How to understand & resolve Ad policy violations

Partner and I tried running an ad to validate a business idea. It got rejected and my account now has the banner “This account is ineligible to run X Ads due to a policy violation by one or more users.”

I’ve read through all policies. I’ve reached out to support twice. I don’t understand what went wrong or how to resolve this.

Reaching out here as a last resort to hopefully understand how to resolve this? Support keeps giving me generic answers, and tells me to fix any potential violations.

But because my account seems blocked I can’t even make changes/submissions.

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the support via DM’s is a terrible idea. They are not doing their jobs.

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I’m having this same issue now. Did you resolve it? If so, how?