📑 Comments on ClassDojo controversy

Bookmarked Comments on ClassDojo controversy (code acts in education)

The educational app ClassDojo has been the target of articles in several British newspapers. The Times reported on data privacy risks raised by the offshoring of UK student data to the US company–a story The Daily Mail re-reported. The Guardian then focused on ClassDojo promoting competition in classrooms. All three pieces have generated a stream of public comments. At the current time, there are 56 comments on the Mail piece, 78 at The Times, and 162 on The Guardian. I’ve been researching and writing about ClassDojo for a couple of years, on and off, and was asked some questions by The Times and The Guardian. So the content of the articles and the comments and tweets about them raise issues and questions worth their own commentary–a response to key points of controversy that also speak to wider issues  with the current expansion of educational technology across public education, policy and practice. ClassDojo has also now released its own response and reaffirmation of its privacy policy.

Ben Williamson addresses a number of questions leveled at Class Dojo, especially in light of the current concern around data. One of the points that he makes that really stuck out was the notion of ‘sensitive data’. Often this is defined by privacy, however as Williamson explains the collection of data over time actually has the potential to turn the seemingly arbitrary into sensitive data.

ClassDojo has been dealing with privacy concerns since its inception, and it has well-rehearsed responses. Its reply to The Times was: ‘No part of our mission requires the collection of sensitive information, so we don’t collect any. … We don’t ask for or receive any other information [such as] gender, no email, no phone number, no home address.’ But this possibly misses the point. The ‘sensitive information’ contained in ClassDojo is the behavioural record built up from teachers tapping reward points into the app.

Williamson does however close with a warning, that with GDPR coming in, ‘data danger’ is quickly becoming its own genre:

The risks of ‘data-danger’ for children reported in the articles about ClassDojo doubtless need to be viewed through the wider lens of media interest in social media data misuses following the Facebook/Cambridge Analytica scandal. This presents opportunities and challenges. It’s an opportunity to raise awareness and perhaps prompt efforts to tighten up student privacy and data protection, where necessary, as GDPR comes into force. ClassDojo’s response to the controversy raised by the press confirmed it was working on GDPR compliance and would update its privacy policy accordingly. Certainly 2018 is shaping up as a year of public awareness about uses and misuses of personal data. It’s a challenge too, though, as media coverage tends to stir up overblown fears that risk obscuring the reality, and that may then easily be dismissed as paranoid conspiracy theorizing. It’s important to approach ed-tech apps like ClassDojo–and all the rest–cautiously and critically, but to be careful not to get swept up in media-enhanced public outrage.

4 responses on “📑 Comments on ClassDojo controversy”

  1. Ben, I wonder how we can have a meaningful conversation about data, without it becoming cliched or hysterical, a point that you close with. I have been reflecting on this lately, concerned that there is a divided developing. Does it start with critical self-reflection or is this not enough? Is it more systemic, at a GDPR level? Still working through your book (for a second time). So many questions.

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  2. There are many challenges to sharing specific data in Google Sheets, some of these can be overcome using the QUERY formula.

    I attended a day recently continuing the look into ongoing reporting. One of the focuses involved reflecting on various points pf data. Something that stood out was the willingness of teacher to share data. Whether it be with students, teachers or parents, for some providing access can still be a challenge.
    I discussed this with a principal attending the day and one suggestion made is that it can be hard to share particular data, without sharing everyones data. This is especially the case when talking with parents or conferencing a student. An answer is using the QUERY formula.
    With Google the chosen platform, a lot of teachers store their data in Google Sheets.
    [googleapps domain=”docs” dir=”spreadsheets/d/e/2PACX-1vRxo2utujutnQHS3qkbv5WlhpdAZHgNHiC5eDDMMU9nvRCuChM2_axflwsJl7Tqe1A6kOYyI0YYHZQ6/pubhtml” query=”gid=0&single=true&widget=true&headers=false” width=”100%” height=”400″ /]
    QUERY combines a whole lot of functionality into the one formula. As David Krevitt explains:

    QUERY combines all of the capabilities of arithmetic functions (SUM, COUNT, AVERAGE) with the filtering abilities of a function like FILTER.

