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×...or Compass is now available to wider audience. Compass customers can now use the existing Compass Slack application to receive notifications for their alerts and also take actions on them directly f...
...et an email stating there is a security alert (Alert ID: Alert-95) with the details of the logon. This is a useless email to us, but I can see no way of turning it off. Can I customise what email alerts...
Hello, I'd like using Alerts feature with forms to manage asset conflicts effectively. Specifically, when selecting an asset for a period (via a date and time field) I would like to receive an a...
...ebruary 2025. 1. Maintenance In Compass, Alerts can be generated from several sources. Integrations, policies and Syncs are three of the most used sources, and there can be several such sources c...
Compass Operations gives teams context-rich alerts and on-call features alongside a complete software catalog. Pairing alerts with critical info like service ownership, dependencies, and scorecards m...
...ypes 📚 Set standards faster with the scorecard library 🗓️ Mark your calendars for Team '25 💡 Streamline ops with alerts and on-call in Compass 🔨 Build your own Forge app for C...
Hello, we currently have alerts coming in from Zabbix into an alerts table produced to a team. I was curious if there was a way that these can be deleted out from agents view daily (deleting), but s...
One of its useful features is the ability to attach notes to alerts, providing crucial context during incident response. There are exciting opportunities for enhancement in how these note n...
In the new JSM Alerts, the option to add a person as on override is not available. Cannot type in a new name for shift override. The box is greyed out. See screenshot....
...phone call comes in. I can't find a place in JSM project setting or the alerts screen to set under what condition a phone call is triggered (also I noticed that alerts don't have the customer name, b...
Simple question, but ultimately I'm confused. Details are below. Any help is appreciated. --- Before migrating to the new Jira alerts, we had OpsGenie "integrations" for each team (a...
TL;DR - Alerts and On-call features in Compass are now open to a wider audience and with many more features Hi everyone! In August, we announced the Early Access Program for Alerts and O...
We are setting up our JSM instance to handle our incidents and alerts, moving away from OpsGenie. In testing, we have turned on the responder alerts, and these are working fine, but we would l...
We have switched from Opsgenie to JSM and my colleague wants to set up methods of alerts notifications. But he cannot see the Alert tab in the left menu as I am. What could cause this? How to fix i...
...lerted for all Incidents alerts that come in. I have set this up, but it now appears that Operations are listed as the sole responder for Alerts now. In the screenshot below, we have two Alerts. O...
We’re excited to share that the new issue & alert remediation capabilities we shared earlier this month are now GA for all eligible customers. This includes: 🆕 Action - Delay: One of our mos...
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