At Chainswap, keeping our platform safe and compliant is a top priority. To protect against money laundering, fraud, and other illegal activity, we follow global regulations and apply Know-Your-Customer (KYC) checks when needed.
What this means for you:
Risk-based checks: Low-risk users may only need basic verification, while higher-risk cases require enhanced checks.
Verification: We may ask for ID, proof of address, a selfie, or other supporting documents. In some cases, live verification may be required.
Ongoing monitoring: Transactions are monitored in real time. Suspicious activity may lead to temporary holds while we investigate.
Your responsibility: Always provide accurate information, update your details when needed, and cooperate if extra checks are requested.
Your data
We keep your information secure with encryption and strict access controls. Data related to suspicious activity may be stored for at least five years, as required by law.
Staying updated
This policy is reviewed regularly to stay in line with changing regulations. For questions, contact us at [email protected].