Frequently asked questions

Can I show expire message after countdown expired? #

• Yes! you can show custom expire message with with custom style.

Can I show or hide countdown single unit such as days, hours etc.? #

• Yes! you can show or hide every countdown unit.

Can I style single countdown style? #

• Yes! you can style single countdown unit style.

Can I display separator between countdown unit? #

• Yes! you can show separator between countdown unit.

How can I reach customer support if I need any helps? #

• Visit our support portal to open a ticket -> https://bplugins.com/support. Also, You can send an email to [email protected]

I need Plugin customization service, can you help ? #

• Yes, we provide plugin customization service (Paid). Please send us details via email: [email protected]

How long does it take for a customer support representative to reply? #

• We try to respond to our customer’s questions ASAP, however, it can take up to 72 hours.

I am planning to buy the Pro version, is it a one-time payment or recurring payment? #

• You don’t have to pay subscription basis. It’s a one-time payment!

I already have a Single site license, now I am going to move my site to a different domain. Do I have to buy another license? #

• No, you don’t have to buy a new license. You can go through the previous license!

How I will received a Update notification? #

• When a new version will be released, you will receive an email notification.