[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ custom_padding=”0px||0px|” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” module_class=” et_pb_row_fullwidth” _builder_version=”4.20.2″ width_tablet=”80%” width_phone=”80%” width_last_edited=”on|desktop” max_width_tablet=”80%” max_width_phone=”80%” max_width_last_edited=”on|desktop” custom_padding=”0px|50px|0px|50px|false|false” custom_padding_tablet=”0px|25px|0px|25px|false|false” custom_padding_phone=”0px|0px|0px|0px|false|false” make_fullwidth=”on” custom_width_px=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.21.0″ custom_margin=”5rem|||” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Overview and Contents” module_id=”overview_content” _builder_version=”4.27.4″ custom_margin=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Additional Languages:<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Overview and Contents” module_id=”overview_content” _builder_version=”4.27.4″ text_line_height=”40px” custom_margin=”||80px||false|false” global_colors_info=”{}”]Product Sub-Processors:<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Overview and Contents” module_id=”overview_content” _builder_version=”4.27.4″ text_line_height=”40px” custom_margin=”||80px||false|false” global_colors_info=”{}”]General Command Alkon Business Sub-Processors:<\/strong><\/p>\n Google, Inc.<\/p>\n<\/td>\n Cloud provider and analytics<\/p>\n<\/td>\n U.S. and EU<\/p>\n<\/td>\n<\/tr>\n Microsoft Corp.<\/p>\n<\/td>\n Cloud provider, communications, and D365 platform<\/p>\n<\/td>\n U.S. and EU<\/p>\n<\/td>\n<\/tr>\n Salesforce.com, Inc.<\/p>\n<\/td>\n Customer relations management<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n OpsGenie<\/p>\n<\/td>\n Support operations<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Genesyscloud<\/p>\n<\/td>\n Support operations<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Cloudcraft<\/p>\n<\/td>\n Support operations<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Elastic Cloud<\/p>\n<\/td>\n Support operations<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Logz.io<\/p>\n<\/td>\n Support operations<\/p>\n<\/td>\n U.S., Ireland and Germany<\/p>\n<\/td>\n<\/tr>\n Statuscast<\/p>\n<\/td>\n Uptime reporting<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Dell Boomi<\/p>\n<\/td>\n Integration platform<\/p>\n<\/td>\n U.S. and UK<\/p>\n<\/td>\n<\/tr>\n Cookiebot<\/p>\n<\/td>\n Cookie permissions management<\/p>\n<\/td>\n Denmark<\/p>\n<\/td>\n<\/tr>\n Pardot<\/p>\n<\/td>\n Marketing automation<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n cVent<\/p>\n<\/td>\n Event management<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Unbounce<\/p>\n<\/td>\n Landing page generator<\/p>\n<\/td>\n Canada<\/p>\n<\/td>\n<\/tr>\n SurveyMonkey<\/p>\n<\/td>\n Customer surveys<\/p>\n<\/td>\n U.S. and EU<\/p>\n<\/td>\n<\/tr>\n Jotform<\/p>\n<\/td>\n Form building<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Workato<\/p>\n<\/td>\n Business integration and automation<\/p>\n<\/td>\n U.S., U.K. and Ireland<\/p>\n<\/td>\n<\/tr>\n Cleverstory\/Paperflite<\/p>\n<\/td>\n Marketing automation<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Pathfactory<\/p>\n<\/td>\n Marketing automation<\/p>\n<\/td>\n U.S. and Canada<\/p>\n<\/td>\n<\/tr>\n Gong.io Inc.<\/p>\n<\/td>\n Sales support<\/p>\n<\/td>\n U.S. and Ireland<\/p>\n<\/td>\n<\/tr>\n Druva Inc.<\/p>\n<\/td>\n Data backup<\/p>\n<\/td>\n U.S., Ireland and U.K.