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HI!,I have the following plan Planet Monitoring & Processing - Region A - 2 500 ha (that was bought via sentinel hub), it ends on the 11 of June, I would like to know how do running subscriptions behave when the plan ends, will they be cancelled?, will they continue?.  I reviewed the offered plans and i saw that the one that i had is not offered anymore. Can I purchase the PlanetScope AUM - Tier 2 (740 usd per 50 ha pack) in the last day so I still have the subscriptions running or they will just last a day and charge me 740/365?. I saw that you are offering (via planet not sentinel) Global plan, If i want to extend the subscription, am I forced to buy that plan to extend the subscriptions? (Ideally I would need the tier 2 not the global due to cost issues)How do I manage this issue?

Hi,Since last week (May 5 2025) we face a sudden increase of PU consumption on Statistical API. The number of requests did not change, but our PU consumption is now 10 times higher than before.We are not aware of any change on our side and our traffic also did not change significantly, so we are searching for the source of the increase in PU consumption.Hasn’t something changed on the side of SentinelHub related to the calculation of PU?Thank you,Vit

We’ve had a pipeline running for years now, whenever we need to process imagery for a new geometry, we use the sentinelhub python library to identify relevant historical images for said geometry.This library actually makes a simple request to the url http://opensearch.sentinel-hub.com/resto/api/collections/Sentinel2/search.json with the bounding box and date ranges.Recently, we’ve noticed that we haven’t been getting newer images. After some investigation, it seems that the endpoint is not properly returning newer images (since March, from our tests).As you can see, using a test bounding box we manually created a request to that endpoint, getting a total of 0 images since march:

Hello,In my company we develop a service that querys sentinel data freely.The service relys on "http://opensearch.sentinel-hub.com/resto/api/collections/Sentinel2/search.json"  but it seems its only getting data until the month of February.Is the service no longer maintained ?What can we do to obtain the same data as before ?Best Regards,João  

Hi, I’ve an Exploration account on SentinHub. Since I’ve read on the pricing section of the site that this kind of account would give me access to commercial data, I subscribed the Exploration account to obtain the access to the Planetary Variables. But, when trying to download data relativly to the Soil Water Content, I found I had no access to that.How does this happen? Is the Exploration account unsuitable for PV data? Thanks for the answers!

Is there a limit to number of orders, given that I use a E&R (Departmental or Campus Package)? I am in the process of requesting a large batch of orders through the API and expect the number of individual orders might exceed 10,000. Thank you! 

I have a script to retrieve time series of a combination of Sentinel-2 L1C bands and Sentinel-2 L2A assets like AOT, SCL, SZA, SAA, … for any given typically small (1x1 km) geometry, based on the examples here: https://documentation.dataspace.copernicus.eu/APIs/SentinelHub/Process/Examples/S2L1C.htmlIt has been working normally during the last year. I have my copernicus account, my client id credentials and I have consumed just 1% of the monthly PU available.I have made tests today and I’m experiencing non expected Error 500, of two kinds:{"error":{"status":500,"reason":"Internal Server Error","message":"java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Total timeout 1000 ms elapsed","code":"RENDERER_EXCEPTION"}}"error":{"sta

How do i get my Instance ID?I have the following scriptconst SENTINEL_CONFIG = {  instanceId: 'YOUR_INSTANCE_ID', // Replace with your Sentinel Hub instance ID  clientId: 'YOUR_CLIENT_ID',     // Replace with your client ID  clientSecret: 'YOUR_CLIENT_SECRET', // Replace with your client secret  layerId: 'NDVI'                 // Layer to display

Hello everyone.I'd like to clarify a few questions regarding the Processing API and the use of Processing Units.About the Processing APIIs there any way, such as a REST API or endpoint, to retrieve only the dates of the images?Some Sentinel-2 L2A images, depending on the region, may have variations in temporal resolution. What is the explanation for this?About Processing UnitsDo you know if PUs vary when using the same request parameters but changing only the area? If there's no variation, how many PUs does it typically consume, for example, to process the NDVI of a 50-hectare area at 10-meter resolution?Thank you!

On 28/03/2025 in UTM tile 32TMK the catalogue.dataspace.copernicus.eu gives me both S2A and S2B acquisitions.To date the catalogue has only ever showed one or other of the pair on a single date.Has anything changed?Or is there a bug in the catalogue?

I am using AWS API to download Sentinel-2 images, but I found that the interface can only download images before March of this year. I cannot retrieve the download or available image dates for images after that. What is the reason for this? And how should we solve it?

I’m currently trying to download images using the planet api for item_type “PSScene” and product_bundle “basic_analytic_4b”, but I’m getting the error of “Bad bundle type: 'basic_analytic_4b'”.  I already migrated over from PSScene3b but it doesn’t seem to have worked.Is there a new bundle type for the PSScene?Thanks!

I have Configuration with using Sentinel-3 SLSTR layer.The request return https://services.sentinel-hub.com/ogc/wms/xxxxxx?transparent=TRUE&tiled=true&version=1.3.0&service=WMS&request=GetMap&styles=&format=image/jpeg&layers=S3-F1&bbox=56.25,22.5,61.87499999999999,28.125000000000007&width=256&height=256&crs=EPSG:4326 return the error:Requesting only remote collections is not allowed. At least one requested collection must be hosted by the API endpoint. Please use one of the following endpoints with your request: creodias.sentinel-hub.com.

