AI receptionist· Phone + WhatsApp
Claudia, the AI receptionist who always answers.
She answers your phone and WhatsApp with a warm, natural voice, day and night. She answers questions, books appointments, takes orders and rides, handles urgent jobs and calls your customers herself, so you and your team can keep working.
Not a recording: you're talking to Claudia herself.See plans from $29
Example: a customer asks for an appointment on WhatsApp and Claudia books it
- Day and night
- weekends too
- Phone + WhatsApp
- one assistant for both
- English and Dutch
- in your customer's language
- From $29
- a month, no setup fee
Sound familiar?
Every missed call is a customer who calls someone else.
You're busy with your work, and that's exactly when customers call and message. Claudia catches them, so you never miss anyone again.
The phone rings while you're busy
A customer in the chair, your hands full or on the road: you can't pick up. And not every caller tries again.
WhatsApp messages pile up
Questions about prices, hours and appointments stack up. Whoever waits hours for an answer goes elsewhere.
The same questions, all day long
How much is it, are you open, can I come by tomorrow? You or your staff type the same answers every day, time that should go to your work.
What Claudia does
One assistant for your phone and your WhatsApp.
Claudia knows your business: your services, prices and business hours. You choose what she does for you, and she helps your customers right away. Whatever your team needs to know is ready in the dashboard.
She answers the phone
Friendly, calm and in plain sentences, with no phone menu.
Answers WhatsApp
Voice notes and photos too. Choices appear as buttons, one tap to answer.
Books appointments in your calendar
From your business hours: only times that are free, classes and groups too until they're full.
Takes orders
Through your menu or product list in WhatsApp. The customer hears as soon as the order is ready or on its way.
Books stays and rides
A room, a tour or a taxi ride, with the dates and the pickup address. The customer hears when the driver is on the way.
Helps with a problem
She opens a ticket for your team, tells the customer where it stands and lets them know when it's solved.
Takes urgent jobs, day and night
Whoever is on call gets a WhatsApp message right away, and callers who need a person are put through.
Reminds by WhatsApp and phone
At the moments you choose, for example a day and an hour before. Confirming takes one tap.
Calls your customers herself
From your own number: to sell, remind someone of a payment, run a short survey or win back old customers.
Transfers when it matters
Callers who need a person get your team. Missed? She notes who called.
Catches new customers
Name, number and what they want, with a WhatsApp alert to your team.
How it works
Up and running in three steps.
Set Claudia up yourself in a few minutes, or let us do it for you. No technical knowledge needed.
Start free- 1
Choose what Claudia does
Reception, appointments, orders, rides, customer service or urgent jobs, and your industry. If you have a website, Claudia reads it and fills in your services, prices and hours for you.
- 2
Check what she knows
What's usual in your industry is already filled in. You change what isn't right, and Claudia only uses what's written there.
- 3
Claudia answers
Connect your WhatsApp or phone and try her free for 3 days. You see every conversation in the dashboard and take over whenever you want.
Your dashboard
Everything Claudia does, in one place.
On your computer or simply on your phone. Updated live, so you always know what's going on.
- Every call recorded and transcribed
- Appointments, orders, rides, jobs and leads
- A WhatsApp inbox where your team takes over
- A clear overview of your usage and costs
Today
Calls
18
Minutes
212
Leads
6
- +597 ••• 4410Appointment booked2:41
- WhatsApp · RaviOrder noted9:12 AM
- +597 ••• 8823Question answered1:12
- WhatsApp · AnishaNew lead8:47 AM
Transcript
CustomerCan I come by tomorrow for a haircut?
ClaudiaOf course! Tomorrow works at 10:00 AM or 2:30 PM. Which suits you better?
Customer2:30 please.
Example with made-up data
Claudia answers for Hair salons, Restaurants, Clinics, Hotels, Taxi companies, Dentists, Pharmacies, Garages, Supermarkets, Plumbers and electricians, Real estate agents, Bakeries, Gyms, Driving schools, Car rental, Insurers.
From a hair salon to a taxi company: if customers call or message you, Claudia handles them.
Who it's for
One Claudia for every job.
