Frequently Asked Questions

Got Questions?
We Have Answers.

Find answers to the most common questions about Darklio. Can't find what you're looking for? Contact our support team.

Getting Started

Yes! Darklio is compatible with all WordPress themes including Astra, GeneratePress, Divi, Elementor, OceanWP, Neve, Kadence, and thousands more. We guarantee 100% compatibility or your money back. Our intelligent algorithms automatically detect and convert all theme elements to dark mode.
Installing Darklio is super easy! You can install it directly from the WordPress plugin directory (Plugins → Add New → Search 'Darklio'), or upload the plugin manually. Once installed, simply activate it and you're done! Dark mode will be enabled instantly. The entire process takes less than 2 minutes.
Not at all! Darklio is designed to work out of the box with zero coding required. Our intuitive interface makes it easy for anyone to set up and customize dark mode. However, for advanced users, we provide a comprehensive developer API with WordPress hooks and filters for custom implementations.

Features & Functionality

Absolutely! The free version includes basic color customization, while the Pro version offers unlimited control. You can customize backgrounds, text colors, accent colors, borders, shadows, and more. Choose from preset themes or create your own unique dark mode that perfectly matches your brand identity.
Darklio automatically detects your visitor's system preferences (dark/light mode setting in their OS or browser) and applies the matching theme instantly. This happens in milliseconds, before the page renders, eliminating any flash. Users can also manually toggle between modes using the floating switch button.
Not at all! Darklio is optimized to be incredibly lightweight (less than 10KB total) with zero impact on your site's loading speed or Core Web Vitals scores. It's built with performance in mind using clean, efficient code. Many users actually report improved user engagement after adding dark mode.
Yes! Darklio includes a beautiful, customizable floating toggle button that lets users switch between light and dark mode with one click. The transition is smooth and instant. User preferences are saved in cookies (with GDPR compliance) so their choice persists across visits.

Pro Version

Pro includes everything in Free plus: unlimited websites, advanced color controls with full customization, custom CSS injection, white label options (remove branding), priority email support with 24-hour response times, developer API access with hooks and filters, early access to new features, premium templates, and lifetime updates. It's a one-time payment with no recurring fees.
Yes! The Pro license includes unlimited website usage. You can activate Darklio Pro on as many WordPress sites as you want—whether they're yours or your clients'. This makes it perfect for agencies and developers managing multiple projects.
White labeling allows you to remove all Darklio branding from the plugin interface and replace it with your own. This is perfect for agencies who want to present dark mode as part of their own service offering. You can customize the plugin name, logos, and documentation links.

Compatibility & Support

Yes! Darklio is fully compatible with WooCommerce and will automatically apply dark mode to all shop pages, product pages, cart, and checkout. We've tested it extensively with popular WooCommerce themes and it works flawlessly. Many e-commerce sites report reduced bounce rates after adding dark mode.
Absolutely! Darklio works seamlessly with all major page builders including Elementor, Beaver Builder, Divi Builder, WPBakery, Gutenberg, and more. Your custom-designed pages will look perfect in dark mode without any additional configuration.
Free users get community support through our forums and extensive documentation. Pro users receive priority email support with typical response times under 24 hours, access to video tutorials, and direct support from our development team. We're committed to helping you succeed with dark mode.
Yes! We offer a 30-day money-back guarantee on all Pro purchases. If you're not completely satisfied with Darklio Pro for any reason, contact us within 30 days and we'll refund you in full, no questions asked. We stand behind our product 100%.

Technical Questions

Yes! Darklio integrates seamlessly with all major caching plugins including WP Rocket, W3 Total Cache, WP Super Cache, LiteSpeed Cache, and more. Our smart caching detection ensures dark mode works perfectly even with aggressive caching enabled.
Yes, Darklio is fully GDPR compliant. We don't track users, collect personal data, or connect to external servers. User preferences are stored locally in browser cookies with proper consent handling. You maintain full control and privacy.
Yes! The Pro version includes a custom CSS editor where you can add your own styles to fine-tune the dark mode appearance. This is perfect for handling edge cases or styling specific elements that need extra attention. Changes are applied instantly with live preview.

Still Have Questions?

Our support team is here to help. Get in touch and we'll respond as quickly as possible.