Hi,First of all, thank you so much for all the incredible service you provide to the community. Our work would be so much harder without you!My question is when we might be able to expect a regular ingestion of the S1C data into the AWS Registry of Open Data?Very much looking forward to have it streaming into our application through that channel.Best,Jonahttps://cerulean.skytruth.org

Hello, I have been trying to pre process the RAW sentinel-1 data to get tiff image but I am struggling to do it. please someone help me. my file looks like this “S1A_IW_RAW__0SDV_20230331T165601_20230331T165634_047891_05C130_68FE.zip” inside this zip file there are multiple .dat files. If anybody know how to pre process with corrects steps in snap software or in MATLAB. please drop your answers here.

Are batch orders exclusively supported on hosted cloud servers, or can customers use their own S3-compatible storage? In other words, why are we locked into providers like AWS and Google Cloud? Customers without access to those cloud services can take advantage of the subscription and tasking services offered by Planet. Is it possible to develop a batch order solution that’s more universally accessible without requiring specific cloud platforms?

Hello, I was testing an API call to evaluate its cost, and I encountered what appears to be an issue with server-side caching. Here’s what happened:1. When I made the API call for the first time, the usage updated instantly.2. On a subsequent call, the usage did not update immediately and took much longer to reflect the change.3. I suspect that caching on the server side might be causing this delay.4. To troubleshoot, I added the Cache-Control: "no-cache" header in my request, and I then received an API response showing updated usage—different from what’s displayed on the dashboard.5. Because I frequently test single API calls to estimate the usage for larger jobs, having to wait several hours for the cache to expire is not ideal. Could you please disable caching for this endpoint in the dashboard to ensure the stats are updated in real time? Thanks, and feel free to ask any additional questions. 

             252 / 5.000  Hello, I'd like to know if it's possible to download an image with 8b surface reflectance using Python code. I managed to download it with 4b,

Hello,I have deployed a Python function as a containerized AWS Lambda function, which uses sentinelhub-py to request Sentinel-2 images via the Process API. However, I am encountering an issue when initializing SHConfig(). It appears that SHConfig attempts to write to a local configuration file (config.toml) in the default directory (~/.config/sentinelhub/config.toml), which is not writable in the Lambda environment due to its read-only file system.Since AWS Lambda only allows writing to the /tmp directory, I tried redirecting the configuration there, but I still encounter the following error: Error configuring Sentinel Hub client: [Errno 30] Read-only file system: '/home/sbx_user****' My Approach:I am passing the client_id and client_secret as environment variables and attempting to initialize the configuration as follow

I am trying to download NDVI as 1 band with a Cloud mask. Esssentially I am trying to combine these two scripts and need some assistance. Cloud mask //VERSION=3 function setup() { return { input: ["B02", "B03", "B04", "CLM"], output: { bands: 1 } } } function evaluatePixel(sample) { if (sample.CLM == 1) { return [0.75 + sample.B04, sample.B03, sample.B02] } return [ 2.5*sample.B04, 2.5*sample.B03, 2.5*sample.B02]; } 1 band NDVI //VERSION=3 function setup() { return { input: ["B08", "B04"], output: { bands: 1 } }; } function evaluatePixel(sample) { var ndvi = (sample.B08 - sample.B04) / (sample.B08 + sample.B04); return [ndvi]; } It does not have to be these two scripts specifically, but if anyone has any suggestions on how to effectively combine these two i’d appreciate it. Thank you!

Hi,this file (from product S2A_MSIL2A_20201104T083131_N0214_R021_T35PMP_20201104T110428)is corrupted: s3://sentinel-s2-l2a/tiles/35/P/MP/2020/11/4/0/R10m/B04.jp2 Cheers,Daniele

I have three questions regarding this topic:(1) How detect Crop Type using sentinel hub(2) How Crop types can be identified using vegetation indices(3) How collect NDVI Data from sentinel hub

I am downloading Sentinel-2 L1C and L2A data from AWS public datasets, transferring approximately 1TB of data monthly from AWS to my office. According to the "Requester pays" policy, I should be charged for "data transfer fees from AWS to the internet".However, the AWS bill I received does not include this charge. Specifically, the data transfer metrics for the Frankfurt region show 0GB.My question is: Are users no longer required to pay data transfer fees? Has Planet assumed responsibility for these costs? Thank you.Additionally, my download command is: aws s3 cp requester s3://sentinel-s2-l2a/... The download succeeds without adding "--request-payer" to the command.

Hello,I'm experiencing an issue when attempting to add multiple tiles to a single BYOC Collection on both Sentinel Hub and Planet Insights Platform (Beta). When uploading tiles captured on different dates, explicitly specifying unique timestamps for each, I receive an error indicating a mismatch between the provided datetime and the original tile's datetime.For example, I have tiles dated September 8, September 13, and September 18. When attempting to upload these tiles, the system successfully ingests the first tile (September 8) but returns errors for the subsequent tiles (September 13 and 18). The error message suggests that the system cannot locate the initial tile from September 8, despite it being clearly uploaded and visible.This behavior persists whether using the dashboard interface or making API requests. I followed the instructions outlined in the 'Add multiple tiles to a single collection' section of the Sentinel Hub documentation: 

I have access to the PlanetScope daily data under the Education and Research. I would want to access it via an API on my Google Earth Engine (GEE) cloud project where I would calculate variables using it such as NDVI then extract pixels for my modeling workflow. without necessarily downloading the full images but extracting portions (pixels) that will form my TFRecords. How may I do this?