Choose what Claudia does for you, and your industry from 65: she starts with what's usual in your industry. More jobs? Every plan includes several Claudias.
Reception
Answers questions about your business and passes whoever wants something on to your team. For architects, lawyers, accountants, real estate agents, contractors and schools.
Appointments
Books, moves and cancels appointments, classes and groups too, and calls customers to remind them. For hair salons, dentists, clinics, physical therapists, garages and gyms.
Restaurant
Sends your menu in WhatsApp, takes orders and reservations, and tells the customer when the food is ready. For restaurants, snack bars, pizzerias and cafés.
Shop
Answers questions about products, prices and stock, and takes orders for pickup or delivery. For bakeries, pharmacies, supermarkets and hardware stores.
Stays and bookings
Takes bookings with the dates, the number of people and their wishes. For hotels, vacation rentals, tours, car rental and venues.
Rides
Books rides with the pickup, destination and time, and tells the customer when the driver is on the way. For taxi companies, airport transfers and couriers.
Customer service
Answers the everyday questions, opens a ticket for a problem and tells the customer where it stands. For telecom, utilities, online stores, banks and insurers.
Emergencies and repairs
Takes urgent jobs day and night and alerts whoever is on call right away. For plumbers, electricians, AC repair, locksmiths and towing.
Outbound calling
Calls a list of people from your own number: to sell, remind someone of a payment, run a survey or win back old customers.
Your business not listed?
Tell Claudia what you do, and she'll explain how she can help.
Claudia, a receptionist or a chatbot?
She's never too busy, never complains and never asks for a raise.
Your team does the work that needs people. Claudia handles the rest: the calls and messages that always come at the wrong moment.
Never too busy
Phone and WhatsApp at the same time, and nobody waits hours for an answer.
Never gets sick
No sick days and no vacations, so nobody has to fill in.
Never complains
Even the tenth time someone asks the same question, she stays friendly and patient.
Never asks for a raise
One fixed amount a month. No salary, vacation pay or overtime.
| What you get | Claudia | A receptionist | A menu chatbot |
|---|---|---|---|
| Available | 24 hours a day, 7 days a week | A receptionistDuring working hours | A menu chatbot24 hours a day |
| Understands your customer | Everyday questions, typos and voice notes | A receptionistYes | A menu chatbotOnly the options in its menu |
| Answers the phone | Yes, with a warm, natural voice | A receptionistYes, one call at a time | A menu chatbotNo |
| Several customers at once | Phone and WhatsApp at the same time | A receptionistOne customer at a time | A menu chatbotChats only |
| Gets it done | Books appointments, takes orders and rides, and notes leads in your dashboard | A receptionistIf there's time next to other work | A menu chatbotCollects answers to fixed questions |
| Everything recorded | Every call recorded and transcribed | A receptionistWhatever made it onto a note | A menu chatbotChat history only |
| A difficult question | She passes the customer to your team | A receptionistThat's where people are best | A menu chatbotThe customer gets stuck in the menu |
| Cost | From $29 a month, fixed | A receptionistSalary, vacation pay and overtime | A menu chatbotA monthly fee, plus someone to keep the menus up to date |
The Claudia method
Understands. Handles. Hands over.
Where a menu bot gets stuck and a receptionist helps one customer at a time, Claudia does three things in one conversation.
- 1
Understands
Your customer writes or talks the way they always do: typos, voice notes, English or Dutch. No menus, no “press 1.”
- 2
Handles
She books the appointment, takes the order or ride or notes the lead, straight into your dashboard, while the customer is still there.
- 3
Hands over
When a person makes the difference, she passes the customer to your team with everything already noted. Your team takes over a chat in one tap.
Pricing
Simple monthly plans, no surprises.
Try Claudia free for 3 days with your card. No setup fee: we set Claudia up for you. Pay by card or bank transfer, in US dollars, and cancel any month.
