Improving your organization’s IQ

article featured imageImproving your organization's IQ Leader to Leader | Sep 1996 | Frances Hessselbein “In some of the most innovative companies in Silicon Valley, the name Douglas Engelbart is spoken with reverence... credited with inventing the mouse, hypertext, multiple-window screen displays, and computer conferencing, among other staples of computer technology. But his greatest innovation has been largely ignored...” In this premier edition of her award-winning journal from the Drucker Foundation, Frances Hesselbein covers Engelbart's strategy for improving how we improve our organizations, and the ABCs of leveraging our Collective IQ throughout the organization's "improvement infrastructure" and across improvement communities.