<\/p>\n<\/td>\n<\/tr>\n HubSpot, Inc.<\/p>\n<\/td>\n Customer relations management<\/p>\n<\/td>\n U.S.<\/p>\n<\/td>\n<\/tr>\n Wix.com Ltd.<\/p>\n<\/td>\n Marketing automation<\/p>\n<\/td>\n U.S. and Israel<\/p>\n<\/td>\n<\/tr>\n WhatsApp Business<\/p>\n<\/td>\n Customer communications<\/p>\n<\/td>\n U.S. and Ireland<\/p>\n<\/td>\n<\/tr>\n DocuSign<\/p>\n<\/td>\n Business automation<\/p>\n<\/td>\n U.S., UK and EU<\/p>\n<\/td>\n<\/tr>\n Lusha<\/p>\n<\/td>\n Marketing automation<\/p>\n<\/td>\n U.S. and UK<\/p>\n<\/td>\n<\/tr>\n Command Alkon Affiliates<\/p>\n<\/td>\n CAI customer support<\/p>\n<\/td>\n U.S., Colombia, India, Malaysia<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n [\/et_pb_text][et_pb_text admin_label=”Overview and Contents” module_id=”overview_content” _builder_version=”4.27.4″ text_line_height=”40px” custom_margin=”||80px||false|false” global_colors_info=”{}”]<\/p>\n\n
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\n Sub-Processor<\/strong><\/td>\n Description of Processing<\/strong><\/td>\n Location(s)<\/strong><\/td>\n Product(s)<\/strong><\/td>\n<\/tr>\n<\/thead>\n\n \n Amazon Web Services<\/td>\n Cloud data storage<\/td>\n U.S. and EU<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex), MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting (f\/k\/a TicketPro), Load Assurance (f\/k\/a COMMANDassurance), HaulIt, BuildIt, TFleet, Integrated Trucking<\/td>\n<\/tr>\n \n Zello Inc.<\/td>\n Push-to-talk wireless communications<\/td>\n U.S.<\/td>\n TrackIt, TFleet<\/td>\n<\/tr>\n \n 42Gears Mobility<\/td>\n SureMDM\/Mobile device management<\/td>\n U.S. and India<\/td>\n TrackIt, TFleet<\/td>\n<\/tr>\n \n Whatfix<\/td>\n User surveys<\/td>\n India<\/td>\n Command Cloud (f\/k\/a Connex), TrackIt<\/td>\n<\/tr>\n \n SingleStore<\/td>\n Data index provider<\/td>\n U.S., UK and India<\/td>\n Command Cloud (f\/k\/a\/ Connex)<\/td>\n<\/tr>\n \n MongoDB\/Atlas<\/td>\n Database program\/data storage<\/td>\n U.S. and Ireland<\/td>\n MOBILEticket, MOBILEjobsite, MOBILEcommerce, TFleet<\/td>\n<\/tr>\n \n Mailchimp<\/td>\n E-mail communications<\/td>\n U.S.<\/td>\n MOBILEticket, MOBILEjobsite, MOBILEcommcerce, Integrated Trucking<\/td>\n<\/tr>\n \n Google LLC<\/td>\n Google cloud messaging mobile SDK notifications\/maps and OCR<\/td>\n U.S.<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex), Ticket Accounting (f\/k\/a TicketPro), Integrated Trucking<\/td>\n<\/tr>\n \n Apple, Inc.<\/td>\n Apple push notification service mobile SDK notifications<\/td>\n U.S.<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex)<\/td>\n<\/tr>\n \n Tableau\/Salesforce<\/td>\n Visualization and page generator<\/td>\n U.S.<\/td>\n Command Cloud (f\/k\/a Connex), Load Assurance (f\/k\/a COMMANDassurance)<\/td>\n<\/tr>\n \n Microsoft Azure<\/td>\n Reporting through PowerBI<\/td>\n U.S.<\/td>\n Command Cloud (f\/k\/a Connex), TFleet<\/td>\n<\/tr>\n \n Mailgun Technologies, Inc.<\/td>\n Outbound e-mail communications<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n Cloudinary Ltd.<\/td>\n Image CDN\/optimization<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n Heroku, Inc. (owned by Salesforce)<\/td>\n Data storage<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro), Integrated Trucking<\/td>\n<\/tr>\n \n OCR.Space<\/td>\n OCR<\/td>\n Germany<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n Plivo, Inc.<\/td>\n SMS messaging<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n SumoLogic<\/td>\n Support operations<\/td>\n U.S.