    It is a language developed by Google, using the principles of Structured Query Language (SQL).
    For example, you may wish to share the results of just one students:
    [googleapps domain=”docs” dir=”spreadsheets/d/e/2PACX-1vRxo2utujutnQHS3qkbv5WlhpdAZHgNHiC5eDDMMU9nvRCuChM2_axflwsJl7Tqe1A6kOYyI0YYHZQ6/pubhtml” query=”gid=22451332&single=true&widget=true&headers=false” width=”100%” height=”150″ /]
    To do this, you select the columns you want to copy from the MASTER tab and which value you wish to filter by:
    =QUERY(MASTER!A:F, "SELECT C,D,E,F WHERE A = 'Donna'", -1)
    If you wished to quickly create a tab for each student, Alice Keeler has created a script for generating tabs from a list. This personalised information can then be shared with students (see Jake Miller’s explanantion). Another thing to consider is to protect formulas by adjusting permissions at a celular level, as well as prevent others from copying the file, therefore getting the information that way.
    The other option is to create a dynamic selector involving either a name:
    [googleapps domain=”docs” dir=”spreadsheets/d/e/2PACX-1vRxo2utujutnQHS3qkbv5WlhpdAZHgNHiC5eDDMMU9nvRCuChM2_axflwsJl7Tqe1A6kOYyI0YYHZQ6/pubhtml” query=”gid=1390882743&single=true&widget=true&headers=false” width=”100%” height=”150″ /]
    Or even a whole form:
    [googleapps domain=”docs” dir=”spreadsheets/d/e/2PACX-1vRxo2utujutnQHS3qkbv5WlhpdAZHgNHiC5eDDMMU9nvRCuChM2_axflwsJl7Tqe1A6kOYyI0YYHZQ6/pubhtml” query=”gid=1541349550&single=true&widget=true&headers=false” width=”100%” height=”300″ /]
    These options might be used when working with colleagues or talking with parents. You are able to bring up just the information required. Depending on the data, you can also create dynamic charts. One other benefit to using the QUERY formula is that it allows you to quickly and easily reorder the representation of data. So lets say ‘F’ is associated with literacy testing and you would like that at the start. Rather than writing SELECT C,D,E,F you would write SELECT F,C,D,E.
    This is only the tip of the iceberg of what the QUERY formula can do. For more information, see posts from Ben Collins and David Krevitt. Collins also ran two webinars, which you can go back and watch. One on the basics, while the other getting a bit more complicated.

    One thing to note when using Google Sheets to store data is what sort of information you are collecting. In some districts and regions there are issues raised about storing ‘sensitive data’ in platforms like Google.
    Reflecting on Class Dojo, Ben Williamson explains that ‘sensitive’ can be the consequence of collecting data:

    The ‘sensitive information’ contained in ClassDojo is the behavioural record built up from teachers tapping reward points into the app.

    This same concern needs to be considered in regards to Sheets, especially with the changes being brought about by GDPR.

    As always, comments welcome. Webmentions too.

    If you enjoy what you read here, feel free to sign up for my monthly newsletter to catch up on all things learning, edtech and storytelling.
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    Sharing Data is Easy with QUERY
    by Aaron Davis is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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  3. This discussion of big data reminds me a comment by Ben Williamson in regards to ‘sensitive’ data captured by Class Dojo:

    ClassDojo has been dealing with privacy concerns since its inception, and it has well-rehearsed responses. Its reply to The Times was: ‘No part of our mission requires the collection of sensitive information, so we don’t collect any. … We don’t ask for or receive any other information [such as] gender, no email, no phone number, no home address.’ But this possibly misses the point. The ‘sensitive information’ contained in ClassDojo is the behavioural record built up from teachers tapping reward points into the app.

    It would seem that sometimes it is not the comments on social media we make or the food that we purchase from Uber Eats, but the actual purchasing of such items that matters. To focus on the noun, ignores the ‘information’ provided by the verb.

  4. My Month of November
    It is always odd coming to the end of the year, but not being in a school. We have continued to grapple with scalability, reviewing workflows to identify gains. I have also spoken to a few schools about what they are doing next year.
    It feels like every month is eventful. Makes me wonder if in part this is a mindset? Ms 2 graduated in swimming and will skip the next class. This means I will no longer need to get in the water. Ms 7 had her yearly keyboard recital. It is always fascinating watching her learn her pieces and develop confidence over time. Practice makes perfect? Lastly, we had some issues with our roof, which involved water getting into the house.
    Personally, I think this is the first month in a long time where I have not written any long form posts. I have started a few drafts and written some lengthy comments on other posts, but never really found the time and energy to finish gathering my thoughts on anything.
    In regards to music, I have been listening to the new album from Muse, as well as the VAST compilation, featuring a range of Australian artists. In addition to this, I have found myself listening to a lot of old St. Vincent.

