Description
FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an elegant, user-friendly interface for your customers to find answers quickly.
Key Features
- Floating Balloon Widget – Customizable floating button accessible from any page
- Category System – Organize FAQs into logical categories
- Advanced Search – Fuzzy search with typo tolerance across all FAQs
- Interactive Analytics – Visual charts showing views, category distribution, and hourly patterns
- Rating System – Users can rate FAQs as helpful or not helpful
- Multilingual Support – Automatic language detection and translations
- Scheduled FAQs – Show FAQs only during specific time periods (seasonal content)
- Smart Caching – Improved performance with intelligent caching system
- Statistics Dashboard – Track views, ratings, and user interactions
- Drag & Drop Ordering – Easy reordering of categories and FAQs
- URL Redirects – Option to redirect to external pages instead of showing answers
- Mobile Responsive – Fully responsive design
- White Label Ready – Customizable branding for agencies
Perfect For
- Customer support teams
- Documentation sites
- Help centers
- Knowledge bases
- Product information
Installation
- Upload the plugin files to
/wp-content/plugins/floatyfaq - Activate the plugin through the ‚Plugins‘ menu in WordPress
- Go to FloatyFAQ in the admin menu to configure
- Add categories and FAQs
- Customize the appearance in Settings
FAQ
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Does this plugin require any external libraries?
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No, FloatyFAQ uses pure vanilla JavaScript and CSS with no external dependencies.
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Can I customize the balloon appearance?
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Yes, you can customize the position, size, and color from the Settings page.
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Is it mobile friendly?
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Yes, FloatyFAQ is fully responsive and works perfectly on all devices.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“FloatyFAQ” is open source software. The following people have contributed to this plugin.
Contributors
Translate “FloatyFAQ” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
2.0.0
- NEW: Advanced analytics with interactive charts (views over time, category distribution, hourly distribution)
- NEW: FAQ rating system with thumbs up/down feedback
- NEW: Multilingual support with automatic language detection
- NEW: Scheduled/seasonal FAQs with start and end dates
- NEW: Intelligent caching system for improved performance
- NEW: Fuzzy search with typo tolerance
- NEW: White label support for custom branding
- NEW: Multi-site network support
- IMPROVED: Analytics page with top rated and worst rated FAQs
- IMPROVED: Better performance with query optimization
1.0.0
- Initial release
- Category management
- FAQ management with rich text editor
- Drag & drop ordering
- Search functionality
- Statistics tracking
- Customizable balloon widget