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ORCIDIESS 2015: Porto, Portugal
- Maria Henriqueta Nóvoa
, Monica Dragoicea:
Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. Lecture Notes in Business Information Processing 201, Springer 2015, ISBN 978-3-319-14979-0 - Peter Hottum, Axel Kieninger, Peter Brinkhoff:
Towards a Framework of Influence Factors for Value Co-creation in Service Systems. 1-11 - Anastasiya Yurchyshyna:
Towards Contributory Development by the Means of Services as Common Goods. 12-24 - Sabrina Bonomi, Stefano Za, Marco de Marco, Cecilia Rossignoli:
Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation. 25-35 - Thang Le Dinh, Thai Ho Van, Theophile Serge Nomo, Ayi Ayayi:
Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach. 36-49 - Jorge Cardoso, Carlos Pedrinaci:
Evolution and Overview of Linked USDL. 50-64 - José António Faria, Maria Henriqueta Nóvoa:
An Agile BPM System for Knowledge-Based Service Organizations. 65-79 - Carlos E. Salgado, Juliana Teixeira, Nuno Santos, Ricardo J. Machado, Rita Suzana Pitangueira Maciel:
A SoaML Approach for Derivation of a Process-Oriented Logical Architecture from Use Cases. 80-94 - Theodor Borangiu, Cristina Morariu, Octavian Morariu, Monica Dragoicea, Silviu Raileanu, Iulia Voinescu, Gheorghe Militaru, Anca-Alexandra Purcarea:
A Service Oriented Architecture for Total Manufacturing Enterprise Integration. 95-108 - Carola Stryja, Hansjörg Fromm, Sabrina Ried, Patrick Jochem, Wolf Fichtner:
On the Necessity and Nature of E-Mobility Services - Towards a Service Description Framework. 109-122 - Bertrand Verlaine, Ivan Jureta, Stéphane Faulkner:
Towards the Alignment of a Detailed Service-Oriented Design and Development Methodology with ITIL v. 3. 123-138 - Gheorghe Militaru, Anca-Alexandra Purcarea, Theodor Borangiu, Monica Dragoicea, Olivia Doina Negoita:
How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors. 139-151 - Mari Juntunen, Jouni Juntunen:
Verifying the Image-Dominant (ID) Logic Through Value Cross-Creation Between Social and Imagined Communities. 152-165 - Sabrina Bonomi, Alessandro Zardini, Cecilia Rossignoli, Paola Renata Dameri:
E-Health and Value Co-creation: The Case of Electronic Medical Record in an Italian Academic Integrated Hospital. 166-175 - João F. Proença, Marisa Fernandes:
Service Convenience on Call Centers: Impacts on Repurchase. 176-189 - Jesús Alcoba, Susan Mostajo, Ricardo Clores, Rowell Paras, Grace Cella Mejia, Romano Angelico Ebron:
Tourism as a Life Experience: A Service Science Approach. 190-203 - Luisa Varriale, Domenico Tafuri:
Technological Trends in the Sport Field: Which Application Areas and Challenges? 204-214 - Maddalena Sorrentino, Luca Giustiniano, Paolo Depaoli, Marco de Marco:
Shared Services: Exploring the New Frontier. 215-227 - Thiago Sobral, Teresa Galvão Dias, José Luís Cabral de Moura Borges:
Towards a Conceptual Framework for Classifying Visualisations of Data from Urban Mobility Services. 228-242 - Stefano Za, Francesca Marzo, Marco de Marco, Maurizio Cavallari:
Agent Based Simulation of Trust Dynamics in Dependence Networks. 243-252 - Melanie Reuter-Oppermann, Johannes Kunze von Bischhoffshausen, Peter Hottum:
Towards an IT-Based Coordination Platform for the German Emergency Medical Service System. 253-263 - Esperanza Marcos, Valeria de Castro, María Luz Martín Peña, Eloísa Díaz Garrido, Marcos López Sanz, Juan Manuel Vara:
Education on Service Science Management and Engineering: A Comparative Analysis. 264-277 - Valter Cantino, Alain Devalle, Silvia Gandini, Francesca Ricciardi, Alessandro Zerbetto:
Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues. 278-288 - João Reis, Marlene Amorim, Nuno Melão:
Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations. 289-300 - Heiko Felber, Johannes Kunze von Bischhoffshausen:
Interrelations of Success Factors for Selling Product-Service Systems from a Solution Sales Perspective. 301-313 - Marta Campos Ferreira, Teresa Galvão Dias:
How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies. 314-325 - Mafalda Lima, Teresa Fernandes:
Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts. 326-339 - Marlene Amorim, Fatemeh Bashashi Saghezchi:
Exploring Opportunities to Improve Retail Store Quality Using RSQS. 340-350
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