    Here then are some of the thoughts that have also left me thinking. Based on some feedback, I have tried something different for this edition …
    Education
    Image via “Dialling” by Oblong https://flickr.com/photos/oblongpictures/5685283018 is licensed under CC BY-NC-SA | Quote via Future Tense’s Reflections on the Smart Phone
    Making change in education – champions are for charlatans: Dave Cormier reflects upon the change approach of “working with the ‘willing’ first” and wonders if this is wrong approach. Rather than sustainable change, focusing on the guaranteed +1 is both unethical and creates a super star culture. Something I have touch d upon in the past. Cormier instead argues that the focus needs to be on long term change, with a plan to solve an actual problem. Associated with this, it is important to make space for such change, what Tom Barrett describes as innovation compression. This is also something that I have discussed in regards to my concern about ‘great teachers’. Rather than the right teacher, I would argue that we need to focus on the right culture and environment. Cormier also addresses this in regards to the complex versus the complicated.
    ePortfolios: Competing Concepts: Tom Woodward addresses a number of considerations associated with ePortfolios, including strategy, audience, ownership and privacy. Woodward provides a lot of nuance throughout his discussion and provides a number of examples to support this. It is a worthy addition to the discussion of ongoing reporting and ways to blog. Woodward also reflected on the skills required for living online.
    Twenty things I wish I’d known when I started my PhD: Lucy Taylor provides some suggestions of things to consider when starting a PhD, such as identifying a work/life balanace, set yourself goals early, write down everything and backup your work. This reminds me of posts from Gayle Munro and Deborah Netolicky sharing some of their experiences.
    The plastic backlash: what’s behind our sudden rage – and will it make a difference?: Stephen Buranyi unpacks the worldwide rage against plastic. This is a part of the wider discussion of global warming. Whether it be in the drinking water or the ocean tip, rubbish has become an important conversation.
    QandA:‘what works’ in ed with Bob Lingard, Jessica Gerrard, Adrian Piccoli, Rob Randall,Glenn Savage (chair): Glenn Savage chairs a conversation with a varied group of voices discussing impact of evidence, Think Tanks and NAPLAN on education.
    Technology
    Image via “Dialling” by Oblong https://flickr.com/photos/oblongpictures/5685283018 is licensed under CC BY-NC-SA | Quote via Future Tense’s Reflections on the Smart Phone
    Reflections on the smart phone: Antony Funnell speaks with Professor Genevieve Bell, Ariel Bogle, Distinguished Professor Larissa Hjorth and Emma Bennison about the history and affordances of the smart phone. They discuss the walled garden created by apps, the way devices inform our humanness, the cross-cultural appropriation of new technologies, support for accessibility and the surveillance built in. I have been thinking a lot about smart phones lately, especially while reading James Bridle’s New Dark Age and Adam Greenfield’s Radical Technologies. The conversation that I think is interesting is whether there is a future beyond the templated self produced by a handful of social silos.
    Checking Out Online Shopping (IRL Podcast): Manoush Zomorodi investigates the big data associated with shopping online and off. This reminds me a comment by Ben Williamson in regards to Class Dojo that ‘sensitive’ data is often about how as much as what is captured.
    Secrets of the Edu-Twitter Influencers: This is a reflection from a number of educational ‘thought leaders‘. What stood out was the intent of self-promotion that many started their journey with. One thing that I found interesting was how much time different people spend. It makes me think that being a ‘thought leader’ is something that needs to be maintained.
    Why people troll others online: Ian O’Byrne discusses some of the reasons why people troll online and how to respond to them. For a deeper look at the types of trolls, read Molly Hill’s post.
    Avoiding the Lock-in Effect in WordPress: Antonio Villegas discusses much-dreaded lock-in effect that can occur with WordPress when utilising a particular feature provided by a plugin.
    Avoiding the Lock-in Effect in WordPress: In this extract from The Curse of Bigness: Antitrust in the New Gilded Age (Columbia Global Reports), Tim Wu explains how today’s monopolies were able to avoid regulation. He give the particular example of Facebook and Instagram:
    Storytelling and Reflection
    Image via “Lego Subway” by Friscocali https://flickr.com/photos/friscocali/6906585459 is licensed under CC BY-NC | Quote via When Elon Musk Tunnels Under Your Home by Alana Semuels
    When Elon Musk Tunnels Under Your Home: Alana Semuels explores the intricacies associated with Elon Musk’s boring project in Los Angeles. She highlights the many ways in which innovation is able to bypass the rules and regulations that hamper the development of public infrastructure. For me this is highlighted by fifty year plan associated with transport in Melbourne. I agree with Semuels’ that it would be better to see such time and money spent supporting the state, rather than endlessly trying to circumvent it.
    Should we really all fly less?: Diego Arguedas Ortiz discusses a recent study unpacking the individual actions that can help lead to climate change. Some of these actions include taking public transport, invest in renewable energies, eat less meat and stop flying. If this is too much then Arguedas Ortiz provides a list of actions to offset your activities. On the flipside, Martin Lukacs argues that individual action is a con and that what is really needed is collective action.
    Zambia may serve as a crystal ball for countries looking to deal with Beijing: Siobhan Heanue reports on China’s growing influence in Zambia. This is part of the Belt and Road Initiative. Even more interesting than Chinese ownership (do they own the third world?) was the ownership of business for 20 years. This investment, both private and state, is nothing new and is a part of a long-term strategy. It would be fascinating to see a breakdown of Chinese investment and ownership from around the world.
    ‘A wall built to keep people out’: the cruel, bureaucratic maze of children’s services: Jake Anderson recounts the journey associated with gaining support for their daughter, who has ASD. One of the things that stood out was the blur between private and public connected with the privatization of government contracts.
    Dropping Acid: Shuja Haider talks about the sounds and methods associated with Acid House music. Along with the TR808 and the Line 6 DL4, this article documents the place of the TB303 on modern music.
    Focus on #CPDin140