<\/td>\n TFleet, Integrated Trucking<\/td>\n<\/tr>\n \n New Relic<\/td>\n Support operations<\/td>\n U.S.<\/td>\n Integrated Trucking<\/td>\n<\/tr>\n \n Auth0<\/td>\n Integration authentication<\/td>\n U.S. and Ireland<\/td>\n Optimization<\/td>\n<\/tr>\n \n Rollbar Inc.<\/td>\n Logging and monitoring<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro), Integrated Trucking<\/td>\n<\/tr>\n \n ScoutAPM<\/td>\n Logging and monitoring<\/td>\n U.S.<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n ISE Fleet Services<\/td>\n Hours of service\/DVIR<\/td>\n U.S.<\/td>\n TrackIt, TFleet<\/td>\n<\/tr>\n \n Gorilla Safety Fleet Management<\/td>\n Hours of service\/DVIR<\/td>\n U.S.<\/td>\n TrackIt<\/td>\n<\/tr>\n \n FullStory<\/td>\n Analytics and session replay<\/td>\n U.S. and UK<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex), MOBILEsales, MOBILEticket, MOBILEjobsite, Ticket Accounting (f\/k\/a TicketPro), Load Assurance (f\/k\/a COMMANDassurance)<\/td>\n<\/tr>\n \n Alchemer (f\/k\/a SurveyGizmo)<\/td>\n Surveys<\/td>\n U.S. and U.K.<\/td>\n Command Cloud (f\/k\/a\/ Connex)<\/td>\n<\/tr>\n \n Crashlytics<\/td>\n Analytics<\/td>\n U.S.<\/td>\n TFleet<\/td>\n<\/tr>\n \n eSquare<\/td>\n MDM<\/td>\n U.S.<\/td>\n TFleet<\/td>\n<\/tr>\n \n CalAmp<\/td>\n Fleet management<\/td>\n U.S. and U.K.<\/td>\n TFleet<\/td>\n<\/tr>\n \n Oracle<\/td>\n Database server<\/td>\n U.S. and EU<\/td>\n TFleet<\/td>\n<\/tr>\n \n Rogers<\/td>\n Wireless data communications<\/td>\n Canada<\/td>\n TFleet<\/td>\n<\/tr>\n \n Soti<\/td>\n Enterprise mobility solutions<\/td>\n U.S. and EU<\/td>\n TFleet<\/td>\n<\/tr>\n \n Twilio\/SendGrid<\/td>\n SMS messaging<\/td>\n U.S. and Ireland<\/td>\n Integrated Trucking, Command Cloud (f\/k\/a Connex)<\/td>\n<\/tr>\n \n CloudAMQP<\/td>\n Data cache<\/td>\n EU<\/td>\n Integrated Trucking<\/td>\n<\/tr>\n \n Sentry<\/td>\n Logging and monitoring<\/td>\n U.S. and EU<\/td>\n Integrated Trucking<\/td>\n<\/tr>\n \n PubNub Inc.<\/td>\n Logging and monitoring<\/td>\n U.S. and UK<\/td>\n Command Cloud (f\/k\/a Connex)<\/td>\n<\/tr>\n \n Noregon TripVision<\/td>\n Engine fault code analysis and vehicle maintenance reminder\/reporting<\/td>\n U.S.<\/td>\n TrackIt<\/td>\n<\/tr>\n \n Genesyscloud<\/td>\n Support operations<\/td>\n U.S.<\/td>\n Command Cloud (f\/k\/a Connex)<\/td>\n<\/tr>\n \n Files.com<\/td>\n FTP server\/UI<\/td>\n U.S., UK and Germany<\/td>\n Ticket Accounting (f\/k\/a TicketPro)<\/td>\n<\/tr>\n \n MetTel<\/td>\n Cellular provider<\/td>\n U.S.<\/td>\n TrackIt, TFleet, Integrated Trucking<\/td>\n<\/tr>\n \n Salesforce.com, Inc.<\/td>\n Customer relations management<\/td>\n U.S.<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex), MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting (f\/k\/a TicketPro), Load Assurance (f\/k\/a COMMANDassurance), HaulIt, BuildIt, TFleet, Integrated Trucking<\/td>\n<\/tr>\n \n WhatsApp Business<\/td>\n Customer communications<\/td>\n U.S. and Ireland<\/td>\n TrackIt, Command Cloud (f\/k\/a Connex), MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting (f\/k\/a TicketPro), Load Assurance (f\/k\/a COMMANDassurance), HaulIt, BuildIt, TFleet, Integrated Trucking<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n \n\n
\n Sub-Processor<\/strong><\/td>\n Description of Processing<\/strong><\/td>\n Location(s)<\/strong><\/td>\n<\/tr>\n<\/thead>\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n