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×TL;DR We have launched Slack ChatOps in Compass Hi Everyone, Following our previous update on launching more Operations features in Compass, we are super pleased to announce that Slack ChatOps f...
The ultimate goal is to add Teams automatically to Responders when Customer Locations (as Assets so options can be limited when viewed by the requestor) are selected. What I've done is duplicate Cust...
i recently added a paid member to our Trello workspace , but I noticed that 10,000 operations were not added as expected. This appears to be an issue, and I would appreciate your assistance in r...
Does anyone have any recommendations for managing a product with multiple teams? Ops focused and Agile focused? One team is prioritizing items and the other prioritizes their own but some of t...
TL;DR - we have launched a few more Operations features in Compass Hello everyone! Following our Limited Availability release in October, we are super pleased to announce the launch of a...
Hello, I’ve heard that adding paid members to our workspace can increase the automation limit by an additional 10,000 operations, up to a total of 200,000 or 250,000 operations. C...
Compass Operations gives teams context-rich alerts and on-call features alongside a complete software catalog. Pairing alerts with critical info like service ownership, dependencies, and scorecards m...
Operations is quite powerful, but I'm missing something really basic. You can configure five days a week, which is great. However we want our schedule to be a little more custom apparently. 1. E...
...ocument, it makes specific reference to creating an API key via the API Key Management documentation for OpsGenie. Since my company is using JSM-Operations, I'd like to k...
Based on incoming alerts, Operations/OpsGenie will notifiy users via voice calls, if so configured. Is there an option to extend the ring duration? After 1:32min our Jira instance hangs up the c...
I have four teams in Operations. Alphas, Betas, Deltas and Gammas. Each team has a sync with the same JSM project. e.g. Alphas sync with Project 1, Betas sync with Project 1, Deltas s...
Quick question about the new Operations etc. I have a 3rd party source that is creating alerts. From them, we are creating issues - works as it should. The problem is with this - 3rd party i...
...ne location. Having this information makes it easier to triage, understand impact, and collaborate so you can resolve issues quickly and get back to sleep faster. Get ready to streamline operations b...
Good morning, We are receiving in the past few days random errors from Bamboo Data Center instance that are shutting down the service but are strange, because we don't have changed anything in...
Hello, I have recently clicked the button to start the move from OpsGenie to Operations within the Teams in JSM. I am trying to figure out how to create an alert for a team when a specific value to a...
Hello! Our team is currently in the process of testing/validating the migration of Opsgenie to Operations in our sandbox environment. We still have Operations on and completed the migration. I did a...
We’re excited to share that the new issue & alert remediation capabilities we shared earlier this month are now GA for all eligible customers. This includes: 🆕 Action - Delay: One of our mos...
Summary As Opsgenie is being consolidated into Jira Service Management there are some steps you need to take to ensure a complete migration to JSM Operations from Opsgenie. If this is not c...
...nd I work on enhancing automation capabilities as it pertains to alert and incident management. At Atlassian, we are very keen to know about your operations journey from receiving the alert, t...
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