Discussion #
For any queries, updates, or issues with your customization request, please reach out to us from our contact page.
