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      Services

      Overview of our optimization options.

      Our long-year experience at your service. Make the most of your Jira, Confluence and Bitbucket - every day.

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      Stabilization

      We help you analyze and solve your performance problems and assist you in stabilizing your existing Atlassian solutions with Atlassian best practices.

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      Scaling

      We support you on scaling and help you improve the reliability of your Atlassian solutions with the help of Atlassian Data Center.

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      Monitoring

      We assist you with the integration of your monitoring solutions to gain full visibility of the health of your Atlassian tools.

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      Backup Strategy

      We develop an individual backup strategy to keep your data safe at any time.

      When optimizing your instances we deal with the following points: 

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      Disk speed

       

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      CPU

       

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      Database Settings

       

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      Application Server & Memory Settings

       

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      Webserver Configuration

       

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      Cache Tuning

       

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      Index

       

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      System configuration & apps

       

      1. Scaling

      • Advice & support with upgrading / migrating to Atlassian Data Center
      • Load Balancing & Traffic Control

      2. Monitoring

      • Definition of KPIs (threshold values)
      • Integration or development of monitoring solutions

      3. Backup Strategy

      • Infrastructure & backup requirements analysis
      • Implementation and development of best practices
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      Jira Performance Tuning

      Troubleshooting performance issues is not a trivial process and can be quite complicated. This is due to the number of different configurations possible for Jira applications, such as different versions, plugins, networks, hardware configurations, and other factors.  As an Atlassian Solution Partner, we know a lot of tricks to approach this complex task. 

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      Confluence Performance Tuning

      In performance tuning, it is especially important to have good data to analyze. Therefore, in most cases, we start by logging performance data. Depending on the result, we then look at the database, queries, cache tuning, HTTP compression or other measures and deduce the need for action. The result: a scalable performance that is constantly monitored.

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      Performance Optimization and Tuning in Atlassian Cloud

      In the Atlassian Cloud, there are fewer set screws for optimizing performance. This is because the cloud allows fewer configuration options in terms of hosting, hardware and configuration. Nonetheless, sometimes performance degradation occurs in the cloud as well. In many cases, the responsibility for fixing these issues then lies with Atlassian but there are also sometimes configuration issues that are on the customer side. So our first task is to assess whether we have the ability on the customer side to fix the problem. For example, custom field configurations or JQL queries can already play a significant role in Agile boards. If we can't do anything with these, we also have the option of escalating the problem to Atlassian.

      Simplify your Atlassian procurement with catworkx + AWS

      Unlock a streamlined way to buy Atlassian Cloud and expert services using your established AWS processes.

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      Customers about catworkx optimization service

      • "This is no longer just IT support — it’s a platform for broader process automation."

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      • "Thanks to the customised ITSM solution from catworkx, we were able to optimise our service processes, reduce downtime and significantly increase the e..."

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      • "catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to b..."

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      • "Thanks to the Jira solution, we can optimally fulfill our tasks. We benefit from the very clear presentation of the application lifecycle management a..."

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      • " It was very clearly and transparently described which decisions I have to make and when and what the scope for this is. The catworkx team's good..."

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      • "A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."

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      • "Very useful, especially when a company has so many JIRA projects and multiple teams."

      • "This application has a major impact on our problem solving, which in our case is very complex."

      • "Basically, this add-on provides features that should be available in Jira by default."

      • "catworkx supported us in configuring and optimizing our fail-safe multi-node Jira Datacenter environment."

      • "A very good plugin that allows us to create and structure individual links between one or more projects or within a project."

      • "We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."

      • "Despite time pressure and the short-term nature of our problem, TIMETOACT supported us professionally throughout the entire project. Their high level ..."

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      • " Integrating Tempo Timesheets with SAP wasn’t just a technical upgrade - it was a step-change towards operational excellence and enabling our group-co..."

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      • "We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new fea..."

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      Want to keep your Atlassian system running at peak performance?

      We have all the tools and the know-how to get the maximum performance out of your system!