FAQ
What types of services can I find on CoLocal?
Our online yellow pages platform provides information on various professional services, including home repairs, cleaning, moving, and pest control, among others. Users can search for service providers on CoLocal to find the right solutions for their needs.
How do I search for service providers on the platform?
You can use the search function on CoLocal by entering relevant services or keywords. The system will display a list of corresponding service providers. Additionally, you can filter by location to find the nearest providers.
Do I need to register an account to use the platform?
Not necessarily. You can browse and search for service providers on CoLocal for free without registering. However, if you wish to save or follow specific service providers, you'll need to register an account.
How do you ensure the qualifications and credibility of the service providers?
CoLocal conducts rigorous screening, and all service providers listed on our online yellow pages undergo background checks, license verification, and other processes. We also provide user ratings and reviews for you to consider other users' experiences.
How do I contact the service providers I find on the platform?
You can find the contact information of each service provider on their detailed information page, including phone numbers, email addresses, and official websites. You can directly contact them for more information about their services and quotes.
Are there any fees associated with using the platform?
Accessing information about service providers on our online yellow pages is completely free. However, if you ultimately choose to work with a service provider, you will need to pay the corresponding fees based on their pricing structure. These fees are paid directly to the service provider, and CoLocal does not charge any intermediary fees.
As a service provider, how do I list my business on the platform?
You can register as a service provider on CoLocal and submit relevant information, including company name, contact information, service types, etc. After our review, your business will be added to our online yellow pages, making it easier for users to find and contact you.
If I am not satisfied with the service from a provider, how can I provide feedback?
You can write a review for the service provider on CoLocal, sharing your experience and thoughts. We encourage users to provide genuine and objective feedback to help others make informed decisions. If you encounter severe issues, we recommend communicating directly with the service provider or seeking legal assistance when necessary.
What should I do if I can't find the service I need on the platform?
If you cannot find the required service on CoLocal, try expanding your search or using other relevant keywords. You can also contact our customer support team at any time, and we will be happy to assist you.
Can I get customized or special-needs services through the platform?
You can check the service details of service providers when searching to determine if they offer customized or special-needs services. If you have any questions, we recommend contacting the relevant service provider directly for more detailed information.
If I have questions or problems using the platform, how can I get help?
If you encounter any issues while using the platform, please feel free to contact our customer support team. You can reach us through the contact options on the platform or via email, and we will be more than happy to answer your questions and provide assistance.