    I have been following Ian Guest’s research into the potentials associated with Twitter in regards to teacher professional development for a few years. Having submitted his thesis, Guest has been openly unpacking his work in a series of posts in preparation for his viva. Here is a summary of those posts:

    Thesis submitted. Next steps: Ian Guest outlines what is next now that his thesis has been submitted, including developing responses to possible questions

    Thesis Abstract: Ian Guest provides a summary of his research, as well as an explanation of why he moved away from the traditional contents page.

    Foreword: Ian Guest provides a forward to provide preliminary explanation of terms like flâneur.

    Chapter 1: Introduction: Ian Guest breaks down the different parts of his research.

    Chapter 2: Hinterlands: Ian Guest provides a summary of the supporting and sustaining literatures which informs his research.

    Chapter 3: Sensibilities: Ian Guest explains his choice of flânography and how this sits with the Actor Network Theory.

    Chapter 4: Assembling methods #1: Ian Guest explains how he took on three methods of research – participant observation, semi-structured interviews, blog post analysis and interviews – but these were supplemented with additional methods which emerged during the study.

    Chapter 4: Assembling Methods #2: Ian Guest addresses questions of ethics, data management and analysis associated with his research.

    Introducing the Gatherings: Ian Guest explains that in presenting his work as ‘gatherings’, he has assembled a variety of actors and data, and through sociomaterial description, to produce ‘an adequate account.’

    Thesis submitted. Next steps: Ian Guest uses EduTweetOz as a catalyst for an examination of the parts associated with Twitter.

    Chapter 6: Gathering: Assembling actors, maintaining relationships: Ian Guest explores the sense of hygge found by many connected educators.

    Chapter 7: Gathering: It’s personal…: Ian Guest discusses some of the benefits and drawbacks to learning with Twitter he found through his research.

    Chapter 8: Retracing my steps: Ian Guest explains how professional development on Twitter is an ongoing process of assemblage in which actors like teachers and tweets, hashtags and hygge, communities and crib sheets, are bundled together, form, reform and break associations.

    Ethics revisited: Ian Guest revisits the question of ethics when researching in online environments in light of some of the challenges faced.

    Chapter 9: Concluding: Ian Guest discusses some of the implications and limitations, including four contributions to knowledge.

    Why did you undertake this study?: Ian Guest discusses the three nudges that led to his research.

    Can you summarise your findings in a few sentences?: Ian Guest summarises his research by providing answer to three key questions: How are professional learning practices of teachers on Twitter manifest, How does the Twitter social media platform support the professional learning practices of teachers, and How does professional learning practice extend beyond Twitter into the wider social media ecosystem and the ‘real’ world?

    Where did you make ‘the cut?’: Ian Guest discusses some of his choices and constraints associated with the field, the collection of data and the writing process.

    “Flânography? Isn’t it just an ethnography?”: Ian Guest documents some of the differences and similarities between flânography and ethnography, including impact on immersion, mobility and visibility.

    In your flânography, how should we conceive the ‘field?’: Ian Guest discusses the notion of field and how it is performed through the act of research.

    Which theoretical framings did you consider and why did you settle on ANT?: Ian Guest reflects on the various methods he explored, including communities of practice, connectivism and rhizomatic learning, and why he ended up choosing actor network theory.

    READ WRITE RESPOND #035
    So that is November for me, how about you? As always, happy to hear.
    Also, I am interested if anyone has any feedback on the style and structure of this newsletter. I would love to know if there are things that people like or if there are things that you would change?

    Cover image via JustLego101.

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