Hi,I have had front in my company for 10 years, however, I never really understood all the capabilities. I now need to figure out of I can actually wo

Forum|Forum|2 months ago

1497

Creating a rule that will assign to a teammate or forward an email to a teammate if they are not on Front

Hello!I wanted to create a rule with a ‘Rule set data’ using keywords to assign to a specific teammate who are on Front, but there are some keyword ru

Forum|Forum|2 months ago

1745

Smart QA

We have enabled smart QA for our customer service team, but we noticed that some internal emails are affecting the scores and we can`t get a real pict

Forum|Forum|2 months ago

944

Adding Conversations to Company Conversation History

Is it possible to add/connect internal conversations about a company to the conversation history in Front?Example:Internal E-Mail conversation about c

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324

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elodie_duquesneRookie

Product Q&A

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1 hour ago

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hlaneConversationalist

[Open access] Inbox redesign

Subject Line - Feature Request

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1 day ago

Marvin K.Conversationalist

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tmusselmanConversationalist

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gary_merranRookie

Product Q&A

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kathleenRookie

Get started on Front

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kathleenRookie

Workflows discussion

Is it possible to route based on dollar amounts inside a PDF attachment?

Hi everyone,I'm currently setting up Front for a Manufacturer's Rep agency in the HVAC/Plumbing industry. We have a specific workflow where "Stocking Orders" (POs over $25,000) need to be routed differently than standard daily orders.The challenge is

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ckosterConversationalist

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Schedule Send

Is there a way to schedule send an email on condition the recipient did not reply yet?

jesperRookie

Is there a way to have e specific signature for mobile? like media queries

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6 days ago

JudyJConversationalist

Workflows discussion

All tab within tags

Hello,I would like to share my wish to have an “ALL” tab within every Tag.Currently when within a tag you have to look in Open, Snoozed, Archived, Trash or Spam. It would be amazing to have an “ALL” tab where everything is listed. It would save a lo

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Front users

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elodie_duquesneRookie

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conniechenFronteer

[Open access] Inbox redesign

Provide feedback on our team’s roadmap

Welcome back and happy new year! I hope 2026 brings you and your loved ones abundant health and happiness.My team is currently mapping out our upcoming priorities for the core inbox experience. I want to bring you into the process early to ensure wha

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18 hours ago

helenaCommunity Manager

Announcements

Product recap webinar: January ‘26 EditionRecording

We’ve shipped 15+ product updates designed to make support teams faster, clearer, and more consistent in Front, all inspired by you. We go over them all here: You’ll see the latest features, including:A faster, clearer inbox that cuts through the noi

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samfromfrontFronteer

AHA idea https://front.aha.io/ideas/ideas/PRD-I-9532New

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hlaneConversationalist

[Open access] Inbox redesign

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1 day ago

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samfromfrontFronteer

AHA idea https://front.aha.io/ideas/ideas/PRD-I-9530New

added idea PRD-I-9530 Preview automatically collected inputs in macros / connectors — Idea submitted in AHA and pushed to Insided via API

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1 day ago

Marvin K.Conversationalist

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Javier - Developer RelationsCommunity Manager

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gary_merranRookie

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