Starter
For a few customers a day
$29/ month
- 40 call minutes a monththen $0.50 a minute
- Up to 2 agentseach with its own job
- One phone number included
- Recordings and transcripts
- Leads and contacts captured
Pro
For most businesses
$99/ month
- 200 call minutes a monththen $0.45 a minute
- Up to 5 agentseach with its own job
- One phone number included
- Recordings and transcripts
- Leads and contacts captured
Business
For busy businesses
$199/ month
- 450 call minutes a monththen $0.45 a minute
- Unlimited agentseach with its own job
- One phone number included
- Recordings and transcripts
- Leads and contacts captured
Starter
For a few customers a day
$29/ month
- 200 WhatsApp conversations a monththen $0.30 per conversation
- Up to 2 agentseach with its own job
- Voice notes and photos
- Your team takes over whenever you want
- Leads and contacts captured
Pro
For most businesses
$99/ month
- 500 WhatsApp conversations a monththen $0.25 per conversation
- Up to 5 agentseach with its own job
- Voice notes and photos
- Your team takes over whenever you want
- Leads and contacts captured
Business
For busy businesses
$199/ month
- 900 WhatsApp conversations a monththen $0.25 per conversation
- Unlimited agentseach with its own job
- Voice notes and photos
- Your team takes over whenever you want
- Leads and contacts captured
Starter
For a few customers a day
$49/ month
$9 a month less than both apart
- 40 call minutes a monththen $0.50 a minute
- 200 WhatsApp conversations a monththen $0.30 per conversation
- Up to 2 agentseach with its own job
- One phone number included
- Your team takes over whenever you want
- Everything in one dashboard
Pro
For most businesses
$189/ month
$9 a month less than both apart
- 200 call minutes a monththen $0.45 a minute
- 500 WhatsApp conversations a monththen $0.25 per conversation
- Up to 5 agentseach with its own job
- One phone number included
- Your team takes over whenever you want
- Everything in one dashboard
Business
For busy businesses
$379/ month
$19 a month less than both apart
- 450 call minutes a monththen $0.45 a minute
- 900 WhatsApp conversations a monththen $0.25 per conversation
- Unlimited agentseach with its own job
- One phone number included
- Your team takes over whenever you want
- Everything in one dashboard
- Try it free for 3 days
- No setup fee, we set it all up
- Cancel any month
- Card or bank transfer
How minutes and conversations are counted
A call counts from the moment Claudia answers; ringing and unanswered calls are free, and every started minute of a call counts. On WhatsApp, every customer Claudia or your team replies to counts as one conversation for 24 hours, however many messages go back and forth; messages from your customers are free. Unused minutes and conversations don't roll over. Messages after 24 hours of silence (WhatsApp templates, such as reminders) cost $0.04 each, promotions $0.25. Calls Claudia makes herself cost $0.60 a minute, and every minute with a Suriname mobile number (calling or transferring) $1.20; those minutes don't come out of your included minutes. Each extra phone number costs $12 a month.
Questions
Questions, answered.
Is your question not listed? Ask Claudia herself on WhatsApp at +597 879 4472.
What does Claudia cost?
From $29 a month. Phone or WhatsApp costs $29, $99 or $199 a month (Starter, Pro or Business), both together $49, $189 or $379. Call minutes and WhatsApp conversations are included, and there's no setup fee: we set everything up for you.
Can I have more than one Claudia?
Yes. Every plan includes several agents, each with its own job, its own number and its own knowledge: for example one for new customers and one for orders. Starter has 2, Pro 5 and Business as many as you need. They share your plan's call minutes and conversations.
What can Claudia do for my business?
You choose what she does: reception, appointments, a restaurant or shop, bookings, rides, customer service, urgent jobs or calling people herself. Then you choose your industry from 65, from hair salon to taxi company; if yours isn't listed, choose Other industry. Claudia starts with what's usual in your industry, and you can change everything.
Can Claudia call my customers too?
Yes, from your own number. She calls to remind customers of an appointment, at the moments you choose, for example a day and an hour before. Or she calls a list of people with one goal: selling, a payment reminder, a short survey or winning back old customers. Calls Claudia starts herself cost $0.60 a minute.
Can she do something else later?
Each Claudia has one job, so her dashboard fits exactly what she does. Another job is a new Claudia within your plan; you delete the old one when you no longer need her.
Is it worth it if I only get a few messages a day?
