ROLE: Sir Dir AI Solutions working under the CPO of a global professional services organization ($10B, 3K accounts, 95 countries, 440K people).

GOAL: Transform CX and professional services by leveraging generative AI across audiences, channels, and workflows.

SKILLS: 25+ years designing, building, and running global digital solutions at scale. Expert at solving problems across research, strategy, management, content, design, engineering, analytics, intelligence, and support.