Nextservice AI – Customer Support & Booking

Description

Transform your website’s customer support with Nextservice AI. Our plugin provides automated customer service through AI chatbot capabilities and smart booking functionality.

Key Features

  • AI-Powered Chatbot – Provide instant responses to customer queries 24/7
  • Smart Booking System – Automate appointment scheduling and management
  • Multi-Branch Support – Configure different settings for various locations
  • Flexible Integration – Choose between global footer or page-specific placement
  • User-Friendly Dashboard – Easily manage all settings and configurations

Advanced Capabilities

  • Branch-specific chatbot configurations
  • Customizable booking rules and availability
  • Analytics and performance tracking
  • Shortcode support for custom placement
  • Widget integration options

Security & Compliance

  • Built following WordPress security best practices
  • GDPR-compliant data handling
  • Secure API communications
  • Regular security updates
  • Encrypted data transmission

Technical Features

  • Responsive design for all devices
  • Compatible with major page builders
  • Translation-ready
  • Performance optimized
  • Regular maintenance updates

Privacy

Nextservice AI connects to our servers to provide chatbot and booking functionality. The plugin collects and processes:

  • Website URL
  • Admin email for account verification
  • Chat conversations
  • Booking information
  • User interaction data

Data processing follows these guidelines:

  • Data is encrypted during transmission
  • Storage follows GDPR requirements
  • Used only for service functionality
  • Retention policies are configurable
  • Users can request data deletion

Visit nextservice.ai/privacy-policy for our complete privacy policy.

Screenshots

  • Admin dashboard showing main configuration options
  • Chatbot configuration/designer page
  • Calendar view and appointment management
  • Live Agent interacting with website visitor
  • AI Assistant Nexi in action

Installation

  1. Log into your WordPress admin dashboard.
  2. Go to “Plugins” using the sidebar on the left.
  3. Click “Add New” and find “Nextservice AI” in the search bar.
  4. Install the plugin and activate it.
  5. Enter your admin email to connect your nextservice account
  6. Configure your preferred embedding options

FAQ

Do I need a Nextservice AI account?

Yes, you need to create an account at nextservice.ai. We offer a free plan to get started.

Is the plugin GDPR compliant?

Yes, the plugin follows GDPR requirements for data collection and processing. We provide tools for handling user consent and data management.

Can I customize the chatbot appearance?

Yes, you can modify the chatbot’s appearance through the admin interface, including colors, positioning, and behavior.

Will this slow down my website?

No, the plugin is optimized for performance with minimal impact on page load times.

How do I set up different chatbots for different pages?

Use the ‘Per Page’ embedding option in the plugin settings to assign specific chatbots to different pages or posts.

Does it work with page builders?

Yes, the plugin is compatible with popular page builders including Elementor, Divi, and WPBakery, etc.

Is there a limit to the number of branches?

The number of branches depends on your Nextservice AI subscription plan. Check our website for plan details.

Reviews

Pebrero 18, 2025
This chatbot is amazing! It answers customer questions when I’m busy and manages appointments for me. Super easy to set up. Saved me so much time with my renovation business – totally worth it!
Read all 1 review

Contributors & Developers

“Nextservice AI – Customer Support & Booking” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.0

  • Initial plugin release
  • Added AI chatbot core functionality
  • Implemented booking system with calendar integration
  • Added multi-branch management capabilities
  • Integrated page-specific embedding options
  • Added admin dashboard with configuration options
  • Implemented security features and GDPR compliance tools