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ORCIDImplementing International Services, 2012
- Tilo Böhmann, Wolfgang Burr, Thomas Herrmann
, Helmut Krcmar:
Implementing International Services. Gabler Research, Gabler 2012, ISBN 978-3-8349-1577-1 - Introduction. 3-13
- Bo Edvardsson, Leif Edvinsson, Harry Nyström:
The Internationalization Process in Service Companies. 15-34 - Sandra Bennewitz, Tilo Böhmann, Wolfgang Burr, Thomas Herrmann, Helmut Krcmar, Michael Prilla, Ute Reuter, Michael Schermann:
The MARIS Toolkit in a Nutshell. 35-61 - Michael Prilla, Michael Schermann, Thomas Herrmann, Helmut Krcmar:
Process Modeling with SeeMe: A Modeling Method for Service Processes. 67-81 - Michael Prilla, Isa Jahnke:
The Socio-Technical Walkthrough for Participatory Process Design. 83-99 - Michael Schermann, Tilo Böhmann, Michael Prilla, Thomas Herrmann, Helmut Krcmar:
Service Modularization for Customer-Specific Service Design Based on Highly Standardized Services. 101-118 - Ute Reuter, Wolfgang Burr:
Market Assessment: The Choice of Location Method. 121-138 - Michael Schermann, Tilo Böhmann, Ute Reuter, Helmut Krcmar:
Service Assessment for Identifying Adaptation Requirements. 139-151 - Tilo Böhmann, Michael Schermann, Helmut Krcmar:
Modular Service Configuration for Identifying Value- Adding Services for Internationalization. 155-167 - Michael Schermann, Michael Prilla, Thomas Herrmann, Sandra Bennewitz, Helmut Krcmar:
The International Service Implementation Checkup (ISIC) Workshop. 169-185 - Sandra Bennewitz, Ute Reuter, Michael Prilla, Wolfgang Burr, Thomas Herrmann:
Systematic Service Internationalization Processes: The Case of M-ALPHA. 189-211 - Michael Prilla, Michael Schermann, Ute Reuter, Thomas Herrmann, Helmut Krcmar, Wolfgang Burr:
Organizing International Service Management: The Case of M-BETA. 213-227 - Michael Prilla, Ute Reuter, Michael Schermann, Isa Jahnke, Sandra Bennewitz, Thomas Herrmann, Wolfgang Burr, Helmut Krcmar:
Preparing for Service Export: The Case of M-GAMMA. 229-243 - Michael Prilla, Ute Reuter, Michael Schermann, Thomas Herrmann, Wolfgang Burr, Helmut Krcmar:
Lessons Learned. 245-258 - Ute Reuter, Wolfgang Burr:
Theoretical and Methodological Foundations of the MARIS Choice of Location Method. 261-273 - Michael Schermann, Michael Prilla, Tilo Böhmann, Helmut Krcmar, Thomas Herrmann:
Designing Services as Adaptable Reference Models. 275-292 - Kai-Uwe Loser, Michael Prilla, Thomas Herrmann:
Theoretical Foundations of the Socio-Technical Walkthrough. 293-308 - Michael Schermann, Tilo Böhmann, Helmut Krcmar:
Foundations of Service Modularization: Towards a Design Theory for Productizing Solutions. 309-328 - Wolfgang Burr:
Theoretical Foundations of Modularization: A Strategic Management Perspective. 329-345 - Margret Borchert, Johanna Heuwing-Eckerland, Stefanie Klinkhammer:
Caught between a Rock and a Hard Place: An Empirical Study of the Internationalization of Small and Medium-Sized Logistics Service Providers. 349-381 - Thomas Herrmann:
Creativity in Process Design. 383-397 - Jörg Becker, Daniel Beverungen, Ralf Knackstedt, Armin Stein:
Engineering, Sales, and Delivery of Modular Value Bundles: A Framework for Configurative Modeling. 399-424 - Radii I. Salimov, Gaziz Fuatovich Mingaleev:
The Regional Policy of Industrial IPM Services for the Development of Knowledge Potential in Russia. 425-435 - Gaziz Fuatovich Mingaleev:
The Economic Aspects of the Development of Car Manufacturing and After-Sales Services in the Republic of Tatarstan. 437-449
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