If you get a handful and always answer quickly yourself, you may not need her yet. Does it cost you time between customers every day, or do messages wait for hours? Then use the free calculator in the Claudia Academy to count what a missed customer costs you, and how many you miss now.
How does it work, and what do you need from me?
There's nothing to install. When you sign up you choose what Claudia does and your industry; if you have a website, she reads it. You check what she knows, choose a plan and connect your WhatsApp or phone. Rather have help? Then we set it up with you in a short conversation. You and your team use the dashboard in your browser, on a computer or a phone.
Does Claudia really sound human?
She speaks with a warm, natural voice, in plain sentences rather than phone menus. Talk to her with the button at the top of this page, or message her on WhatsApp at +597 879 4472, and hear for yourself.
Do my customers know they're talking to an AI?
You decide how Claudia introduces herself, for example as your digital assistant. Anyone who would rather talk to a person, she passes to your team.
Which languages does she speak?
English and Dutch, in the language your customer speaks or writes. Need Spanish or Portuguese too? Ask us what's possible.
What if Claudia doesn't know something?
She transfers the call to your team, or notes the question so someone from your team can call the customer back.
Are conversations recorded, and who can see them?
Yes. Every call is recorded and transcribed, and every chat is saved. You can listen back, download or share it from the dashboard. Only your own team sees them, and we only look when we're helping you. We never sell your data.
Can I keep using the WhatsApp Business app?
Yes. Your team can keep replying from their phones and take over any conversation in the dashboard. Claudia takes it back afterward.
Which countries does Claudia work in?
WhatsApp works for businesses anywhere. Claudia answers phone lines in the US, Canada and Suriname: you get a local number, or you keep your own and forward it to her. Elsewhere, ask us what's possible.
Is there a free trial?
Yes, 3 days, with your card. You pay $0 today. The trial ends after 3 days, or sooner if its usage runs out: 20 call minutes on a plan with phone and 25 WhatsApp conversations on a plan with WhatsApp (a plan with both has both limits). Then your plan starts and your card is charged every month. Cancel during the trial and you pay nothing. One trial per business.
Do I need a credit card?
For the free trial, yes: it runs on your card. You can also go without one: pay by bank transfer in US dollars, each month in advance, with an invoice for every payment. Then there is no free trial, and Claudia goes live once your payment comes in. There is no setup fee, and you can cancel any month.
What if my minutes or conversations run out?
Claudia keeps answering. An extra minute costs $0.45 to $0.50 and an extra WhatsApp conversation $0.25 to $0.30, depending on your plan. Extras go on your next invoice, up to a monthly limit you set yourself. Your dashboard shows exactly what you use, with an alert at 80%.
Two paths
A year from now: with or without Claudia.
Doing nothing is a choice too. Here's what each one looks like.
Without Claudia
You keep doing it yourself
- Answering the same questions between customers every day: how much is it, are you open, is there room tomorrow.
- A customer in the chair or your hands full, and the phone rings again. Whoever can't reach you tries the next business.
- Messages wait for hours and only get answered when things quiet down.
- Who asked what, and what was promised, lives on notes or in your head.
- When it gets busier, the only fix is hiring someone extra.
With Claudia
Claudia takes it off your hands
- Every customer gets an answer right away, even when you and your team are busy.
- Appointments, orders and new customers land in your dashboard, with nothing to type over.
- You see every conversation and take over whenever a customer needs you.
- More messages don't mean more staff: one fixed amount a month.
- You keep your time for the work you're good at.
Never miss a customer again. Let Claudia answer.
Send us a WhatsApp or talk to Claudia herself, and we'll talk about what she can do for your business.
No thanks, I'd rather keep answering the same questions myself.- Day and night, weekends too
- Phone + WhatsApp, one assistant for both
- English and Dutch, in your customer's language
- From $29, a month, no setup fee
Free · Claudia Academy
Course
Free five-lesson course
From an honest measurement to a weekly scorecard: build customer service that never forgets a request.
Templates
Templates and calculator
Spreadsheets, phone scripts, WhatsApp quick replies and a calculator for missed requests.
Guides
Practical guides
Articles on WhatsApp Business, calling back, tracking appointments and measuring the right numbers.