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Opened 3 days ago

Closed 3 days ago

#64396 closed defect (bug) (duplicate)

Export error

Reported by: edigi's profile edigi Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.9
Component: Export Keywords:
Focuses: Cc:

Description

Hello,

Since the new 6.9 WordPress update, the Export options are not working.

This can be found in the following section: Tools > Export

It displays an error message when trying to export the site and sections.

Can you please fix this error?

Regards,

Patrick

Change History (3)

#1 @bhautikradiya
3 days ago

Thanks for the report, Patrick!

I’ve tested the Export tool on WordPress 6.9, but I’m not able to reproduce the issue on my side. The export functionality works normally for me without any errors.

To help investigate further, could you please provide:

  • The exact error message you see
  • A screenshot of the error
  • Your hosting/server environment (PHP version, etc.)
  • Any plugins that may be active
  • Whether a default theme (like Twenty Twenty-Four) also shows the issue

With this information, we can better understand what’s happening and work toward a fix.

Thanks!

#2 @edigi
3 days ago

Hello,

Thanks for your help.

Please see screen recording of error:
https://go.screenpal.com/watch/cTl6FonYbfj

Out of all my exports, it's only these 3 backups that don't work:

  • All content
  • Posts
  • Pages

These backups work correctly:

  • Global Elements
  • Typography Presets
  • Template Part
  • TB Typography Presets
  • Quizzes & Surveys
  • Affiliate Links
  • Search Forms
  • Media

--

Here is the error message I get, when trying to export all the site, pages, or posts:

This site can’t be reached
The webpage at https://www.codereddefense.com/wp-admin/export.php?download=true&content=all&cat=0&post_author=0&post_start_date=0&post_end_date=0&post_status=0&page_author=0&page_start_date=0&page_end_date=0&page_status=0&attachment_start_date=0&attachment_end_date=0&submit=Download+Export+File might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE

--

PHP info:
https://www.codereddefense.com/systeminfo.php

--

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--

I tried it with default theme (like Twenty Twenty-Four) and it also shows the issue.

--

Regards,

Patrick

#3 @westonruter
3 days ago

  • Component changed from General to Export
  • Milestone Awaiting Review deleted
  • Resolution set to duplicate
  • Status changed from new to closed

@edigi Thank you for opening this ticket. There is a known issue with export: #64347. Please follow that ticket for the resolution.

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